TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from simple to use very intuitive and easy to use. Step by step walk through, I was done in 20 minutes or so. I did get slapped with a bunch of fees at the end which sucked, but I guess that's how they get ya!!
Date published: 2023-01-20
Rated 5 out of 5 by from Excellent Excellent. Easy very complete and user friendly. Time was awesome
Date published: 2023-01-20
Rated 5 out of 5 by from Wonderful and quick I love that i don't have to think or stress over my taxes totally worth it been using this for 10 years
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo tax is great Easy to use and quick from start to finish. Help was on hand when I needed.
Date published: 2023-01-20
Rated 5 out of 5 by from TurboTax is Awesome! Very easy, helpful, and informative. I like the fact that you can search questions you may have when filing.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo Tax Service was easy to use and efficient. I am very happy with the product and cost
Date published: 2023-01-20
Rated 5 out of 5 by from I love Turbotax I have used TurboTax for years off and on and absolutely love it. It basically holds your hand and walks you through every step. Its so inexpensive too. Compared to other tax services. I paid $500 with a service, I don't own anything and have 1 w2 with 1 dependent. If you have a question TurboTax has live chat to help. Nothing can compare.
Date published: 2023-01-20
Rated 5 out of 5 by from Use it each year Love it we use this each year and get back a lot more than we would normally and zero fees
Date published: 2023-01-20
Rated 5 out of 5 by from easy to use I just follow the directions! Works well for me!!!
Date published: 2023-01-20
Rated 4 out of 5 by from Turbo is going downhill I started using Turbo Tax for free b/c my income is so low. It went from free to a significant increase each year since. It's getting way too expensive. Now, I get charged for filing in addition to a processing fee if I want it to come out of my refund. I may start using another company next year or just file directly through the IRS since they're free. My taxes are very simple, and I do the majority of the work. Reduce your prices, especially for those who've used you loyally for nearly a decade.
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 3589
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from simple to use very intuitive and easy to use. Step by step walk through, I was done in 20 minutes or so. I did get slapped with a bunch of fees at the end which sucked, but I guess that's how they get ya!!
Date published: 2023-01-20
Rated 5 out of 5 by from Excellent Excellent. Easy very complete and user friendly. Time was awesome
Date published: 2023-01-20
Rated 5 out of 5 by from Wonderful and quick I love that i don't have to think or stress over my taxes totally worth it been using this for 10 years
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo tax is great Easy to use and quick from start to finish. Help was on hand when I needed.
Date published: 2023-01-20
Rated 5 out of 5 by from TurboTax is Awesome! Very easy, helpful, and informative. I like the fact that you can search questions you may have when filing.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo Tax Service was easy to use and efficient. I am very happy with the product and cost
Date published: 2023-01-20
Rated 5 out of 5 by from I love Turbotax I have used TurboTax for years off and on and absolutely love it. It basically holds your hand and walks you through every step. Its so inexpensive too. Compared to other tax services. I paid $500 with a service, I don't own anything and have 1 w2 with 1 dependent. If you have a question TurboTax has live chat to help. Nothing can compare.
Date published: 2023-01-20
Rated 5 out of 5 by from Use it each year Love it we use this each year and get back a lot more than we would normally and zero fees
Date published: 2023-01-20
Rated 5 out of 5 by from easy to use I just follow the directions! Works well for me!!!
Date published: 2023-01-20
Rated 4 out of 5 by from Turbo is going downhill I started using Turbo Tax for free b/c my income is so low. It went from free to a significant increase each year since. It's getting way too expensive. Now, I get charged for filing in addition to a processing fee if I want it to come out of my refund. I may start using another company next year or just file directly through the IRS since they're free. My taxes are very simple, and I do the majority of the work. Reduce your prices, especially for those who've used you loyally for nearly a decade.
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 3589