TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome! Ex[erience was easy and simple. I will recommend filing with turbo tax to anyone!!
Date published: 2021-02-19
Rated 4 out of 5 by from Good Service I've used TurboTax for years now and they have always proved worthy. Only con I would say is the price for protection. I get it. You pay for what you get. It's like any insurance, you pay into it and hope to not get into an accident (identity theft/fraud protection). Thank you for your services.
Date published: 2021-02-19
Rated 5 out of 5 by from been with turbo tax a few years now love it doesn't take much time, there to help if needed. Love it
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Five Thumbs UP! Easy. It's very easy to follow instructions. Always double check the Recovery Rebate Credit form.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is as good as any Title TurboTax worked well. The only reason I gave it 4 stars instead of 5 stars is because I would have liked an explanation page on the various types of Retirement Accounts, where the information for each type is entered and why. For instance, there are 401(a), 401(k), 403(b), TSP, Traditional IRA and Roth IRA Retirement Accounts. Different Accounts are entered in different places in TurboTax and it was sometimes difficult to determine when and where to enter this information.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is always responsive Once you are using Turbotax you will never feel you are alone. Turbotax always chases you.
Date published: 2021-02-19
Rated 4 out of 5 by from Okay, let's get my return, please. Thank you. The process is mostly intuitive, although some of the answers during the process aren't too great - sort of a 'cookie-cutter' approach, it seems. My only real issue was that my state return was rejected "...due to an error in our software." going through the process to 'fix' it was easy, but we'll see if it actually fixed the issue. Otherwise, pretty much as expected.
Date published: 2021-02-19
Rated 4 out of 5 by from First time filing, super easy going. Easy to follow instructions, I haven't done this before and I was able to go through it seamlessly.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo tax great Easy to use... complete guidelines to file my return.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo tax is very easy Very easy to use but I thought it was free it’s not .
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3836
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome! Ex[erience was easy and simple. I will recommend filing with turbo tax to anyone!!
Date published: 2021-02-19
Rated 4 out of 5 by from Good Service I've used TurboTax for years now and they have always proved worthy. Only con I would say is the price for protection. I get it. You pay for what you get. It's like any insurance, you pay into it and hope to not get into an accident (identity theft/fraud protection). Thank you for your services.
Date published: 2021-02-19
Rated 5 out of 5 by from been with turbo tax a few years now love it doesn't take much time, there to help if needed. Love it
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Five Thumbs UP! Easy. It's very easy to follow instructions. Always double check the Recovery Rebate Credit form.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is as good as any Title TurboTax worked well. The only reason I gave it 4 stars instead of 5 stars is because I would have liked an explanation page on the various types of Retirement Accounts, where the information for each type is entered and why. For instance, there are 401(a), 401(k), 403(b), TSP, Traditional IRA and Roth IRA Retirement Accounts. Different Accounts are entered in different places in TurboTax and it was sometimes difficult to determine when and where to enter this information.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is always responsive Once you are using Turbotax you will never feel you are alone. Turbotax always chases you.
Date published: 2021-02-19
Rated 4 out of 5 by from Okay, let's get my return, please. Thank you. The process is mostly intuitive, although some of the answers during the process aren't too great - sort of a 'cookie-cutter' approach, it seems. My only real issue was that my state return was rejected "...due to an error in our software." going through the process to 'fix' it was easy, but we'll see if it actually fixed the issue. Otherwise, pretty much as expected.
Date published: 2021-02-19
Rated 4 out of 5 by from First time filing, super easy going. Easy to follow instructions, I haven't done this before and I was able to go through it seamlessly.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo tax great Easy to use... complete guidelines to file my return.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo tax is very easy Very easy to use but I thought it was free it’s not .
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3836