TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Cycleeng from
Have used it for years, prefer TurboTax
I have used Turbotax since it started and prefer it for ease of use. I highly recommend it.
Date published: 2022-10-17
Rated 5 out of 5 by
VDHG from
Going on 20 plus years of TurboTax use
So far so good. No real issues during preparation and not audited ... yet. I sold a rental property I'd owned for 24 years ... that was fun!! I did a lot of reading outside of TurboTax and hopefully between the two, I did this correctly. Just in case, I purchased Audit Defense.
Date published: 2022-10-17
Rated 3 out of 5 by
jjjjhicks from
It is ok
Found it a little cluncky. Once I paid for larger package - I found the answer I needed. Awfully expensive considering I am entering the data myself.
Date published: 2022-10-17
Rated 4 out of 5 by
kkmmff from
EASY
TT is easy to navigate and user friendly with different viewing options
Date published: 2022-10-17
Rated 5 out of 5 by
Rahmaan from
TurboTax gets the job done right!
I thank Our High Power for TurboTax. As long as one has all of the necessary backup or support for the many pieces that are required to file a tax return, TurboTax is just that ..."Turbo" in providing a professional, correct tax return that the Taxpayer, the IRS and the State is happy with. What a relief in doing this daunting task! Thank you Intuit - TurboTax
Date published: 2022-10-17
Rated 5 out of 5 by
Mike Wat from
I've used TurboTax for years!
I have saved so much $ using TurboTax, looked into having an account prepare our returns but when I saw the packet of questions/info he needed, realized the workflow is no different. I use Quicken to keep track of everything, then the tax prep is a breeze.
Date published: 2022-10-17
Rated 4 out of 5 by
Erica H B from
Turbo is ok
It's fine. Web site is slow. Forcing me to review you before you file my taxes is soooo wrong
Date published: 2022-10-17
Rated 3 out of 5 by
rameshj from
TTax Desktop (H&B Premium) NEEDs improvements
. Longtime TTax user (> 20 years). After an initial eFile rejection by IRS (IND-031-04), checking my AGI (No errors), I attempted to RE eFile hoping that I would be prompted for the OTHER "ERROR" i.e. PIN. having generated IP PIN's (joint return), I was "ARMED", but NO cigar; No prompt for the PIN this time :-( https://ttlc.intuit.com/turbotax-support/en-us/help-article/rejected-tax-return/fix-e-file-reject-ind-031-04-ind-032-04/L0CtzS3FJ_US_en_US & the videos (2 identical, what gives ?) are NO help AT ALL !
Date published: 2022-10-17
Rated 4 out of 5 by
Kirbotus from
Turbo Tax didn't quite measure up this year! !
I purchased TurboTax online but during the program I was required to upgrade further, which I felt was odd. Also, while working in the program, it continually wanted to "update", which I was fine with....until twice I lost at least 1/3 of my entries (22 of them); I won't be updating again. Then, my estimated taxes paid with my extension were not included on my return. I was able to pick up the omission and move forward....just shouldn't have had to do that. Next year needs to be back to my usual positive experience with TurboTax. On the positive side, when I called Support, I got a 'live' person in less than 4 minutes!! In order to post this review, my "nickname" is claiming to already been used....which is highly unlikely....
Date published: 2022-10-17
Rated 4 out of 5 by
CJ2525 from
Most all of it went well
I've been a user of TurboTax for a long time and have found it to be relatively easy to use except for the occasional vague guideline. This year (2021) was a little different. I downloaded TurboTax off the Amazon website and went to work on taxes, however, when it came to doing state taxes, the software didn't work, no state tax download. I removed and reinstalled my copy from Amazon and still no state tax. Since I was approaching the the filing deadline, I bought another copy from a different seller which worked as intended. Message to self, check that ALL the functions of the download work as they are supposed to.
All TurboTax® Offerings Reviews - Page 3629
Date published: 2022-10-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cycleeng from
Have used it for years, prefer TurboTax
I have used Turbotax since it started and prefer it for ease of use. I highly recommend it.
Date published: 2022-10-17
Rated 5 out of 5 by
VDHG from
Going on 20 plus years of TurboTax use
So far so good. No real issues during preparation and not audited ... yet. I sold a rental property I'd owned for 24 years ... that was fun!! I did a lot of reading outside of TurboTax and hopefully between the two, I did this correctly. Just in case, I purchased Audit Defense.
Date published: 2022-10-17
Rated 3 out of 5 by
jjjjhicks from
It is ok
Found it a little cluncky. Once I paid for larger package - I found the answer I needed. Awfully expensive considering I am entering the data myself.
Date published: 2022-10-17
Rated 4 out of 5 by
kkmmff from
EASY
TT is easy to navigate and user friendly with different viewing options
Date published: 2022-10-17
Rated 5 out of 5 by
Rahmaan from
TurboTax gets the job done right!
I thank Our High Power for TurboTax. As long as one has all of the necessary backup or support for the many pieces that are required to file a tax return, TurboTax is just that ..."Turbo" in providing a professional, correct tax return that the Taxpayer, the IRS and the State is happy with. What a relief in doing this daunting task! Thank you Intuit - TurboTax
Date published: 2022-10-17
Rated 5 out of 5 by
Mike Wat from
I've used TurboTax for years!
I have saved so much $ using TurboTax, looked into having an account prepare our returns but when I saw the packet of questions/info he needed, realized the workflow is no different. I use Quicken to keep track of everything, then the tax prep is a breeze.
Date published: 2022-10-17
Rated 4 out of 5 by
Erica H B from
Turbo is ok
It's fine. Web site is slow. Forcing me to review you before you file my taxes is soooo wrong
Date published: 2022-10-17
Rated 3 out of 5 by
rameshj from
TTax Desktop (H&B Premium) NEEDs improvements
. Longtime TTax user (> 20 years). After an initial eFile rejection by IRS (IND-031-04), checking my AGI (No errors), I attempted to RE eFile hoping that I would be prompted for the OTHER "ERROR" i.e. PIN. having generated IP PIN's (joint return), I was "ARMED", but NO cigar; No prompt for the PIN this time :-( https://ttlc.intuit.com/turbotax-support/en-us/help-article/rejected-tax-return/fix-e-file-reject-ind-031-04-ind-032-04/L0CtzS3FJ_US_en_US & the videos (2 identical, what gives ?) are NO help AT ALL !
Date published: 2022-10-17
Rated 4 out of 5 by
Kirbotus from
Turbo Tax didn't quite measure up this year! !
I purchased TurboTax online but during the program I was required to upgrade further, which I felt was odd. Also, while working in the program, it continually wanted to "update", which I was fine with....until twice I lost at least 1/3 of my entries (22 of them); I won't be updating again. Then, my estimated taxes paid with my extension were not included on my return. I was able to pick up the omission and move forward....just shouldn't have had to do that. Next year needs to be back to my usual positive experience with TurboTax. On the positive side, when I called Support, I got a 'live' person in less than 4 minutes!! In order to post this review, my "nickname" is claiming to already been used....which is highly unlikely....
Date published: 2022-10-17
Rated 4 out of 5 by
CJ2525 from
Most all of it went well
I've been a user of TurboTax for a long time and have found it to be relatively easy to use except for the occasional vague guideline. This year (2021) was a little different. I downloaded TurboTax off the Amazon website and went to work on taxes, however, when it came to doing state taxes, the software didn't work, no state tax download. I removed and reinstalled my copy from Amazon and still no state tax. Since I was approaching the the filing deadline, I bought another copy from a different seller which worked as intended. Message to self, check that ALL the functions of the download work as they are supposed to.
All TurboTax® Offerings Reviews - Page 3629
Date published: 2022-10-17