TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Bravesmama from
Easy to use
We used an accountant for many years but as their prices increased yearly we decided to start using Turbotax. It is easy to follow and is half the cost to file.
Date published: 2023-01-27
Rated 5 out of 5 by
jurziie from
Awesome expert
I was having a hard time with filing my return yesterday 1-26 and today 1-27 but Janice B. was awesome in helping me solve this problem!! again thank you!
Date published: 2023-01-27
Rated 5 out of 5 by
Treeky from
Use it every year
Just love the process I use TurboTax every year and it is explanations and different options and that’s what I like
Date published: 2023-01-27
Rated 5 out of 5 by
Kurt in Maine from
Turbo Tax Rules
Very easy to use. I like how it reviews and lets you know if needs more or different information. Would definitely recommend this product
Date published: 2023-01-27
Rated 5 out of 5 by
Pamelaready from
Great and easy to use
So easy to use i do it every year i recommend this to everyone
Date published: 2023-01-27
Rated 4 out of 5 by
Asharp7554 from
good
easy to use good website clear questions remember my last year taxes
Date published: 2023-01-27
Rated 5 out of 5 by
TaylorAT from
I love Robin!!
My experience is always helpful and super user friendly. I am tax illiterate and the software is easy to navigate. I am self employed and opted into your live agents. I spoke with Robin who took the time to not only review my stuff, but also sit with me and further explain how to better my next tax year. She was the most helpful human I've ever encountered!
Date published: 2023-01-27
Rated 5 out of 5 by
cowrat from
turbo tax is easy
easy to do your taxes, I have used it for years with no problem
Date published: 2023-01-27
Rated 3 out of 5 by
Hutch1111 from
Turbo Tax is great as long as ...
Was great except NC wasn't ready to accept. It just kept saying 2022 Tax not ready to be accepted after submitting but it didn't say why or specifically which state. Had to have a Turbotax person to call me and spoke for about a half hour. Turbotax consultant, Kaman was awesome though and was very patient and walked me through everything.
Date published: 2023-01-27
Rated 5 out of 5 by
JeremyM1221 from
Turbo Tax easy and simple
Turbo tax tax helped me get my maximum refund and was easy and fast
All TurboTax® Offerings Reviews - Page 3380
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bravesmama from
Easy to use
We used an accountant for many years but as their prices increased yearly we decided to start using Turbotax. It is easy to follow and is half the cost to file.
Date published: 2023-01-27
Rated 5 out of 5 by
jurziie from
Awesome expert
I was having a hard time with filing my return yesterday 1-26 and today 1-27 but Janice B. was awesome in helping me solve this problem!! again thank you!
Date published: 2023-01-27
Rated 5 out of 5 by
Treeky from
Use it every year
Just love the process I use TurboTax every year and it is explanations and different options and that’s what I like
Date published: 2023-01-27
Rated 5 out of 5 by
Kurt in Maine from
Turbo Tax Rules
Very easy to use. I like how it reviews and lets you know if needs more or different information. Would definitely recommend this product
Date published: 2023-01-27
Rated 5 out of 5 by
Pamelaready from
Great and easy to use
So easy to use i do it every year i recommend this to everyone
Date published: 2023-01-27
Rated 4 out of 5 by
Asharp7554 from
good
easy to use good website clear questions remember my last year taxes
Date published: 2023-01-27
Rated 5 out of 5 by
TaylorAT from
I love Robin!!
My experience is always helpful and super user friendly. I am tax illiterate and the software is easy to navigate. I am self employed and opted into your live agents. I spoke with Robin who took the time to not only review my stuff, but also sit with me and further explain how to better my next tax year. She was the most helpful human I've ever encountered!
Date published: 2023-01-27
Rated 5 out of 5 by
cowrat from
turbo tax is easy
easy to do your taxes, I have used it for years with no problem
Date published: 2023-01-27
Rated 3 out of 5 by
Hutch1111 from
Turbo Tax is great as long as ...
Was great except NC wasn't ready to accept. It just kept saying 2022 Tax not ready to be accepted after submitting but it didn't say why or specifically which state. Had to have a Turbotax person to call me and spoke for about a half hour. Turbotax consultant, Kaman was awesome though and was very patient and walked me through everything.
Date published: 2023-01-27
Rated 5 out of 5 by
JeremyM1221 from
Turbo Tax easy and simple
Turbo tax tax helped me get my maximum refund and was easy and fast
All TurboTax® Offerings Reviews - Page 3380
Date published: 2023-01-27