TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Kids
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
chriscadwallader66 from
turbo tax is easier then doing on paper
does every thing for me, less writing, easy to use,
Date published: 2021-03-03
Rated 5 out of 5 by
B19111 from
EZPZ
Can't complain. Easy to use. Next, next, start, next.
Date published: 2021-03-03
Rated 5 out of 5 by
Randompersonhihi from
Saved us money
Glad we didn't need a tax advisor. Turbo is great!
Date published: 2021-03-03
Rated 4 out of 5 by
WFHMom from
This service is much better than filing manually
The service is great as usual but this year I had an issue with the automatic stimulus calculation as I claim my dependent every other year. The automation needs to ask about this. I had to call support 2x to get the answer but Denise was able to find a "fix" for me.
Date published: 2021-03-03
Rated 4 out of 5 by
DMW0 from
Turbo Tax is always easy to use.
I file with Turbo Tax every year and it suits my needs as a single easy file. Wish there wasn't such a constant push to upgrade around every turn. It is easy to get confused with what is necessary and what isn't. Other than that, I appreciate how through and precise Turbo Tax is on my returns.
Date published: 2021-03-03
Rated 5 out of 5 by
A Pet from
So Easy!
Great, easy simple way to file your taxes! Would recommend to anyone
Date published: 2021-03-03
Rated 1 out of 5 by
Gunnark from
3 accounts...no respect
it was very hard to manage finding my old returns becuse I have made 3 accounts in the last 3 years...(why is this possible...i only have one SSN) automatically being signed out, while trying to track down which of 3 accounts I need to log on to...while being forced to change passwords on an unknown account (site design is unclear as to know which account it wants to sign you in/ change passwords. My main problem is the additional $40 fee for paying out of my tax return. I chose this because Im poor and cant afford even 40 dollars out of my $17 dollar chase account. I hope your company knows that the ONLY PEOPLE who would pay an extra 40 to take it out of their return are the ones that need that money the most. its disgusting the more you think about it. Actually its worse than the rest of your hidden fees/ premium/double/triple premium account requirements because this only applies to people who cant take a $40 dollar hit to their savings.
Date published: 2021-03-03
Rated 5 out of 5 by
Downfield from
Turbo Tax Continues to Deliver
All good, no software problems, everything was seamless from last year even though on a new computer
Date published: 2021-03-03
Rated 5 out of 5 by
GranddadAZ from
Yay for Turbo Tax
This was a relatively easy process. Glad for tips and search bar along the way.
Date published: 2021-03-03
Rated 5 out of 5 by
Jnmk from
Easy, quick and cheap
Used the turbo tax plus and had everything done and sent out in no time.
All TurboTax® Offerings Reviews - Page 354
Date published: 2021-03-03
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
chriscadwallader66 from
turbo tax is easier then doing on paper
does every thing for me, less writing, easy to use,
Date published: 2021-03-03
Rated 5 out of 5 by
B19111 from
EZPZ
Can't complain. Easy to use. Next, next, start, next.
Date published: 2021-03-03
Rated 5 out of 5 by
Randompersonhihi from
Saved us money
Glad we didn't need a tax advisor. Turbo is great!
Date published: 2021-03-03
Rated 4 out of 5 by
WFHMom from
This service is much better than filing manually
The service is great as usual but this year I had an issue with the automatic stimulus calculation as I claim my dependent every other year. The automation needs to ask about this. I had to call support 2x to get the answer but Denise was able to find a "fix" for me.
Date published: 2021-03-03
Rated 4 out of 5 by
DMW0 from
Turbo Tax is always easy to use.
I file with Turbo Tax every year and it suits my needs as a single easy file. Wish there wasn't such a constant push to upgrade around every turn. It is easy to get confused with what is necessary and what isn't. Other than that, I appreciate how through and precise Turbo Tax is on my returns.
Date published: 2021-03-03
Rated 5 out of 5 by
A Pet from
So Easy!
Great, easy simple way to file your taxes! Would recommend to anyone
Date published: 2021-03-03
Rated 1 out of 5 by
Gunnark from
3 accounts...no respect
it was very hard to manage finding my old returns becuse I have made 3 accounts in the last 3 years...(why is this possible...i only have one SSN) automatically being signed out, while trying to track down which of 3 accounts I need to log on to...while being forced to change passwords on an unknown account (site design is unclear as to know which account it wants to sign you in/ change passwords. My main problem is the additional $40 fee for paying out of my tax return. I chose this because Im poor and cant afford even 40 dollars out of my $17 dollar chase account. I hope your company knows that the ONLY PEOPLE who would pay an extra 40 to take it out of their return are the ones that need that money the most. its disgusting the more you think about it. Actually its worse than the rest of your hidden fees/ premium/double/triple premium account requirements because this only applies to people who cant take a $40 dollar hit to their savings.
Date published: 2021-03-03
Rated 5 out of 5 by
Downfield from
Turbo Tax Continues to Deliver
All good, no software problems, everything was seamless from last year even though on a new computer
Date published: 2021-03-03
Rated 5 out of 5 by
GranddadAZ from
Yay for Turbo Tax
This was a relatively easy process. Glad for tips and search bar along the way.
Date published: 2021-03-03
Rated 5 out of 5 by
Jnmk from
Easy, quick and cheap
Used the turbo tax plus and had everything done and sent out in no time.
All TurboTax® Offerings Reviews - Page 354
Date published: 2021-03-03