TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful Three different experts, all exceptional and very helpful
Date published: 2022-10-14
Rated 1 out of 5 by from 2021 Texas Freeze Disaster Withdrawal Turbo Tax doesn't allow us to include the 2021 Texas Freeze Disaster Withdrawal. Turbo Tax only considers 2020, 2019, 2018, and 2017. Having to print my taxes and alter them to include no penalty 2021 Texas Freeze Disaster Withdrawal. Do not know why the program doesn't include other disaster withdrawals especially one as publicized as the Texas freeze.
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax helps Thanks to turbo tax, filing my taxes are easy every year!
Date published: 2022-10-13
Rated 5 out of 5 by from Great Turbo Tax experience Darlene was ver try helpful and knowledgeable. She explained everything to me. And even included information like where we were in our tax bracket and how it was different from last year. I would love to be able to work with her again next year!
Date published: 2022-10-13
Rated 3 out of 5 by from Looks like I was charged more than I should have b Looks like I was charged more than I should have been. I chose to deduct the TurboTax cost from my tax return and saw it was listed as $79 with a discount, but $113 was taken from my return. Seems like this happens every year, classic, but I'm impatient so not too mad.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax is great for self-employed Turbo Tax gives even more tax info than my accountant ever did!
Date published: 2022-10-13
Rated 5 out of 5 by from Excellent Jaqueline was so supportive, she had so much patience with the challengees but she made sure that every thing was completed
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax is so helpful! The guidance provided by TurboTax is so appreciated and provides a level of comfort that all entries are addressed.
Date published: 2022-10-13
Rated 5 out of 5 by from Great Product Easy to use and filing returns, will use again foe next years returns
Date published: 2022-10-13
Rated 1 out of 5 by from YOU HAVE MADE IT TO COMPLICATED I DON'T PLAN ON EVER USING TURBO TAX AGAIN. IT WAS HORRIBLE TO TRY AND USE I HAVE USED IT FOR AT LEAST 10 YEARS
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 3422
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful Three different experts, all exceptional and very helpful
Date published: 2022-10-14
Rated 1 out of 5 by from 2021 Texas Freeze Disaster Withdrawal Turbo Tax doesn't allow us to include the 2021 Texas Freeze Disaster Withdrawal. Turbo Tax only considers 2020, 2019, 2018, and 2017. Having to print my taxes and alter them to include no penalty 2021 Texas Freeze Disaster Withdrawal. Do not know why the program doesn't include other disaster withdrawals especially one as publicized as the Texas freeze.
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax helps Thanks to turbo tax, filing my taxes are easy every year!
Date published: 2022-10-13
Rated 5 out of 5 by from Great Turbo Tax experience Darlene was ver try helpful and knowledgeable. She explained everything to me. And even included information like where we were in our tax bracket and how it was different from last year. I would love to be able to work with her again next year!
Date published: 2022-10-13
Rated 3 out of 5 by from Looks like I was charged more than I should have b Looks like I was charged more than I should have been. I chose to deduct the TurboTax cost from my tax return and saw it was listed as $79 with a discount, but $113 was taken from my return. Seems like this happens every year, classic, but I'm impatient so not too mad.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax is great for self-employed Turbo Tax gives even more tax info than my accountant ever did!
Date published: 2022-10-13
Rated 5 out of 5 by from Excellent Jaqueline was so supportive, she had so much patience with the challengees but she made sure that every thing was completed
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax is so helpful! The guidance provided by TurboTax is so appreciated and provides a level of comfort that all entries are addressed.
Date published: 2022-10-13
Rated 5 out of 5 by from Great Product Easy to use and filing returns, will use again foe next years returns
Date published: 2022-10-13
Rated 1 out of 5 by from YOU HAVE MADE IT TO COMPLICATED I DON'T PLAN ON EVER USING TURBO TAX AGAIN. IT WAS HORRIBLE TO TRY AND USE I HAVE USED IT FOR AT LEAST 10 YEARS
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 3422