TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Never a Disappointment First time completed using the online return. Found it very simple, with informative explanations of areas that required some clarification. I also used the free telephone help, and said to expect a call in six minutes...it was exactly six minutes.
Date published: 2021-03-03
Rated 4 out of 5 by from Easy to work with It was a smooth process and explains everything for you
Date published: 2021-03-03
Rated 5 out of 5 by from Great Product Do it. It is wonderful and affordable. It is also easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome Ease of use and availability to get help if needed.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax made it simple Using Turbotax made filing easy and simple. I just had to file in the blanks and answer their questions. It took less than 15 minutes to file.
Date published: 2021-03-03
Rated 3 out of 5 by from Entirely too difficult for a simple tax return A 2 income, zero dependents, & 1 mortgage tax return should not be this time consuming! Entirely too many irrelevant questions. Fact is, paper forms were much more simple.
Date published: 2021-03-03
Rated 4 out of 5 by from It was fairly easy! It was pretty to follow. Of course there were moments where I was questioning my submissions and answers but I think that was just me being paranoid. The additional "learn more" tips were very helpful!
Date published: 2021-03-03
Rated 5 out of 5 by from Easy, secure, trustworthy I know, come tax season, that once I get all m forms in order; I can file that day. No need to make an appointment at an office, or risk someone else messing up your files. Turbotax makes it easy wit their step by step walk throughs, FAQs and tips, and for those in need of real help - having a live agent virtually assist you through everything.
Date published: 2021-03-03
Rated 5 out of 5 by from Expensive... but worth it I have used TurboTax Online since it launched, and used TurboTax prior to that. I have tried other products but they weren't as simple to use for my semi-complicated taxes. I even tried free options this year, but I found them to be more complicated and lacked the support and forums that I have grown to love about TurboTax Online.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbotax is amazing Had a small issue with some forms i didn't know about the live agents actually helped to solve my issues without any frictions. They were highly skilled, polite & respectful of my time.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 357
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Never a Disappointment First time completed using the online return. Found it very simple, with informative explanations of areas that required some clarification. I also used the free telephone help, and said to expect a call in six minutes...it was exactly six minutes.
Date published: 2021-03-03
Rated 4 out of 5 by from Easy to work with It was a smooth process and explains everything for you
Date published: 2021-03-03
Rated 5 out of 5 by from Great Product Do it. It is wonderful and affordable. It is also easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome Ease of use and availability to get help if needed.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax made it simple Using Turbotax made filing easy and simple. I just had to file in the blanks and answer their questions. It took less than 15 minutes to file.
Date published: 2021-03-03
Rated 3 out of 5 by from Entirely too difficult for a simple tax return A 2 income, zero dependents, & 1 mortgage tax return should not be this time consuming! Entirely too many irrelevant questions. Fact is, paper forms were much more simple.
Date published: 2021-03-03
Rated 4 out of 5 by from It was fairly easy! It was pretty to follow. Of course there were moments where I was questioning my submissions and answers but I think that was just me being paranoid. The additional "learn more" tips were very helpful!
Date published: 2021-03-03
Rated 5 out of 5 by from Easy, secure, trustworthy I know, come tax season, that once I get all m forms in order; I can file that day. No need to make an appointment at an office, or risk someone else messing up your files. Turbotax makes it easy wit their step by step walk throughs, FAQs and tips, and for those in need of real help - having a live agent virtually assist you through everything.
Date published: 2021-03-03
Rated 5 out of 5 by from Expensive... but worth it I have used TurboTax Online since it launched, and used TurboTax prior to that. I have tried other products but they weren't as simple to use for my semi-complicated taxes. I even tried free options this year, but I found them to be more complicated and lacked the support and forums that I have grown to love about TurboTax Online.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbotax is amazing Had a small issue with some forms i didn't know about the live agents actually helped to solve my issues without any frictions. They were highly skilled, polite & respectful of my time.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 357