TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is useful Have used it for at least 15 years. Always easy to use.
Date published: 2022-03-28
Rated 2 out of 5 by from Not fast enough. Had better luck talking to different turbo tax agents to get updates.
Date published: 2022-03-28
Rated 5 out of 5 by from excellent great service.easy to use and user friendly will use it again
Date published: 2022-03-28
Rated 5 out of 5 by from GREAT VERY RESPONSIVE, WENT VERY SMOOTHLY. USE IT EVERY YEAR
Date published: 2022-03-28
Rated 5 out of 5 by from TURBO TAX IS ALWAYS MY CHOICE FOR FILING MY TAXES. Always the experience that I'm expecting tp get from my tax forms preparer.
Date published: 2022-03-28
Rated 5 out of 5 by from Simple and easy I was kind of scared to start doing my own taxes but turbotax made it simple and easy to do. I recommend this to everyone.
Date published: 2022-03-28
Rated 5 out of 5 by from VERY SADISFILED WAS DIFFICULT FOR ME AT FIRST HAD USE, HAD USED H&R BLOCK FOR SEVERAL YRS. NOW THAT I HAVE USE IT -I HAVE MUCH CONFIDENCE IN TURBOTAX. THANK YOU
Date published: 2022-03-28
Rated 2 out of 5 by from Turbotax is over priced I understand that not many people have the expertise to understand and properly file their taxes but to charge 400$ out of a 500 $ refund is laughable. I will be chalking this up to a 2022 loss, the taxes won this one. But from now on I will be utilizing my military resources. I was fine with the 200$ charge in prior years, but this was ridiculous. And to charge 54$ for a state that doesn't tax me is a funny bonus. Good day
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax is a great and really helpfull All the experts in Turbo tax are very kind and great. I love and recommend Turbotax
Date published: 2022-03-28
Rated 5 out of 5 by from Clear, easy and helped me find my deductions This is my third time using Turbotax - and it was the best experience yet. Maximized my deductions, and when I ran into trouble the help chat function got me where I need to go
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3829
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is useful Have used it for at least 15 years. Always easy to use.
Date published: 2022-03-28
Rated 2 out of 5 by from Not fast enough. Had better luck talking to different turbo tax agents to get updates.
Date published: 2022-03-28
Rated 5 out of 5 by from excellent great service.easy to use and user friendly will use it again
Date published: 2022-03-28
Rated 5 out of 5 by from GREAT VERY RESPONSIVE, WENT VERY SMOOTHLY. USE IT EVERY YEAR
Date published: 2022-03-28
Rated 5 out of 5 by from TURBO TAX IS ALWAYS MY CHOICE FOR FILING MY TAXES. Always the experience that I'm expecting tp get from my tax forms preparer.
Date published: 2022-03-28
Rated 5 out of 5 by from Simple and easy I was kind of scared to start doing my own taxes but turbotax made it simple and easy to do. I recommend this to everyone.
Date published: 2022-03-28
Rated 5 out of 5 by from VERY SADISFILED WAS DIFFICULT FOR ME AT FIRST HAD USE, HAD USED H&R BLOCK FOR SEVERAL YRS. NOW THAT I HAVE USE IT -I HAVE MUCH CONFIDENCE IN TURBOTAX. THANK YOU
Date published: 2022-03-28
Rated 2 out of 5 by from Turbotax is over priced I understand that not many people have the expertise to understand and properly file their taxes but to charge 400$ out of a 500 $ refund is laughable. I will be chalking this up to a 2022 loss, the taxes won this one. But from now on I will be utilizing my military resources. I was fine with the 200$ charge in prior years, but this was ridiculous. And to charge 54$ for a state that doesn't tax me is a funny bonus. Good day
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax is a great and really helpfull All the experts in Turbo tax are very kind and great. I love and recommend Turbotax
Date published: 2022-03-28
Rated 5 out of 5 by from Clear, easy and helped me find my deductions This is my third time using Turbotax - and it was the best experience yet. Maximized my deductions, and when I ran into trouble the help chat function got me where I need to go
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3829