TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Turbo tax is ok Well at this point I am frustrated. It has gotten kicked back more than once. Today now for a software issue on your part. It's tedious to correct because I have to keep going over the same steps repeatedly. Says it's a success and before I know it, it's rejected again!!
Date published: 2023-01-25
Rated 5 out of 5 by from Taxes with Turbo Tax Taxes are scary!! They are made far less intimidating when you do your taxes with Turbo Tax. They walk you through every possible scenario and explain everything in simple terms. They also give you pep talks along the way, which is a welcome break from the many questions regarding your tax situation. Plus with Turbo Tax you don't risk making any math mistakes!
Date published: 2023-01-25
Rated 1 out of 5 by from Charges Not happy you are charging me. I paid for turbo tax and still get charges. Stinks!
Date published: 2023-01-25
Rated 5 out of 5 by from easy it's always easy, thankful for such a great service
Date published: 2023-01-25
Rated 4 out of 5 by from 2022 Income Tax Filing The process was easy, intuitive and simple. I had issues with the Carryover Worksheet but got good direction from the software itself.
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome and easy to file This experience was easy and fast. I would recommend Turbo Tax online to family and friends.
Date published: 2023-01-25
Rated 5 out of 5 by from You were great thank you Thank you you were a great help thank you for your time and trouble
Date published: 2023-01-25
Rated 5 out of 5 by from Love TurboTax! Everything is so easy, just simple taps and your money is on the way!!
Date published: 2023-01-25
Rated 5 out of 5 by from TURBO TAX WITH LIVE ASSISTANCE IS AWESOME GREAT AND EASY. I HAD BOTH W-2 AND 1099-NEC AND WITH THE LIVE ASSISTANCE IT WAS A EASY AND MADE ME FEEL CONFIDENT ABOUT MY RETURN! PHILLIP THE GENTLEMAN WHO GUIDED ME THROUGH THE PROCESS WAS GREAT AND PATIENT WITH ME!
Date published: 2023-01-25
Rated 5 out of 5 by from SUPER EASY LOVE IT. MAKES TAXES SO EASY AND STRESS FREE. BEST WAY TO DO YOUR TAXES
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 3486
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax is ok Well at this point I am frustrated. It has gotten kicked back more than once. Today now for a software issue on your part. It's tedious to correct because I have to keep going over the same steps repeatedly. Says it's a success and before I know it, it's rejected again!!
Date published: 2023-01-25
Rated 5 out of 5 by from Taxes with Turbo Tax Taxes are scary!! They are made far less intimidating when you do your taxes with Turbo Tax. They walk you through every possible scenario and explain everything in simple terms. They also give you pep talks along the way, which is a welcome break from the many questions regarding your tax situation. Plus with Turbo Tax you don't risk making any math mistakes!
Date published: 2023-01-25
Rated 1 out of 5 by from Charges Not happy you are charging me. I paid for turbo tax and still get charges. Stinks!
Date published: 2023-01-25
Rated 5 out of 5 by from easy it's always easy, thankful for such a great service
Date published: 2023-01-25
Rated 4 out of 5 by from 2022 Income Tax Filing The process was easy, intuitive and simple. I had issues with the Carryover Worksheet but got good direction from the software itself.
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome and easy to file This experience was easy and fast. I would recommend Turbo Tax online to family and friends.
Date published: 2023-01-25
Rated 5 out of 5 by from You were great thank you Thank you you were a great help thank you for your time and trouble
Date published: 2023-01-25
Rated 5 out of 5 by from Love TurboTax! Everything is so easy, just simple taps and your money is on the way!!
Date published: 2023-01-25
Rated 5 out of 5 by from TURBO TAX WITH LIVE ASSISTANCE IS AWESOME GREAT AND EASY. I HAD BOTH W-2 AND 1099-NEC AND WITH THE LIVE ASSISTANCE IT WAS A EASY AND MADE ME FEEL CONFIDENT ABOUT MY RETURN! PHILLIP THE GENTLEMAN WHO GUIDED ME THROUGH THE PROCESS WAS GREAT AND PATIENT WITH ME!
Date published: 2023-01-25
Rated 5 out of 5 by from SUPER EASY LOVE IT. MAKES TAXES SO EASY AND STRESS FREE. BEST WAY TO DO YOUR TAXES
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 3486