TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Fees are going up and up I have been using Turbo Tax for 5 years and have never had to pay any fees. This year I had the added fees of a Federal Return, State Return, and A fee to pay those fees. This has gotten completely out of hand and it seems insane to me that something that used to be free for a simple return has charged so many fees. I can understand charging because I have to file a state return as well, but they charged me to update my federal return and then in turn added a fee because I wanted them to take the fees out of my return. I will most likely look for an alternate way to do my taxes in the future as this is no longer cost effective.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to Use I appreciate that Turbo Tax walks you through the process and asks all the needed questions.
Date published: 2021-02-19
Rated 4 out of 5 by from HAD DIFFICULTY E- FILING TROUBLE CONTACTING TURBO TAX WOULD LIKE A CONTACT PHONE NUMBER
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE Turbo Tax Easy as pie have used this format for years never let me down
Date published: 2021-02-19
Rated 5 out of 5 by from Yay! I finally did it Very easy, sufficient, simple. I appreciate Turbo tax. I've never filed on my own before. Thank you for the easy steps and convienent walk through
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and very helpful to use. It was excellent I was kept updated through the whole process. My first time using Turbotax, and going forward my family and myself will only file our taxes this way. Thanks for the superb service.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the Real Deal Turbo Tax is the best product for self filers. Easy to use, precise, and the ability to speak with a CPA to answer any questions.
Date published: 2021-02-19
Rated 5 out of 5 by from super quick and easy to do. Just a nice and easy way to do taxes. I liked it very much.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome it was good had to ask the tax preparer for help a few times
Date published: 2021-02-19
Rated 5 out of 5 by from Easier & Easier every Year Ive been using TurboTax for 5 years now and every year it gets easier & easier. After the first year it retained my personal information. They've added the ability to upload w2s and now it also saves my direct deposit information. Literally done filing in 20 minutes this year!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3830
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Fees are going up and up I have been using Turbo Tax for 5 years and have never had to pay any fees. This year I had the added fees of a Federal Return, State Return, and A fee to pay those fees. This has gotten completely out of hand and it seems insane to me that something that used to be free for a simple return has charged so many fees. I can understand charging because I have to file a state return as well, but they charged me to update my federal return and then in turn added a fee because I wanted them to take the fees out of my return. I will most likely look for an alternate way to do my taxes in the future as this is no longer cost effective.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to Use I appreciate that Turbo Tax walks you through the process and asks all the needed questions.
Date published: 2021-02-19
Rated 4 out of 5 by from HAD DIFFICULTY E- FILING TROUBLE CONTACTING TURBO TAX WOULD LIKE A CONTACT PHONE NUMBER
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE Turbo Tax Easy as pie have used this format for years never let me down
Date published: 2021-02-19
Rated 5 out of 5 by from Yay! I finally did it Very easy, sufficient, simple. I appreciate Turbo tax. I've never filed on my own before. Thank you for the easy steps and convienent walk through
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and very helpful to use. It was excellent I was kept updated through the whole process. My first time using Turbotax, and going forward my family and myself will only file our taxes this way. Thanks for the superb service.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the Real Deal Turbo Tax is the best product for self filers. Easy to use, precise, and the ability to speak with a CPA to answer any questions.
Date published: 2021-02-19
Rated 5 out of 5 by from super quick and easy to do. Just a nice and easy way to do taxes. I liked it very much.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome it was good had to ask the tax preparer for help a few times
Date published: 2021-02-19
Rated 5 out of 5 by from Easier & Easier every Year Ive been using TurboTax for 5 years now and every year it gets easier & easier. After the first year it retained my personal information. They've added the ability to upload w2s and now it also saves my direct deposit information. Literally done filing in 20 minutes this year!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3830