TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Beware that Turbo tax is not awesome nor free. I was notified that my 2020 refund was rejected because of my prior year agi. I looked on turbo tax (because unfortunately I used them in 2019) for my agi and it was the same number I put on my 2020 taxes but turns out even though turbo tax still says my 2019 return was accepted, it actually was not and so now I’m going to have to wait even longer for my money that’s has my stimulus amount in it. Another note don’t believe the “free” commercials, they charge $40.00 because I want them to take out the $80.00 they charge to file my federal and state, so instead of free like they advertise I have to have $120.00 taken out of my refund. Buyer beware
Date published: 2021-02-23
Rated 5 out of 5 by from Amazingly Simple !!! FLAWLESS. Did part of my taxes from phone. Even worked on it in my car while waiting at the airport.....
Date published: 2021-02-23
Rated 5 out of 5 by from easy as pie i was scared and they make it so easy and painless
Date published: 2021-02-23
Rated 5 out of 5 by from So easy! Being self-employed, I dreaded tax time until I was introduced to Turbo Tax. I can't say I'm excited for this time of year, but I definitely enjoy the simplicity and peace of mind Turbo Tax provides for me!!
Date published: 2021-02-23
Rated 2 out of 5 by from Has gone down hill I only use this because I have been using if for years. I don't find it as smooth or user friendly as it was before. I am constantly annoyed with being asked to upgrade.
Date published: 2021-02-23
Rated 5 out of 5 by from easy to navigate ive used it several years no complaints.Turbo tax is an easy way to do it yourself withought all the fees
Date published: 2021-02-23
Rated 5 out of 5 by from My experience Love been using for years the beat. I say tell everybody use this wonderful app
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and Easy Been using turbo tax for about 5 years now and i never had an issue except this year.
Date published: 2021-02-23
Rated 1 out of 5 by from Buggiest year yet This was the buggiest year yet. TurboTax seems to get worse year after year. I will be unlikely to use this next year.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome !! Easy as can be !!! Help if you need it, experts at your fingertips.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 3538
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Beware that Turbo tax is not awesome nor free. I was notified that my 2020 refund was rejected because of my prior year agi. I looked on turbo tax (because unfortunately I used them in 2019) for my agi and it was the same number I put on my 2020 taxes but turns out even though turbo tax still says my 2019 return was accepted, it actually was not and so now I’m going to have to wait even longer for my money that’s has my stimulus amount in it. Another note don’t believe the “free” commercials, they charge $40.00 because I want them to take out the $80.00 they charge to file my federal and state, so instead of free like they advertise I have to have $120.00 taken out of my refund. Buyer beware
Date published: 2021-02-23
Rated 5 out of 5 by from Amazingly Simple !!! FLAWLESS. Did part of my taxes from phone. Even worked on it in my car while waiting at the airport.....
Date published: 2021-02-23
Rated 5 out of 5 by from easy as pie i was scared and they make it so easy and painless
Date published: 2021-02-23
Rated 5 out of 5 by from So easy! Being self-employed, I dreaded tax time until I was introduced to Turbo Tax. I can't say I'm excited for this time of year, but I definitely enjoy the simplicity and peace of mind Turbo Tax provides for me!!
Date published: 2021-02-23
Rated 2 out of 5 by from Has gone down hill I only use this because I have been using if for years. I don't find it as smooth or user friendly as it was before. I am constantly annoyed with being asked to upgrade.
Date published: 2021-02-23
Rated 5 out of 5 by from easy to navigate ive used it several years no complaints.Turbo tax is an easy way to do it yourself withought all the fees
Date published: 2021-02-23
Rated 5 out of 5 by from My experience Love been using for years the beat. I say tell everybody use this wonderful app
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and Easy Been using turbo tax for about 5 years now and i never had an issue except this year.
Date published: 2021-02-23
Rated 1 out of 5 by from Buggiest year yet This was the buggiest year yet. TurboTax seems to get worse year after year. I will be unlikely to use this next year.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome !! Easy as can be !!! Help if you need it, experts at your fingertips.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 3538