TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to use We used an accountant for many years but as their prices increased yearly we decided to start using Turbotax. It is easy to follow and is half the cost to file.
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome expert I was having a hard time with filing my return yesterday 1-26 and today 1-27 but Janice B. was awesome in helping me solve this problem!! again thank you!
Date published: 2023-01-27
Rated 5 out of 5 by from Use it every year Just love the process I use TurboTax every year and it is explanations and different options and that’s what I like
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax Rules Very easy to use. I like how it reviews and lets you know if needs more or different information. Would definitely recommend this product
Date published: 2023-01-27
Rated 5 out of 5 by from Great and easy to use So easy to use i do it every year i recommend this to everyone
Date published: 2023-01-27
Rated 4 out of 5 by from good easy to use good website clear questions remember my last year taxes
Date published: 2023-01-27
Rated 5 out of 5 by from I love Robin!! My experience is always helpful and super user friendly. I am tax illiterate and the software is easy to navigate. I am self employed and opted into your live agents. I spoke with Robin who took the time to not only review my stuff, but also sit with me and further explain how to better my next tax year. She was the most helpful human I've ever encountered!
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is easy easy to do your taxes, I have used it for years with no problem
Date published: 2023-01-27
Rated 3 out of 5 by from Turbo Tax is great as long as ... Was great except NC wasn't ready to accept. It just kept saying 2022 Tax not ready to be accepted after submitting but it didn't say why or specifically which state. Had to have a Turbotax person to call me and spoke for about a half hour. Turbotax consultant, Kaman was awesome though and was very patient and walked me through everything.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax easy and simple Turbo tax tax helped me get my maximum refund and was easy and fast
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 3380
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use We used an accountant for many years but as their prices increased yearly we decided to start using Turbotax. It is easy to follow and is half the cost to file.
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome expert I was having a hard time with filing my return yesterday 1-26 and today 1-27 but Janice B. was awesome in helping me solve this problem!! again thank you!
Date published: 2023-01-27
Rated 5 out of 5 by from Use it every year Just love the process I use TurboTax every year and it is explanations and different options and that’s what I like
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax Rules Very easy to use. I like how it reviews and lets you know if needs more or different information. Would definitely recommend this product
Date published: 2023-01-27
Rated 5 out of 5 by from Great and easy to use So easy to use i do it every year i recommend this to everyone
Date published: 2023-01-27
Rated 4 out of 5 by from good easy to use good website clear questions remember my last year taxes
Date published: 2023-01-27
Rated 5 out of 5 by from I love Robin!! My experience is always helpful and super user friendly. I am tax illiterate and the software is easy to navigate. I am self employed and opted into your live agents. I spoke with Robin who took the time to not only review my stuff, but also sit with me and further explain how to better my next tax year. She was the most helpful human I've ever encountered!
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is easy easy to do your taxes, I have used it for years with no problem
Date published: 2023-01-27
Rated 3 out of 5 by from Turbo Tax is great as long as ... Was great except NC wasn't ready to accept. It just kept saying 2022 Tax not ready to be accepted after submitting but it didn't say why or specifically which state. Had to have a Turbotax person to call me and spoke for about a half hour. Turbotax consultant, Kaman was awesome though and was very patient and walked me through everything.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax easy and simple Turbo tax tax helped me get my maximum refund and was easy and fast
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 3380