TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbo Tax made it simpler than I thought . I was so nervous to complete taxes for the first time myself but turbo tax made it very easy with the prompts explaining each section . What a great experience , now I’m much more confident in completing them for years to come.
Date published: 2023-04-12
Rated 5 out of 5 by from Great! It was a great experience ! I got answers to all my questions !
Date published: 2023-04-12
Rated 5 out of 5 by from easy Quick and easy, easily understanding questions. Took no time to complete..
Date published: 2023-04-12
Rated 5 out of 5 by from Turbotax makes it super easy! I have been going to an accountant for 15 years. I was terrified to do my own taxes. Turbotax gives me the confidence to file because the questions are easy to understand and truly account for everything!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax rocks I have been using Turbo Tax software for years. I find it to be very user friendly.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax Live is Mostly Pretty Excellent! I've been using TurboTax since my 2019 return, and have thrown down for the Live support version for the last 2 years. My experience with live phone and screen-sharing interactions has been EXCELLENT. My experience with chat based assistance was frustrating, but in hindsight I don't think I should have asked that particular question via chat. The issue was that TurboTax had auto-filled an amount for my State and Local Income Tax Refund that was exactly $25 off from the actual value from my 2021 return, which was prepared in TurboTax. How this could be I have no idea. Anyway, it was easy enough to fix, but unsettling. Other than that, I'm pretty happy with it. The Live professionals are great!
Date published: 2023-04-12
Rated 5 out of 5 by from TURBOTAX ONLINE IS EXCELLENT! Easy as pie!!! Used on-line version for the first time!
Date published: 2023-04-12
Rated 5 out of 5 by from Super Easy to Use I'm terrible with filing out my paperwork but Turbotax made this super easy. Everything was super simple to understand.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo tax is very good way I have used turbo tax for years but there are times the questions are confusing!
Date published: 2023-04-12
Rated 5 out of 5 by from Great Service Robert, was very helpful and very professional. As I was entering my bank information he was respectful.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3422
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax made it simpler than I thought . I was so nervous to complete taxes for the first time myself but turbo tax made it very easy with the prompts explaining each section . What a great experience , now I’m much more confident in completing them for years to come.
Date published: 2023-04-12
Rated 5 out of 5 by from Great! It was a great experience ! I got answers to all my questions !
Date published: 2023-04-12
Rated 5 out of 5 by from easy Quick and easy, easily understanding questions. Took no time to complete..
Date published: 2023-04-12
Rated 5 out of 5 by from Turbotax makes it super easy! I have been going to an accountant for 15 years. I was terrified to do my own taxes. Turbotax gives me the confidence to file because the questions are easy to understand and truly account for everything!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax rocks I have been using Turbo Tax software for years. I find it to be very user friendly.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax Live is Mostly Pretty Excellent! I've been using TurboTax since my 2019 return, and have thrown down for the Live support version for the last 2 years. My experience with live phone and screen-sharing interactions has been EXCELLENT. My experience with chat based assistance was frustrating, but in hindsight I don't think I should have asked that particular question via chat. The issue was that TurboTax had auto-filled an amount for my State and Local Income Tax Refund that was exactly $25 off from the actual value from my 2021 return, which was prepared in TurboTax. How this could be I have no idea. Anyway, it was easy enough to fix, but unsettling. Other than that, I'm pretty happy with it. The Live professionals are great!
Date published: 2023-04-12
Rated 5 out of 5 by from TURBOTAX ONLINE IS EXCELLENT! Easy as pie!!! Used on-line version for the first time!
Date published: 2023-04-12
Rated 5 out of 5 by from Super Easy to Use I'm terrible with filing out my paperwork but Turbotax made this super easy. Everything was super simple to understand.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo tax is very good way I have used turbo tax for years but there are times the questions are confusing!
Date published: 2023-04-12
Rated 5 out of 5 by from Great Service Robert, was very helpful and very professional. As I was entering my bank information he was respectful.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3422