TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
Ethan1065 from
Fees are going up and up
I have been using Turbo Tax for 5 years and have never had to pay any fees. This year I had the added fees of a Federal Return, State Return, and A fee to pay those fees. This has gotten completely out of hand and it seems insane to me that something that used to be free for a simple return has charged so many fees. I can understand charging because I have to file a state return as well, but they charged me to update my federal return and then in turn added a fee because I wanted them to take the fees out of my return. I will most likely look for an alternate way to do my taxes in the future as this is no longer cost effective.
Date published: 2021-02-19
Rated 5 out of 5 by
Rob 73 from
Easy to Use
I appreciate that Turbo Tax walks you through the process and asks all the needed questions.
Date published: 2021-02-19
Rated 4 out of 5 by
TMS 2021 from
HAD DIFFICULTY E- FILING
TROUBLE CONTACTING TURBO TAX WOULD LIKE A CONTACT PHONE NUMBER
Date published: 2021-02-19
Rated 5 out of 5 by
Barn1234 from
LOVE Turbo Tax
Easy as pie have used this format for years never let me down
Date published: 2021-02-19
Rated 5 out of 5 by
Merecce from
Yay! I finally did it
Very easy, sufficient, simple. I appreciate Turbo tax. I've never filed on my own before. Thank you for the easy steps and convienent walk through
Date published: 2021-02-19
Rated 5 out of 5 by
rocio1118 from
Easy and very helpful to use. It was excellent
I was kept updated through the whole process. My first time using Turbotax, and going forward my family and myself will only file our taxes this way. Thanks for the superb service.
Date published: 2021-02-19
Rated 5 out of 5 by
dweave01 from
Turbo Tax is the Real Deal
Turbo Tax is the best product for self filers. Easy to use, precise, and the ability to speak with a CPA to answer any questions.
Date published: 2021-02-19
Rated 5 out of 5 by
J G Miller from
super quick and easy to do.
Just a nice and easy way to do taxes. I liked it very much.
Date published: 2021-02-19
Rated 5 out of 5 by
judithbland2020 from
turbo tax is awesome
it was good had to ask the tax preparer for help a few times
Date published: 2021-02-19
Rated 5 out of 5 by
Amadi from
Easier & Easier every Year
Ive been using TurboTax for 5 years now and every year it gets easier & easier. After the first year it retained my personal information. They've added the ability to upload w2s and now it also saves my direct deposit information. Literally done filing in 20 minutes this year!
All TurboTax® Offerings Reviews - Page 3830
Date published: 2021-02-19
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
Ethan1065 from
Fees are going up and up
I have been using Turbo Tax for 5 years and have never had to pay any fees. This year I had the added fees of a Federal Return, State Return, and A fee to pay those fees. This has gotten completely out of hand and it seems insane to me that something that used to be free for a simple return has charged so many fees. I can understand charging because I have to file a state return as well, but they charged me to update my federal return and then in turn added a fee because I wanted them to take the fees out of my return. I will most likely look for an alternate way to do my taxes in the future as this is no longer cost effective.
Date published: 2021-02-19
Rated 5 out of 5 by
Rob 73 from
Easy to Use
I appreciate that Turbo Tax walks you through the process and asks all the needed questions.
Date published: 2021-02-19
Rated 4 out of 5 by
TMS 2021 from
HAD DIFFICULTY E- FILING
TROUBLE CONTACTING TURBO TAX WOULD LIKE A CONTACT PHONE NUMBER
Date published: 2021-02-19
Rated 5 out of 5 by
Barn1234 from
LOVE Turbo Tax
Easy as pie have used this format for years never let me down
Date published: 2021-02-19
Rated 5 out of 5 by
Merecce from
Yay! I finally did it
Very easy, sufficient, simple. I appreciate Turbo tax. I've never filed on my own before. Thank you for the easy steps and convienent walk through
Date published: 2021-02-19
Rated 5 out of 5 by
rocio1118 from
Easy and very helpful to use. It was excellent
I was kept updated through the whole process. My first time using Turbotax, and going forward my family and myself will only file our taxes this way. Thanks for the superb service.
Date published: 2021-02-19
Rated 5 out of 5 by
dweave01 from
Turbo Tax is the Real Deal
Turbo Tax is the best product for self filers. Easy to use, precise, and the ability to speak with a CPA to answer any questions.
Date published: 2021-02-19
Rated 5 out of 5 by
J G Miller from
super quick and easy to do.
Just a nice and easy way to do taxes. I liked it very much.
Date published: 2021-02-19
Rated 5 out of 5 by
judithbland2020 from
turbo tax is awesome
it was good had to ask the tax preparer for help a few times
Date published: 2021-02-19
Rated 5 out of 5 by
Amadi from
Easier & Easier every Year
Ive been using TurboTax for 5 years now and every year it gets easier & easier. After the first year it retained my personal information. They've added the ability to upload w2s and now it also saves my direct deposit information. Literally done filing in 20 minutes this year!
All TurboTax® Offerings Reviews - Page 3830
Date published: 2021-02-19