TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Quick and Easy The questions and prompts are clear. The Free edition was perfect since I have a very simple financial life.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome and simple! I was guided all along the process! The site is well organized and has pop-ups for additional info on perplexing items. Awesome!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Taxes easy to use! This is my second time using Turbo taxes and easy to use if you don't have to many forms to fill up.
Date published: 2021-02-17
Rated 5 out of 5 by from Just answer simple questions The process was simple.I will do this again. Only thing I didn't like was doing the question for their survey
Date published: 2021-02-17
Rated 1 out of 5 by from Fees are getting out of Hand Every year your fees jump up another $40. I think this will be the last year I use turbo tax. Its crazy that my FREE TAX RETURN cost me $150 this year. Yeah, I'll find someone else.
Date published: 2021-02-17
Rated 5 out of 5 by from turbotax is the best solution turbo tax helped prepare my taxes hurray. Ive never had a problem filing
Date published: 2021-02-17
Rated 5 out of 5 by from Repeat customer I will always used Turbotax!!! It's user friendly.
Date published: 2021-02-17
Rated 5 out of 5 by from I'm 17 years old and Turbotax is easy! I'm 17 and first filed my taxes with my mom when I was 16, using TurboTax. This year I filed them by myself! Turbotax makes filing your taxes so much easier than you first think it is.
Date published: 2021-02-17
Rated 3 out of 5 by from Had to Carefully Review and Correct I've used TurboTax every year of my adult life. However, this year I found the software a bit lacking, particular with regards to student loan interest deductions. The explanations did not add clarity, and I found myself looking up the information I needed on the IRS and state websites. Given that I am paying TurboTax to make this clear and easy for me, I found it wanting. I also had to correct the return after TurboTax had prompted me to re-enter my student loan interest during the review process, and subsequently doubled it. The fact that I almost want to select the premium options for audit protection speaks to my lack of confidence in the software.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is awesome Easy to fill out I had no problems at all. I would definitely recommend this program to everyone in need of tax prep.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3426
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and Easy The questions and prompts are clear. The Free edition was perfect since I have a very simple financial life.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome and simple! I was guided all along the process! The site is well organized and has pop-ups for additional info on perplexing items. Awesome!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Taxes easy to use! This is my second time using Turbo taxes and easy to use if you don't have to many forms to fill up.
Date published: 2021-02-17
Rated 5 out of 5 by from Just answer simple questions The process was simple.I will do this again. Only thing I didn't like was doing the question for their survey
Date published: 2021-02-17
Rated 1 out of 5 by from Fees are getting out of Hand Every year your fees jump up another $40. I think this will be the last year I use turbo tax. Its crazy that my FREE TAX RETURN cost me $150 this year. Yeah, I'll find someone else.
Date published: 2021-02-17
Rated 5 out of 5 by from turbotax is the best solution turbo tax helped prepare my taxes hurray. Ive never had a problem filing
Date published: 2021-02-17
Rated 5 out of 5 by from Repeat customer I will always used Turbotax!!! It's user friendly.
Date published: 2021-02-17
Rated 5 out of 5 by from I'm 17 years old and Turbotax is easy! I'm 17 and first filed my taxes with my mom when I was 16, using TurboTax. This year I filed them by myself! Turbotax makes filing your taxes so much easier than you first think it is.
Date published: 2021-02-17
Rated 3 out of 5 by from Had to Carefully Review and Correct I've used TurboTax every year of my adult life. However, this year I found the software a bit lacking, particular with regards to student loan interest deductions. The explanations did not add clarity, and I found myself looking up the information I needed on the IRS and state websites. Given that I am paying TurboTax to make this clear and easy for me, I found it wanting. I also had to correct the return after TurboTax had prompted me to re-enter my student loan interest during the review process, and subsequently doubled it. The fact that I almost want to select the premium options for audit protection speaks to my lack of confidence in the software.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is awesome Easy to fill out I had no problems at all. I would definitely recommend this program to everyone in need of tax prep.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3426