TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
Kenzie O from
Would not let me get rid of Deluxe
The app is easy to use sure, but it would not allow me to remove Deluxe when I didn't actually need it even though I hadn't made any payments yet. It took $80 out of my tax returns because of this and it is infuriating. Absolutely infuriating.
Date published: 2021-02-20
Rated 5 out of 5 by
sigma_rex from
Awesome Experience
This was my first time filing on my own. Turbotax made is painless! Thank you.
Date published: 2021-02-20
Rated 5 out of 5 by
teamnosymp from
TURBOTAX IS THE BEST!
I got completely lost. However, thanks to the awesome ability for me to sit in my living room and get assisted is a gift!
Date published: 2021-02-20
Rated 5 out of 5 by
Olawa from
Thanks Turbo Tax
I was very nervous about filing my 2019 taxes but Turbo Tax came to the rescue!
Date published: 2021-02-20
Rated 5 out of 5 by
RC19 from
TurboTax is the best way to file
I've used this program for the last 5 years and it's always super easy and thorough! Once you get a feel for the program, it really let's you navigate around and make changes as you go, if needed. Highly recommend!
Date published: 2021-02-20
Rated 5 out of 5 by
Mark Kris from
LOVE TURBOTAX!!!!
Turbo tax makes it fool proof to file taxes. Its step by step is perfect for anyone! We've been using it for years!! Highly Recommend!!
Date published: 2021-02-20
Rated 5 out of 5 by
Ladie C from
Turbo Tax is great
It was very easy to file my taxes with Turbo Tax. I have been doing it for years and I get excellent results
Date published: 2021-02-20
Rated 5 out of 5 by
STARMAN89506 from
QUICK AND EASY
EASY TO UNDERSTAND START TO FINISH. IT MADE TAX TIME PLEASENT
Date published: 2021-02-20
Rated 5 out of 5 by
tinapendrgrast from
Turbo Tax
Very Helpful and easy! I love Turbo Tax! Yay Turbo!!!!
Date published: 2021-02-20
Rated 4 out of 5 by
Mittenkid from
The product is great, the secret fees aren't
I've used Turbo Tax for years and the product is great. It's to the point and you don't linger on things you don't need. Last year I had a question and literally could not get through to customer service to save my life. This year, I had to try and get through to customer service again, but for different reasons. Could. Not. Get. Support. The product says you're getting charged this fee and that fee for the experts, but if you can't get through to customer service, how are you going to get to an expert? This will be my last year using Turbo Tax for this reason. But, besides needing support, the product does exactly what it says it will.
All TurboTax® Offerings Reviews - Page 3616
Date published: 2021-02-20
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
Kenzie O from
Would not let me get rid of Deluxe
The app is easy to use sure, but it would not allow me to remove Deluxe when I didn't actually need it even though I hadn't made any payments yet. It took $80 out of my tax returns because of this and it is infuriating. Absolutely infuriating.
Date published: 2021-02-20
Rated 5 out of 5 by
sigma_rex from
Awesome Experience
This was my first time filing on my own. Turbotax made is painless! Thank you.
Date published: 2021-02-20
Rated 5 out of 5 by
teamnosymp from
TURBOTAX IS THE BEST!
I got completely lost. However, thanks to the awesome ability for me to sit in my living room and get assisted is a gift!
Date published: 2021-02-20
Rated 5 out of 5 by
Olawa from
Thanks Turbo Tax
I was very nervous about filing my 2019 taxes but Turbo Tax came to the rescue!
Date published: 2021-02-20
Rated 5 out of 5 by
RC19 from
TurboTax is the best way to file
I've used this program for the last 5 years and it's always super easy and thorough! Once you get a feel for the program, it really let's you navigate around and make changes as you go, if needed. Highly recommend!
Date published: 2021-02-20
Rated 5 out of 5 by
Mark Kris from
LOVE TURBOTAX!!!!
Turbo tax makes it fool proof to file taxes. Its step by step is perfect for anyone! We've been using it for years!! Highly Recommend!!
Date published: 2021-02-20
Rated 5 out of 5 by
Ladie C from
Turbo Tax is great
It was very easy to file my taxes with Turbo Tax. I have been doing it for years and I get excellent results
Date published: 2021-02-20
Rated 5 out of 5 by
STARMAN89506 from
QUICK AND EASY
EASY TO UNDERSTAND START TO FINISH. IT MADE TAX TIME PLEASENT
Date published: 2021-02-20
Rated 5 out of 5 by
tinapendrgrast from
Turbo Tax
Very Helpful and easy! I love Turbo Tax! Yay Turbo!!!!
Date published: 2021-02-20
Rated 4 out of 5 by
Mittenkid from
The product is great, the secret fees aren't
I've used Turbo Tax for years and the product is great. It's to the point and you don't linger on things you don't need. Last year I had a question and literally could not get through to customer service to save my life. This year, I had to try and get through to customer service again, but for different reasons. Could. Not. Get. Support. The product says you're getting charged this fee and that fee for the experts, but if you can't get through to customer service, how are you going to get to an expert? This will be my last year using Turbo Tax for this reason. But, besides needing support, the product does exactly what it says it will.
All TurboTax® Offerings Reviews - Page 3616
Date published: 2021-02-20