TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great Very helpful and straight forward. Expert assistance was super helpful and explanations were great.
Date published: 2023-01-30
Rated 1 out of 5 by from Too expensive Would not allow me to remove a program that was not used so either I pay extra or find another platform and enter all the info again. Will be using another site. Too expensive for no reason.
Date published: 2023-01-30
Rated 5 out of 5 by from Great system - no worries once filed I order the Plus just to be on the safe side - I've never had to use your experts yet and I've been a customer for 8 years! My favorite aspect of your service is the explanation of each deduction/credit as I file. Really helpful in understanding my refund.
Date published: 2023-01-30
Rated 1 out of 5 by from This software is awful, and also expensive TurboTax is way more expensive than it needs to be and doesn't add any value for normal filers. It's clunky to operate and fails to keep track of some of my information from year to year, which is the only reason I continue to stick with them. I would accept this performance for $20 a year but it cost me $108 to file this year, which is more than it should have cost if an actual human prepared these returns (it took only 20 minutes to complete)
Date published: 2023-01-30
Rated 2 out of 5 by from Easy but not free Ive used turbo tax for all my tax returns and this is my last year. I have standard deductions and yet I had to pay $78. Didn't give me the option to select a free option anymore and you have to pay to pay!!!
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is easy Turbo tax is Good and easy experience and will reuse next year
Date published: 2023-01-30
Rated 5 out of 5 by from ddhelpful very helpful with technical part of filing taxes and reassuring it was done right
Date published: 2023-01-30
Rated 5 out of 5 by from Very User Friendly Turbo Tax takes out the guess work and guides you every step of the way.
Date published: 2023-01-30
Rated 5 out of 5 by from turbo tax is awesome thank you for making it so easy to file and love how they offer a cash advance and helps me get my return right away.
Date published: 2023-01-30
Rated 5 out of 5 by from I’ve used Turbo Tax for the last four years. It’s always fast, easy and accurate. I’ll be using them every year.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3382
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Very helpful and straight forward. Expert assistance was super helpful and explanations were great.
Date published: 2023-01-30
Rated 1 out of 5 by from Too expensive Would not allow me to remove a program that was not used so either I pay extra or find another platform and enter all the info again. Will be using another site. Too expensive for no reason.
Date published: 2023-01-30
Rated 5 out of 5 by from Great system - no worries once filed I order the Plus just to be on the safe side - I've never had to use your experts yet and I've been a customer for 8 years! My favorite aspect of your service is the explanation of each deduction/credit as I file. Really helpful in understanding my refund.
Date published: 2023-01-30
Rated 1 out of 5 by from This software is awful, and also expensive TurboTax is way more expensive than it needs to be and doesn't add any value for normal filers. It's clunky to operate and fails to keep track of some of my information from year to year, which is the only reason I continue to stick with them. I would accept this performance for $20 a year but it cost me $108 to file this year, which is more than it should have cost if an actual human prepared these returns (it took only 20 minutes to complete)
Date published: 2023-01-30
Rated 2 out of 5 by from Easy but not free Ive used turbo tax for all my tax returns and this is my last year. I have standard deductions and yet I had to pay $78. Didn't give me the option to select a free option anymore and you have to pay to pay!!!
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is easy Turbo tax is Good and easy experience and will reuse next year
Date published: 2023-01-30
Rated 5 out of 5 by from ddhelpful very helpful with technical part of filing taxes and reassuring it was done right
Date published: 2023-01-30
Rated 5 out of 5 by from Very User Friendly Turbo Tax takes out the guess work and guides you every step of the way.
Date published: 2023-01-30
Rated 5 out of 5 by from turbo tax is awesome thank you for making it so easy to file and love how they offer a cash advance and helps me get my return right away.
Date published: 2023-01-30
Rated 5 out of 5 by from I’ve used Turbo Tax for the last four years. It’s always fast, easy and accurate. I’ll be using them every year.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3382