TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from I was blown away by the ease of use. I was unsure this was the path I wanted to take with previous experiences filing my taxes. This software made it easy and understandable. Quick links to FAQs or explanations of line items really made me feel confident that I was filing accurately.
Date published: 2023-01-30
Rated 5 out of 5 by from amazing service I have been using this service for the last three years and always the best service ever.
Date published: 2023-01-30
Rated 5 out of 5 by from Great web site for taxes, easy to follow, great he The online professional tax consultant was great, good advice, helpful, knew what he was doing.
Date published: 2023-01-30
Rated 5 out of 5 by from No sweat at all! Everything on the site was easy. I did not need help from a live chat.
Date published: 2023-01-30
Rated 5 out of 5 by from Easiest way to file I've been using TurboTax since I joined the Army when I was 18, and have never considered using any other service!
Date published: 2023-01-30
Rated 5 out of 5 by from I love turbo tax Turbo Tax is so simple. They walk you through everything.
Date published: 2023-01-30
Rated 1 out of 5 by from Gross income less than $20,000 but you charge $29 Free to file w TurboTax is a joke. Started as free then became a $29 charge. I inherited a few $'s now I'm penalized.
Date published: 2023-01-30
Rated 5 out of 5 by from great easy step by step instructions. you really cannot mess this up
Date published: 2023-01-30
Rated 5 out of 5 by from Super fabulous Done before I knew it! But I’m about to change my review if you tell me again that I need more characters in this field before I can continue with my return!?!? I mean, really? Can’t I just simply say that the program was great?
Date published: 2023-01-30
Rated 2 out of 5 by from Sneaky Charges I selected the options to fill in most information by myself without charges. Once I made it all the way through putting in all of my W-2s and other forms it said all of a sudden because of one of my deductions I was going to be charged $89. Since I had already made it so far through and didn't feel like doing another hour of work I went forward and then suddenly there was a sneaky charge for state tax filing as well. Again, I went forward because I had gone to far to switch to another, but at the end of the data entry there are 2 user agreements and one of them is a third party agreement, which is an additional $39. So all tolled, what was supposed to be "you qualify for free filing" turned into $180. Never again. Will use a different service next time.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3716
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I was blown away by the ease of use. I was unsure this was the path I wanted to take with previous experiences filing my taxes. This software made it easy and understandable. Quick links to FAQs or explanations of line items really made me feel confident that I was filing accurately.
Date published: 2023-01-30
Rated 5 out of 5 by from amazing service I have been using this service for the last three years and always the best service ever.
Date published: 2023-01-30
Rated 5 out of 5 by from Great web site for taxes, easy to follow, great he The online professional tax consultant was great, good advice, helpful, knew what he was doing.
Date published: 2023-01-30
Rated 5 out of 5 by from No sweat at all! Everything on the site was easy. I did not need help from a live chat.
Date published: 2023-01-30
Rated 5 out of 5 by from Easiest way to file I've been using TurboTax since I joined the Army when I was 18, and have never considered using any other service!
Date published: 2023-01-30
Rated 5 out of 5 by from I love turbo tax Turbo Tax is so simple. They walk you through everything.
Date published: 2023-01-30
Rated 1 out of 5 by from Gross income less than $20,000 but you charge $29 Free to file w TurboTax is a joke. Started as free then became a $29 charge. I inherited a few $'s now I'm penalized.
Date published: 2023-01-30
Rated 5 out of 5 by from great easy step by step instructions. you really cannot mess this up
Date published: 2023-01-30
Rated 5 out of 5 by from Super fabulous Done before I knew it! But I’m about to change my review if you tell me again that I need more characters in this field before I can continue with my return!?!? I mean, really? Can’t I just simply say that the program was great?
Date published: 2023-01-30
Rated 2 out of 5 by from Sneaky Charges I selected the options to fill in most information by myself without charges. Once I made it all the way through putting in all of my W-2s and other forms it said all of a sudden because of one of my deductions I was going to be charged $89. Since I had already made it so far through and didn't feel like doing another hour of work I went forward and then suddenly there was a sneaky charge for state tax filing as well. Again, I went forward because I had gone to far to switch to another, but at the end of the data entry there are 2 user agreements and one of them is a third party agreement, which is an additional $39. So all tolled, what was supposed to be "you qualify for free filing" turned into $180. Never again. Will use a different service next time.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3716