TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from awesome very easy and fast was very satisfied it was not complicated at all
Date published: 2021-03-01
Rated 1 out of 5 by from Charged me TurboTax charged me to do my taxes after they “claim” it was suppose to be free. Next they won’t get my business.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax the BEST!!! Always available to answer any questions. It's not confusing, very easy to follow.
Date published: 2021-03-01
Rated 5 out of 5 by from So easy and simple Turbo Tax was so easy and simple for us to use. We added all the extra stuff and it still cost less than half of the accountant we have used. We have pretty simple stuff so I feel confident in using this product.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to Use! Simple questions and instructions. Quick process. Great return.
Date published: 2021-03-01
Rated 5 out of 5 by from I did it myself! This worked well and I believe I filed an accurate and complete return. I did need to use the help a couple of times and found both people very helpful and knowledgeable. Next year it may be easier because this year's info will already be in Turbo Tax.
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX IS AWESOME IT WAS REALLY EASEY TO FILE MY TAX RETURN WITH TURBOTAX
Date published: 2021-03-01
Rated 4 out of 5 by from review Tubo tax is a good service that I have used for several years now. Will use again.
Date published: 2021-03-01
Rated 2 out of 5 by from Worst time with Turbo Tax in 20 years I've been using Turbo Tax since the days of buying it on 3 and 1/2 inch floppy disks, from the very beginning of its inception. This years self employed online was horrible and full of errors and I have never had so many problems. The help files are terrible and I spent more time trying to find answers to why schedule C fields would not populate properly than I did just getting the taxes completed. There were just too many issues to go through to mention here in a review. Having used Turbo Tax Self-Employed for 13 years in the software version and 7 years for the online version, I've never had a problem before until this years Self-Employed online interface. It was a nightmare, but at least they are done and filed electronically. I Guess I will see if they are excepted. I'm truly disappointed in you this year Intuit, sorry to say.
Date published: 2021-03-01
Rated 4 out of 5 by from NICE Product Helped make is simple and fast. I would recommend this product.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 383
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome very easy and fast was very satisfied it was not complicated at all
Date published: 2021-03-01
Rated 1 out of 5 by from Charged me TurboTax charged me to do my taxes after they “claim” it was suppose to be free. Next they won’t get my business.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax the BEST!!! Always available to answer any questions. It's not confusing, very easy to follow.
Date published: 2021-03-01
Rated 5 out of 5 by from So easy and simple Turbo Tax was so easy and simple for us to use. We added all the extra stuff and it still cost less than half of the accountant we have used. We have pretty simple stuff so I feel confident in using this product.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to Use! Simple questions and instructions. Quick process. Great return.
Date published: 2021-03-01
Rated 5 out of 5 by from I did it myself! This worked well and I believe I filed an accurate and complete return. I did need to use the help a couple of times and found both people very helpful and knowledgeable. Next year it may be easier because this year's info will already be in Turbo Tax.
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX IS AWESOME IT WAS REALLY EASEY TO FILE MY TAX RETURN WITH TURBOTAX
Date published: 2021-03-01
Rated 4 out of 5 by from review Tubo tax is a good service that I have used for several years now. Will use again.
Date published: 2021-03-01
Rated 2 out of 5 by from Worst time with Turbo Tax in 20 years I've been using Turbo Tax since the days of buying it on 3 and 1/2 inch floppy disks, from the very beginning of its inception. This years self employed online was horrible and full of errors and I have never had so many problems. The help files are terrible and I spent more time trying to find answers to why schedule C fields would not populate properly than I did just getting the taxes completed. There were just too many issues to go through to mention here in a review. Having used Turbo Tax Self-Employed for 13 years in the software version and 7 years for the online version, I've never had a problem before until this years Self-Employed online interface. It was a nightmare, but at least they are done and filed electronically. I Guess I will see if they are excepted. I'm truly disappointed in you this year Intuit, sorry to say.
Date published: 2021-03-01
Rated 4 out of 5 by from NICE Product Helped make is simple and fast. I would recommend this product.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 383