TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
NOYB NOYB from
Turbo Tax is above average.
Turbo Tax is above average. Turbo Tax is above average. Turbo Tax is above average. Turbo Tax is above average.
Date published: 2022-06-14
Rated 5 out of 5 by
OZFamily from
TurboTax's service is awesome.
This is the first time we are using TurboTax Live Experts. It's been smooth.
Date published: 2022-06-14
Rated 1 out of 5 by
CKAL from
Turbo Tax Disappointment
We were not satisfied with the paid expert service we received from Turbo Tax. We attempted to complete the taxes ourselves and that portion of Turbo Tax is great. However, when we opted to pay for the expert service, it became more difficult that it should have been considering we completed the majority of the taxes prior to requesting assistance from Turbo Tax. It would be nice if Turbo Tax refunded us some of the fee for the paid expert service.
Date published: 2022-06-14
Rated 1 out of 5 by
Leomark from
For years it was free then suddenly I paid $196
For years it was free then suddenly I paid $196, I'm not using this again next year. This will be the last of it.
Date published: 2022-06-14
Rated 1 out of 5 by
A Day from
Disappointing
I didn't realize my electronic filing on 04/16/22 was not complete until 06/13/22.
Date published: 2022-06-14
Rated 5 out of 5 by
Izzy1748 from
turbotax is great and the full service is amazing
the live agents are very helpful and thorough. My tax expert went above and beyond and was very personable.
Date published: 2022-06-14
Rated 5 out of 5 by
June bug 1992 from
Great service
Awesome place , and easy to follow directions , good place
Date published: 2022-06-14
Rated 4 out of 5 by
Kay Kar from
turbo tax is a great option
Helped me file for employed and self employed income
Date published: 2022-06-14
Rated 5 out of 5 by
RKC67 from
Love TurboTax
Turbo Tax Live Agents are AWESOME! They are here right now when you need them!
Date published: 2022-06-14
Rated 5 out of 5 by
KenTax21 from
TURBO TAX IS ASWESOME!
SIMPLE TO USE, STEP BY STEP INSTRUCTIONS, RECOMMEND TO EVERYONE!
All TurboTax® Offerings Reviews - Page 3746
Date published: 2022-06-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
NOYB NOYB from
Turbo Tax is above average.
Turbo Tax is above average. Turbo Tax is above average. Turbo Tax is above average. Turbo Tax is above average.
Date published: 2022-06-14
Rated 5 out of 5 by
OZFamily from
TurboTax's service is awesome.
This is the first time we are using TurboTax Live Experts. It's been smooth.
Date published: 2022-06-14
Rated 1 out of 5 by
CKAL from
Turbo Tax Disappointment
We were not satisfied with the paid expert service we received from Turbo Tax. We attempted to complete the taxes ourselves and that portion of Turbo Tax is great. However, when we opted to pay for the expert service, it became more difficult that it should have been considering we completed the majority of the taxes prior to requesting assistance from Turbo Tax. It would be nice if Turbo Tax refunded us some of the fee for the paid expert service.
Date published: 2022-06-14
Rated 1 out of 5 by
Leomark from
For years it was free then suddenly I paid $196
For years it was free then suddenly I paid $196, I'm not using this again next year. This will be the last of it.
Date published: 2022-06-14
Rated 1 out of 5 by
A Day from
Disappointing
I didn't realize my electronic filing on 04/16/22 was not complete until 06/13/22.
Date published: 2022-06-14
Rated 5 out of 5 by
Izzy1748 from
turbotax is great and the full service is amazing
the live agents are very helpful and thorough. My tax expert went above and beyond and was very personable.
Date published: 2022-06-14
Rated 5 out of 5 by
June bug 1992 from
Great service
Awesome place , and easy to follow directions , good place
Date published: 2022-06-14
Rated 4 out of 5 by
Kay Kar from
turbo tax is a great option
Helped me file for employed and self employed income
Date published: 2022-06-14
Rated 5 out of 5 by
RKC67 from
Love TurboTax
Turbo Tax Live Agents are AWESOME! They are here right now when you need them!
Date published: 2022-06-14
Rated 5 out of 5 by
KenTax21 from
TURBO TAX IS ASWESOME!
SIMPLE TO USE, STEP BY STEP INSTRUCTIONS, RECOMMEND TO EVERYONE!
All TurboTax® Offerings Reviews - Page 3746
Date published: 2022-06-14