TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Efriesner from
Excellent Customer Service
I admittedly do not know much about tax prep but Randy assisted with an issue that occurred and he was awesome! Very friendly and helpful!
Date published: 2021-02-25
Rated 5 out of 5 by
ChelsieRene from
Turbo Tax is Wonderful
I have been using TurboTax for 7 years now. I have always had a pleasant experience. I will continue to refer and use them in the future. Quick and easy!! Thank you TurboTax for making this tax season another success.
Date published: 2021-02-25
Rated 4 out of 5 by
Cass2389 from
awesome
I have been using TurboTax since 2018. I am 23 now, but as a young adult I had no idea how to file my taxes. TurboTax made it super easy and quick to file my taxes. I know so many people paying $100 or more and I have only paid $40 each year! Love this website.
Date published: 2021-02-25
Rated 5 out of 5 by
edwardbucci13 from
Turbotax has been helpful
turbo tax has been really comprehensive and easily relatable...the file for $0 option was a wonderful
Date published: 2021-02-25
Rated 5 out of 5 by
turbotaxfan20 from
TurboTax is great
I have been using TurboTax for years and it keeps my info and asks to review/update previous year info. Makes it so easy to file taxes.
Date published: 2021-02-25
Rated 4 out of 5 by
DDD43 from
TurboTax gets the job done.
Most everything went well, except for answering questions related to RMDs. Guidance about the CARES Act exemption left much to be desired.
Date published: 2021-02-25
Rated 4 out of 5 by
CLJs from
Import of investment statements a big time saver.
Import of investment statements is a big time saver.
Date published: 2021-02-25
Rated 2 out of 5 by
Toni234 from
software works well - customer services horrible
I like the tool to file my taxes. however, i wont use them again, part of the sales pitch is to have a person available for questions at all times and the two people i spoke with did not help me and one even provided the incorrect information. additionally the wait for a person was over an hour and you had to wait on the phone, not even option for a call back or to send an email to ask a question. for the cost it would have been better to pay my CPA and at least get the attention i needed. at the end, because of lack of help i lost money on my return because the form never updated a deduction and i could not speak to a person to get it correct
Date published: 2021-02-25
Rated 5 out of 5 by
Rosario5955 from
It's Great
Turbotax has been great. No complaints. It's very helpful and has become more interactive through out the years.
Date published: 2021-02-25
Rated 5 out of 5 by
Cmass28 from
Sooooo Easy to Use
My 5th year using this product, I never worry about tax season any more. Thanks to this program!
All TurboTax® Offerings Reviews - Page 3768
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Efriesner from
Excellent Customer Service
I admittedly do not know much about tax prep but Randy assisted with an issue that occurred and he was awesome! Very friendly and helpful!
Date published: 2021-02-25
Rated 5 out of 5 by
ChelsieRene from
Turbo Tax is Wonderful
I have been using TurboTax for 7 years now. I have always had a pleasant experience. I will continue to refer and use them in the future. Quick and easy!! Thank you TurboTax for making this tax season another success.
Date published: 2021-02-25
Rated 4 out of 5 by
Cass2389 from
awesome
I have been using TurboTax since 2018. I am 23 now, but as a young adult I had no idea how to file my taxes. TurboTax made it super easy and quick to file my taxes. I know so many people paying $100 or more and I have only paid $40 each year! Love this website.
Date published: 2021-02-25
Rated 5 out of 5 by
edwardbucci13 from
Turbotax has been helpful
turbo tax has been really comprehensive and easily relatable...the file for $0 option was a wonderful
Date published: 2021-02-25
Rated 5 out of 5 by
turbotaxfan20 from
TurboTax is great
I have been using TurboTax for years and it keeps my info and asks to review/update previous year info. Makes it so easy to file taxes.
Date published: 2021-02-25
Rated 4 out of 5 by
DDD43 from
TurboTax gets the job done.
Most everything went well, except for answering questions related to RMDs. Guidance about the CARES Act exemption left much to be desired.
Date published: 2021-02-25
Rated 4 out of 5 by
CLJs from
Import of investment statements a big time saver.
Import of investment statements is a big time saver.
Date published: 2021-02-25
Rated 2 out of 5 by
Toni234 from
software works well - customer services horrible
I like the tool to file my taxes. however, i wont use them again, part of the sales pitch is to have a person available for questions at all times and the two people i spoke with did not help me and one even provided the incorrect information. additionally the wait for a person was over an hour and you had to wait on the phone, not even option for a call back or to send an email to ask a question. for the cost it would have been better to pay my CPA and at least get the attention i needed. at the end, because of lack of help i lost money on my return because the form never updated a deduction and i could not speak to a person to get it correct
Date published: 2021-02-25
Rated 5 out of 5 by
Rosario5955 from
It's Great
Turbotax has been great. No complaints. It's very helpful and has become more interactive through out the years.
Date published: 2021-02-25
Rated 5 out of 5 by
Cmass28 from
Sooooo Easy to Use
My 5th year using this product, I never worry about tax season any more. Thanks to this program!
All TurboTax® Offerings Reviews - Page 3768
Date published: 2021-02-25