TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbo tax has saved me I have never experienced customer service to this level i had several problems pop up (on my end) and the entire staff was amazing literally everyone i came in to contact with was out standing in making sure my problems were resolved. Its this kind of experience that truly shows there are companies out there that treat people as actual people, being in the military things can be hectic to say the least but with companies like turbo tax and people like the agent i spoke with Dean, it makes it all worth while. thank you guys for everything.
Date published: 2021-02-21
Rated 5 out of 5 by from FILING HELP Our submission kept generating an error and Kathy knew just what to do. Very efficient. Kathy was, I'm sure she still is, AWESOME. Thank you for your help, Kathy!! You made the correction very easy and were most kind.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to Use I was able to sit down with all of my documents and knock out our taxes in a short afternoon!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is awsome Been using turbotax for the past 4 years and have always had a smooth experience.
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy to use and the live help is great Great product, easy to use. Like the idea that there is someone available if needed.
Date published: 2021-02-21
Rated 5 out of 5 by from It's just too easy to use Turbotax reviewed all of my available tax credits and maximized my refund. I didn't even know that my wife and child would be eligible for the CARES act relief and Turbotax had it refunded to us.
Date published: 2021-02-21
Rated 5 out of 5 by from Love Turbo Tax! Turbo was very easy and accessible. I really liked having my questions simply answered in a way that I could understand. Would highly recommend this to anyone to get your refund fast !
Date published: 2021-02-21
Rated 5 out of 5 by from Had a very pleasant experience! I had help moving through the process every step of the way and I was very thankful for that.
Date published: 2021-02-21
Rated 5 out of 5 by from Great! Easy and live assistance is very helpful if you need it and readily available
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is AWESOME! This is my first time ever filing with TurboTax. I was nervous about the whole process, but it ended up being so easy and quick. I really appreciate the free file option with live tax help on the chat feature. It really cleared up confusion on a pension question I had. Thank you so much for all you help and making taxes hassle-free!!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 3631
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax has saved me I have never experienced customer service to this level i had several problems pop up (on my end) and the entire staff was amazing literally everyone i came in to contact with was out standing in making sure my problems were resolved. Its this kind of experience that truly shows there are companies out there that treat people as actual people, being in the military things can be hectic to say the least but with companies like turbo tax and people like the agent i spoke with Dean, it makes it all worth while. thank you guys for everything.
Date published: 2021-02-21
Rated 5 out of 5 by from FILING HELP Our submission kept generating an error and Kathy knew just what to do. Very efficient. Kathy was, I'm sure she still is, AWESOME. Thank you for your help, Kathy!! You made the correction very easy and were most kind.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to Use I was able to sit down with all of my documents and knock out our taxes in a short afternoon!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is awsome Been using turbotax for the past 4 years and have always had a smooth experience.
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy to use and the live help is great Great product, easy to use. Like the idea that there is someone available if needed.
Date published: 2021-02-21
Rated 5 out of 5 by from It's just too easy to use Turbotax reviewed all of my available tax credits and maximized my refund. I didn't even know that my wife and child would be eligible for the CARES act relief and Turbotax had it refunded to us.
Date published: 2021-02-21
Rated 5 out of 5 by from Love Turbo Tax! Turbo was very easy and accessible. I really liked having my questions simply answered in a way that I could understand. Would highly recommend this to anyone to get your refund fast !
Date published: 2021-02-21
Rated 5 out of 5 by from Had a very pleasant experience! I had help moving through the process every step of the way and I was very thankful for that.
Date published: 2021-02-21
Rated 5 out of 5 by from Great! Easy and live assistance is very helpful if you need it and readily available
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is AWESOME! This is my first time ever filing with TurboTax. I was nervous about the whole process, but it ended up being so easy and quick. I really appreciate the free file option with live tax help on the chat feature. It really cleared up confusion on a pension question I had. Thank you so much for all you help and making taxes hassle-free!!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 3631