TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Ample, Accurate, but Flawed My greatest single amenity from rideshares is the free filing of "Self-Employment" Turbo Tax. Yes, it is free to file with Turbo Tax for most Americans, but "Self-Employment" usually costs extra. I love their organization of information. I love the graphics and ease of presenting each category. Without consulting an agent or specialist--which is NOT free, you can go to items like "Charitable Contributions" and "Rideshare Expenses" and click on the links on your own. They state they save your work each session, but this is not always the case, and to return to your previous categories takes the search engine. Maybe it is user error on my part, but I suggest you have all of your documents and expenses in front of you, so you can put in all the information efficiently as you are prompted. Excellent with some errors--possibly mine in all fairness.
Date published: 2021-02-23
Rated 5 out of 5 by from princess was great princess was awesome and very nice and professional
Date published: 2021-02-23
Rated 5 out of 5 by from easy and great live help great way file your taxes, phone help always friendly and helpful and highly recommend using turbo tax
Date published: 2021-02-23
Rated 5 out of 5 by from I love TurboTax!! I have always loved turbo tax, been using it for years, no problems at all! Highly recommend!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is fabulous The software is so easy to use. I like how the program just walks me through the entire process.
Date published: 2021-02-23
Rated 4 out of 5 by from only one issue I've been using Turbotax for many years. this year I had a simple return so opted for the free return on line. All went well, except that I was unable to save the return on my computer. I printed out the hard copy, but always like to save on a thumb drive. It looks like I can pull it up on the turbotax website, so am hoping for the best.
Date published: 2021-02-23
Rated 5 out of 5 by from It's Perfect It's quick, it's easy, it's everything I want when filing taxes. Thanks turbo tax
Date published: 2021-02-23
Rated 4 out of 5 by from A little confused Great experience over all. Spoke live to a certified cpa who answered all questions and helped me finish this process. I just don't understand how it's supposed to be free but I ended up being charged $170. Where's this fee from when its supposed to be "free free free"
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax done easy Spoke with a rep about an issue, all was resolved and was able to move forward with my filing
Date published: 2021-02-23
Rated 5 out of 5 by from THANK YOU TURBOTAX THANKS SO MUCH YOU GUYS ARE GREAT. THE SOFTWARE IS REALLY HELPFUL!!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 379
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Ample, Accurate, but Flawed My greatest single amenity from rideshares is the free filing of "Self-Employment" Turbo Tax. Yes, it is free to file with Turbo Tax for most Americans, but "Self-Employment" usually costs extra. I love their organization of information. I love the graphics and ease of presenting each category. Without consulting an agent or specialist--which is NOT free, you can go to items like "Charitable Contributions" and "Rideshare Expenses" and click on the links on your own. They state they save your work each session, but this is not always the case, and to return to your previous categories takes the search engine. Maybe it is user error on my part, but I suggest you have all of your documents and expenses in front of you, so you can put in all the information efficiently as you are prompted. Excellent with some errors--possibly mine in all fairness.
Date published: 2021-02-23
Rated 5 out of 5 by from princess was great princess was awesome and very nice and professional
Date published: 2021-02-23
Rated 5 out of 5 by from easy and great live help great way file your taxes, phone help always friendly and helpful and highly recommend using turbo tax
Date published: 2021-02-23
Rated 5 out of 5 by from I love TurboTax!! I have always loved turbo tax, been using it for years, no problems at all! Highly recommend!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is fabulous The software is so easy to use. I like how the program just walks me through the entire process.
Date published: 2021-02-23
Rated 4 out of 5 by from only one issue I've been using Turbotax for many years. this year I had a simple return so opted for the free return on line. All went well, except that I was unable to save the return on my computer. I printed out the hard copy, but always like to save on a thumb drive. It looks like I can pull it up on the turbotax website, so am hoping for the best.
Date published: 2021-02-23
Rated 5 out of 5 by from It's Perfect It's quick, it's easy, it's everything I want when filing taxes. Thanks turbo tax
Date published: 2021-02-23
Rated 4 out of 5 by from A little confused Great experience over all. Spoke live to a certified cpa who answered all questions and helped me finish this process. I just don't understand how it's supposed to be free but I ended up being charged $170. Where's this fee from when its supposed to be "free free free"
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax done easy Spoke with a rep about an issue, all was resolved and was able to move forward with my filing
Date published: 2021-02-23
Rated 5 out of 5 by from THANK YOU TURBOTAX THANKS SO MUCH YOU GUYS ARE GREAT. THE SOFTWARE IS REALLY HELPFUL!!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 379