TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Illinois resident from
EASY AND SMOOTH EXPERIENCE
AS ALWAYS, TURBOTAX PROVIDES AN EXCELLENT SERVICE EVEN IF ITS FREE.
Date published: 2023-01-24
Rated 5 out of 5 by
11Bravo909 from
Simple easy.
A lot easier to file online than other competitors
Date published: 2023-01-24
Rated 3 out of 5 by
SSUZY51 from
TAXES
IT WAS GOOD. EASY TO USE. ACCURATE AND USER FRIENDLY
Date published: 2023-01-24
Rated 5 out of 5 by
east76 from
awesome and simple
so easy and helpful!! easy to understand! Quick process
Date published: 2023-01-24
Rated 5 out of 5 by
mgomez0815 from
Super Easy!
Turbo tax was very easy and took us step by step to file.
Date published: 2023-01-24
Rated 5 out of 5 by
ClaireY2023 from
TurboTax is the GREATEST!
OMG! It's so unbelievably easy to file your taxes and not to mention fun! TurboTax has taken the stress and anxiety out of filing your taxes! The little help windows made it a piece of cake!
Date published: 2023-01-24
Rated 5 out of 5 by
Shelia61 from
user friendly
I have used the service for four years and have had no problems.
Date published: 2023-01-24
Rated 5 out of 5 by
Zen living from
Outstanding
I really appreciate the quick inconvenient online services. I didn’t have time to come in to the facility and being able to do this online has been very helpful. Thank you! I really appreciate the quick inconvenient online services. I didn’t have time to come in to the facility and being able to do this online has been very helpful.
Date published: 2023-01-24
Rated 5 out of 5 by
null from
Loved My Live Agent
Mannnnnnn this woman was phenomenal!!! amazing all 5 stars
Date published: 2023-01-24
Rated 2 out of 5 by
RichFroch from
Way to many upcharges.
While I enjoy how easy it is to file my taxes with TurboTax, This will be my last year doing so. Filing Online is supposed to be free with the IRS, however with TurboTax that isn't the case. Everything you do in TurboTax now has a charge. Including having to pay for TurboTax with your refund. It costs extra to Pay. Thanks for all the great years TurboTax, time to move on.
All TurboTax® Offerings Reviews - Page 3519
Date published: 2023-01-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Illinois resident from
EASY AND SMOOTH EXPERIENCE
AS ALWAYS, TURBOTAX PROVIDES AN EXCELLENT SERVICE EVEN IF ITS FREE.
Date published: 2023-01-24
Rated 5 out of 5 by
11Bravo909 from
Simple easy.
A lot easier to file online than other competitors
Date published: 2023-01-24
Rated 3 out of 5 by
SSUZY51 from
TAXES
IT WAS GOOD. EASY TO USE. ACCURATE AND USER FRIENDLY
Date published: 2023-01-24
Rated 5 out of 5 by
east76 from
awesome and simple
so easy and helpful!! easy to understand! Quick process
Date published: 2023-01-24
Rated 5 out of 5 by
mgomez0815 from
Super Easy!
Turbo tax was very easy and took us step by step to file.
Date published: 2023-01-24
Rated 5 out of 5 by
ClaireY2023 from
TurboTax is the GREATEST!
OMG! It's so unbelievably easy to file your taxes and not to mention fun! TurboTax has taken the stress and anxiety out of filing your taxes! The little help windows made it a piece of cake!
Date published: 2023-01-24
Rated 5 out of 5 by
Shelia61 from
user friendly
I have used the service for four years and have had no problems.
Date published: 2023-01-24
Rated 5 out of 5 by
Zen living from
Outstanding
I really appreciate the quick inconvenient online services. I didn’t have time to come in to the facility and being able to do this online has been very helpful. Thank you! I really appreciate the quick inconvenient online services. I didn’t have time to come in to the facility and being able to do this online has been very helpful.
Date published: 2023-01-24
Rated 5 out of 5 by
null from
Loved My Live Agent
Mannnnnnn this woman was phenomenal!!! amazing all 5 stars
Date published: 2023-01-24
Rated 2 out of 5 by
RichFroch from
Way to many upcharges.
While I enjoy how easy it is to file my taxes with TurboTax, This will be my last year doing so. Filing Online is supposed to be free with the IRS, however with TurboTax that isn't the case. Everything you do in TurboTax now has a charge. Including having to pay for TurboTax with your refund. It costs extra to Pay. Thanks for all the great years TurboTax, time to move on.
All TurboTax® Offerings Reviews - Page 3519
Date published: 2023-01-24