TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
mom9709 from
love it
i have used the software for 20 plus years and never had a problem
Date published: 2023-01-26
Rated 5 out of 5 by
RinaRampage from
Quick and Simple!
I have used turbo tax every year and appreciate the simplicity and efficiency it gives me. They had my w2 before I even received the paper copy which helped expedite my process a lot quicker. 10/10 Recommend.
Date published: 2023-01-26
Rated 5 out of 5 by
Breeze1030 from
Very satisfied
Never been unhappy in the past. Always easy to navigate and they are always there to help.
Date published: 2023-01-26
Rated 1 out of 5 by
_Unsatisfied_User_ from
DECEIVING
If turbo tax offers a free version of it's preparing software, why should the consumer be forced to pay $122 in deluxe fees to simply file medical files that are required in the first place? It may be cheaper than other competitors but at the same time, it's also deceiving for the consumer.
Date published: 2023-01-26
Rated 5 out of 5 by
Keeita7734 from
Turbo Tax is GREAT
I've been using TurboTax for years. They make it easy to file your returns yourself. No extra fees and confusion. I'll always use them.
Date published: 2023-01-26
Rated 5 out of 5 by
Richard N 64 from
Great product, easy to use!
Easy to use, quick to complete. Made a simple oversight that could have made taxes a huge headache, but was able to get an expert to assist in a timely fashion and save me a lot of time! Would recommend!
Date published: 2023-01-26
Rated 5 out of 5 by
drewperrill from
Got me my money!
Spoke to agent and that gentleman was extremely knowledgeable and helpful
Date published: 2023-01-26
Rated 5 out of 5 by
cele15 from
quick and easy to understand
Took 2 hours but all my questions were answered and I was able to file properly for the 5th year in a row
Date published: 2023-01-26
Rated 5 out of 5 by
DR2328 from
FAST AND EASY
I have been a loyal customer of Turbo Tax for over 15 years....Turbo Tax makes filing my taxes fast and easy...
Date published: 2023-01-26
Rated 5 out of 5 by
Cheysav from
Great service
Awesome friendly & helpful. Really appreciate my tax preparers time and patience
All TurboTax® Offerings Reviews - Page 3423
Date published: 2023-01-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mom9709 from
love it
i have used the software for 20 plus years and never had a problem
Date published: 2023-01-26
Rated 5 out of 5 by
RinaRampage from
Quick and Simple!
I have used turbo tax every year and appreciate the simplicity and efficiency it gives me. They had my w2 before I even received the paper copy which helped expedite my process a lot quicker. 10/10 Recommend.
Date published: 2023-01-26
Rated 5 out of 5 by
Breeze1030 from
Very satisfied
Never been unhappy in the past. Always easy to navigate and they are always there to help.
Date published: 2023-01-26
Rated 1 out of 5 by
_Unsatisfied_User_ from
DECEIVING
If turbo tax offers a free version of it's preparing software, why should the consumer be forced to pay $122 in deluxe fees to simply file medical files that are required in the first place? It may be cheaper than other competitors but at the same time, it's also deceiving for the consumer.
Date published: 2023-01-26
Rated 5 out of 5 by
Keeita7734 from
Turbo Tax is GREAT
I've been using TurboTax for years. They make it easy to file your returns yourself. No extra fees and confusion. I'll always use them.
Date published: 2023-01-26
Rated 5 out of 5 by
Richard N 64 from
Great product, easy to use!
Easy to use, quick to complete. Made a simple oversight that could have made taxes a huge headache, but was able to get an expert to assist in a timely fashion and save me a lot of time! Would recommend!
Date published: 2023-01-26
Rated 5 out of 5 by
drewperrill from
Got me my money!
Spoke to agent and that gentleman was extremely knowledgeable and helpful
Date published: 2023-01-26
Rated 5 out of 5 by
cele15 from
quick and easy to understand
Took 2 hours but all my questions were answered and I was able to file properly for the 5th year in a row
Date published: 2023-01-26
Rated 5 out of 5 by
DR2328 from
FAST AND EASY
I have been a loyal customer of Turbo Tax for over 15 years....Turbo Tax makes filing my taxes fast and easy...
Date published: 2023-01-26
Rated 5 out of 5 by
Cheysav from
Great service
Awesome friendly & helpful. Really appreciate my tax preparers time and patience
All TurboTax® Offerings Reviews - Page 3423
Date published: 2023-01-26