TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax is above average. Turbo Tax is above average. Turbo Tax is above average. Turbo Tax is above average. Turbo Tax is above average.
Date published: 2022-06-14
Rated 5 out of 5 by from TurboTax's service is awesome. This is the first time we are using TurboTax Live Experts. It's been smooth.
Date published: 2022-06-14
Rated 1 out of 5 by from Turbo Tax Disappointment We were not satisfied with the paid expert service we received from Turbo Tax. We attempted to complete the taxes ourselves and that portion of Turbo Tax is great. However, when we opted to pay for the expert service, it became more difficult that it should have been considering we completed the majority of the taxes prior to requesting assistance from Turbo Tax. It would be nice if Turbo Tax refunded us some of the fee for the paid expert service.
Date published: 2022-06-14
Rated 1 out of 5 by from For years it was free then suddenly I paid $196 For years it was free then suddenly I paid $196, I'm not using this again next year. This will be the last of it.
Date published: 2022-06-14
Rated 1 out of 5 by from Disappointing I didn't realize my electronic filing on 04/16/22 was not complete until 06/13/22.
Date published: 2022-06-14
Rated 5 out of 5 by from turbotax is great and the full service is amazing the live agents are very helpful and thorough. My tax expert went above and beyond and was very personable.
Date published: 2022-06-14
Rated 5 out of 5 by from Great service Awesome place , and easy to follow directions , good place
Date published: 2022-06-14
Rated 4 out of 5 by from turbo tax is a great option Helped me file for employed and self employed income
Date published: 2022-06-14
Rated 5 out of 5 by from Love TurboTax Turbo Tax Live Agents are AWESOME! They are here right now when you need them!
Date published: 2022-06-14
Rated 5 out of 5 by from TURBO TAX IS ASWESOME! SIMPLE TO USE, STEP BY STEP INSTRUCTIONS, RECOMMEND TO EVERYONE!
Date published: 2022-06-14
All TurboTax® Offerings Reviews - Page 3746
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from Turbo Tax is above average. Turbo Tax is above average. Turbo Tax is above average. Turbo Tax is above average. Turbo Tax is above average.
Date published: 2022-06-14
Rated 5 out of 5 by from TurboTax's service is awesome. This is the first time we are using TurboTax Live Experts. It's been smooth.
Date published: 2022-06-14
Rated 1 out of 5 by from Turbo Tax Disappointment We were not satisfied with the paid expert service we received from Turbo Tax. We attempted to complete the taxes ourselves and that portion of Turbo Tax is great. However, when we opted to pay for the expert service, it became more difficult that it should have been considering we completed the majority of the taxes prior to requesting assistance from Turbo Tax. It would be nice if Turbo Tax refunded us some of the fee for the paid expert service.
Date published: 2022-06-14
Rated 1 out of 5 by from For years it was free then suddenly I paid $196 For years it was free then suddenly I paid $196, I'm not using this again next year. This will be the last of it.
Date published: 2022-06-14
Rated 1 out of 5 by from Disappointing I didn't realize my electronic filing on 04/16/22 was not complete until 06/13/22.
Date published: 2022-06-14
Rated 5 out of 5 by from turbotax is great and the full service is amazing the live agents are very helpful and thorough. My tax expert went above and beyond and was very personable.
Date published: 2022-06-14
Rated 5 out of 5 by from Great service Awesome place , and easy to follow directions , good place
Date published: 2022-06-14
Rated 4 out of 5 by from turbo tax is a great option Helped me file for employed and self employed income
Date published: 2022-06-14
Rated 5 out of 5 by from Love TurboTax Turbo Tax Live Agents are AWESOME! They are here right now when you need them!
Date published: 2022-06-14
Rated 5 out of 5 by from TURBO TAX IS ASWESOME! SIMPLE TO USE, STEP BY STEP INSTRUCTIONS, RECOMMEND TO EVERYONE!
Date published: 2022-06-14
All TurboTax® Offerings Reviews - Page 3746