TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome and easy to use! Highly Recommended! Awesome and easy to use! In addition, the live support are there to help resolve any issues. I highly recommend using Turbo Tax!
Date published: 2021-02-21
Rated 5 out of 5 by from Very Easy to use Online tool is very easy to navigate and use. The online help is also useful when I had questions.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is easy to use This was my first time filing taxes on my own. TurboTax was fast and easy to understand.
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax Turbo tax has worked well for me for 9 years now, thank you
Date published: 2021-02-21
Rated 5 out of 5 by from Easy And The best They made my life so easy im really happy if how easy it is
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and quick I didn’t need to speak with anyone live. It was easy enough
Date published: 2021-02-21
Rated 1 out of 5 by from Be careful that your info is accurate TurboTax asked me to "review" some information, and little did I know it was really duplicating one of the W2s I entered, drastically changing the results of my anticipated income. Luckily I checked everything over again before I submitted, but if I hadn't been paying more attention, or if it hadn't been such a large change, I never would have noticed. For such an expensive service, I was disappointed that they a.) try to upsell you every few minutes and b.) couldn't even handle basic W2s correctly.
Date published: 2021-02-21
Rated 5 out of 5 by from It was great, just be wary of upselling I had a very easy time filing with turbotax. But I would recommend if you are not as adept with operating computers that you get a more experienced person to help you simply to avoid someone getting upsold by accident. There was a number of times where someone who struggles could have accidentally clicked the option that would have resulted in them unnecessarily needing to pay.
Date published: 2021-02-21
Rated 5 out of 5 by from Wonderful It has been a easy way to do taxes,I tell everyone about Turbo Tax
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax helped me out I was stuck on some of my stock trades and the form was erroring out. With the expert chat service we were able to get it resolved quickly so I could still e-file instead of having to mail my tax forms.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 3498
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome and easy to use! Highly Recommended! Awesome and easy to use! In addition, the live support are there to help resolve any issues. I highly recommend using Turbo Tax!
Date published: 2021-02-21
Rated 5 out of 5 by from Very Easy to use Online tool is very easy to navigate and use. The online help is also useful when I had questions.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is easy to use This was my first time filing taxes on my own. TurboTax was fast and easy to understand.
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax Turbo tax has worked well for me for 9 years now, thank you
Date published: 2021-02-21
Rated 5 out of 5 by from Easy And The best They made my life so easy im really happy if how easy it is
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and quick I didn’t need to speak with anyone live. It was easy enough
Date published: 2021-02-21
Rated 1 out of 5 by from Be careful that your info is accurate TurboTax asked me to "review" some information, and little did I know it was really duplicating one of the W2s I entered, drastically changing the results of my anticipated income. Luckily I checked everything over again before I submitted, but if I hadn't been paying more attention, or if it hadn't been such a large change, I never would have noticed. For such an expensive service, I was disappointed that they a.) try to upsell you every few minutes and b.) couldn't even handle basic W2s correctly.
Date published: 2021-02-21
Rated 5 out of 5 by from It was great, just be wary of upselling I had a very easy time filing with turbotax. But I would recommend if you are not as adept with operating computers that you get a more experienced person to help you simply to avoid someone getting upsold by accident. There was a number of times where someone who struggles could have accidentally clicked the option that would have resulted in them unnecessarily needing to pay.
Date published: 2021-02-21
Rated 5 out of 5 by from Wonderful It has been a easy way to do taxes,I tell everyone about Turbo Tax
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax helped me out I was stuck on some of my stock trades and the form was erroring out. With the expert chat service we were able to get it resolved quickly so I could still e-file instead of having to mail my tax forms.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 3498