TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo is the number one filing system I been using turbo tax for seven yrs. I haven't had a problem yet. I recommend this system to anyone that want to do their own taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from Love Turbo Tax Always have a great experience with Turbo Tax. I have been using it for decades.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is great! I loved how quick and easy the system works. The live chat was very useful and helped me a lot.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is easy to use very easy to use and have step by step help even using the free version
Date published: 2021-02-17
Rated 5 out of 5 by from Easy peasy Step by step instructions are awesome. New situation this year with both of us retiring, so much simpler return but different enough to need the assistance of Turbotax.
Date published: 2021-02-17
Rated 5 out of 5 by from Pleased that Turbo Tax is up to date It's great to just answer the questions and Turbo Tax does the rest. Turbo Tax stays current with the tax law, saving me hours of work.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax was so easy Turbo Tax was very easy, thorough and helped me pay less to Federal Government, even though I didn't like paying anything, they made it less painful.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is extremely helpful Belinda the live chat was awesome she really help me out with everything
Date published: 2021-02-17
Rated 5 out of 5 by from Simple Easy for me to understand and fill-in with my records
Date published: 2021-02-17
Rated 2 out of 5 by from Most of TT is great but I had problems I was ready to e-file both Fed and sate taxes but there was one item that needed attention. I made an error and then could not find how to correct it. My state taxes went from 0 to 5000. I got a rep who tried to help but then he transferred me to a CPA who spent about 2 hours with me but we could not get back to the right form to repair it. I ran out of time and had to end the call. The next day I called again and the rep (Brandle) was able to get me to the right document to correct. The issue was more knowing how to navigate the site and Brandle was able to do it. But in the process I must have filled out my state driver's license info 3 times and ended up in a number of loops, just going round and round. Not sure if I will continue with TT. Thank the lord for Brandle!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3690
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo is the number one filing system I been using turbo tax for seven yrs. I haven't had a problem yet. I recommend this system to anyone that want to do their own taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from Love Turbo Tax Always have a great experience with Turbo Tax. I have been using it for decades.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is great! I loved how quick and easy the system works. The live chat was very useful and helped me a lot.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is easy to use very easy to use and have step by step help even using the free version
Date published: 2021-02-17
Rated 5 out of 5 by from Easy peasy Step by step instructions are awesome. New situation this year with both of us retiring, so much simpler return but different enough to need the assistance of Turbotax.
Date published: 2021-02-17
Rated 5 out of 5 by from Pleased that Turbo Tax is up to date It's great to just answer the questions and Turbo Tax does the rest. Turbo Tax stays current with the tax law, saving me hours of work.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax was so easy Turbo Tax was very easy, thorough and helped me pay less to Federal Government, even though I didn't like paying anything, they made it less painful.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is extremely helpful Belinda the live chat was awesome she really help me out with everything
Date published: 2021-02-17
Rated 5 out of 5 by from Simple Easy for me to understand and fill-in with my records
Date published: 2021-02-17
Rated 2 out of 5 by from Most of TT is great but I had problems I was ready to e-file both Fed and sate taxes but there was one item that needed attention. I made an error and then could not find how to correct it. My state taxes went from 0 to 5000. I got a rep who tried to help but then he transferred me to a CPA who spent about 2 hours with me but we could not get back to the right form to repair it. I ran out of time and had to end the call. The next day I called again and the rep (Brandle) was able to get me to the right document to correct. The issue was more knowing how to navigate the site and Brandle was able to do it. But in the process I must have filled out my state driver's license info 3 times and ended up in a number of loops, just going round and round. Not sure if I will continue with TT. Thank the lord for Brandle!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3690