TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from turbo tax is easier then doing on paper does every thing for me, less writing, easy to use,
Date published: 2021-03-03
Rated 5 out of 5 by from EZPZ Can't complain. Easy to use. Next, next, start, next.
Date published: 2021-03-03
Rated 5 out of 5 by from Saved us money Glad we didn't need a tax advisor. Turbo is great!
Date published: 2021-03-03
Rated 4 out of 5 by from This service is much better than filing manually The service is great as usual but this year I had an issue with the automatic stimulus calculation as I claim my dependent every other year. The automation needs to ask about this. I had to call support 2x to get the answer but Denise was able to find a "fix" for me.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is always easy to use. I file with Turbo Tax every year and it suits my needs as a single easy file. Wish there wasn't such a constant push to upgrade around every turn. It is easy to get confused with what is necessary and what isn't. Other than that, I appreciate how through and precise Turbo Tax is on my returns.
Date published: 2021-03-03
Rated 5 out of 5 by from So Easy! Great, easy simple way to file your taxes! Would recommend to anyone
Date published: 2021-03-03
Rated 1 out of 5 by from 3 accounts...no respect it was very hard to manage finding my old returns becuse I have made 3 accounts in the last 3 years...(why is this possible...i only have one SSN) automatically being signed out, while trying to track down which of 3 accounts I need to log on to...while being forced to change passwords on an unknown account (site design is unclear as to know which account it wants to sign you in/ change passwords. My main problem is the additional $40 fee for paying out of my tax return. I chose this because Im poor and cant afford even 40 dollars out of my $17 dollar chase account. I hope your company knows that the ONLY PEOPLE who would pay an extra 40 to take it out of their return are the ones that need that money the most. its disgusting the more you think about it. Actually its worse than the rest of your hidden fees/ premium/double/triple premium account requirements because this only applies to people who cant take a $40 dollar hit to their savings.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Continues to Deliver All good, no software problems, everything was seamless from last year even though on a new computer
Date published: 2021-03-03
Rated 5 out of 5 by from Yay for Turbo Tax This was a relatively easy process. Glad for tips and search bar along the way.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy, quick and cheap Used the turbo tax plus and had everything done and sent out in no time.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 354
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from turbo tax is easier then doing on paper does every thing for me, less writing, easy to use,
Date published: 2021-03-03
Rated 5 out of 5 by from EZPZ Can't complain. Easy to use. Next, next, start, next.
Date published: 2021-03-03
Rated 5 out of 5 by from Saved us money Glad we didn't need a tax advisor. Turbo is great!
Date published: 2021-03-03
Rated 4 out of 5 by from This service is much better than filing manually The service is great as usual but this year I had an issue with the automatic stimulus calculation as I claim my dependent every other year. The automation needs to ask about this. I had to call support 2x to get the answer but Denise was able to find a "fix" for me.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is always easy to use. I file with Turbo Tax every year and it suits my needs as a single easy file. Wish there wasn't such a constant push to upgrade around every turn. It is easy to get confused with what is necessary and what isn't. Other than that, I appreciate how through and precise Turbo Tax is on my returns.
Date published: 2021-03-03
Rated 5 out of 5 by from So Easy! Great, easy simple way to file your taxes! Would recommend to anyone
Date published: 2021-03-03
Rated 1 out of 5 by from 3 accounts...no respect it was very hard to manage finding my old returns becuse I have made 3 accounts in the last 3 years...(why is this possible...i only have one SSN) automatically being signed out, while trying to track down which of 3 accounts I need to log on to...while being forced to change passwords on an unknown account (site design is unclear as to know which account it wants to sign you in/ change passwords. My main problem is the additional $40 fee for paying out of my tax return. I chose this because Im poor and cant afford even 40 dollars out of my $17 dollar chase account. I hope your company knows that the ONLY PEOPLE who would pay an extra 40 to take it out of their return are the ones that need that money the most. its disgusting the more you think about it. Actually its worse than the rest of your hidden fees/ premium/double/triple premium account requirements because this only applies to people who cant take a $40 dollar hit to their savings.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Continues to Deliver All good, no software problems, everything was seamless from last year even though on a new computer
Date published: 2021-03-03
Rated 5 out of 5 by from Yay for Turbo Tax This was a relatively easy process. Glad for tips and search bar along the way.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy, quick and cheap Used the turbo tax plus and had everything done and sent out in no time.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 354