TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Taxes are a pain. Ask for IP pin before completing forms. Make the 2nd half of it easier. Like when something needs fixed. It needs to be easier to fix and complete forms.
Date published: 2023-04-13
Rated 5 out of 5 by from Previous years returns Easy walk through with thorough max refunds made process hassle free.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax 2022 I like the question & answer format for completing returns. Helps me understand the impact of various financial transactions during the year.
Date published: 2023-04-13
Rated 5 out of 5 by from turbo tax xxxxxxxxxxxxxxxxx easy to use. people will like it. you may try it. thanks.
Date published: 2023-04-13
Rated 1 out of 5 by from To many hidden fees There is always a fee that I was unaware of. It is supposedly free but I payed $157. This will be my last year using turbo tax.
Date published: 2023-04-13
Rated 1 out of 5 by from Awful – – assumes you are somehow already a CPA This was really terrible. I should've hired a CPA. It was completely incomprehensible. Unlike the Personal Editions, this somehow assumes you already are a master of business taxes. Avoid.
Date published: 2023-04-13
Rated 5 out of 5 by from Outstanding Easy to navigate and online support personnel are excellent.
Date published: 2023-04-13
Rated 2 out of 5 by from Always Extra Fees Navigating the program is always easy, however there are always extra fees. I purchased Federal and State -- to my surprise I still had to pay to actually file my state taxes. Paying federal taxes also incurs more fees and a lack of clear instructions to work directly with the IRS. I am not sure that this is the best program to do your own taxes if you are not getting a return or run a business.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is the best!! I've been using TurboTax for 6 years now and I always feel so great about doing my taxes with them.
Date published: 2023-04-13
Rated 5 out of 5 by from Excellent, Turbortax gives the forms I need. I was worried about these Limited Partnership stocks I brought. I didn't know what forms to fill & how to fill them. Turbotax made it easy for me. I just needed to fill out K-1. I am so happy that I don't have to procrastinate until the last day to file tax.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3380
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Taxes are a pain. Ask for IP pin before completing forms. Make the 2nd half of it easier. Like when something needs fixed. It needs to be easier to fix and complete forms.
Date published: 2023-04-13
Rated 5 out of 5 by from Previous years returns Easy walk through with thorough max refunds made process hassle free.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax 2022 I like the question & answer format for completing returns. Helps me understand the impact of various financial transactions during the year.
Date published: 2023-04-13
Rated 5 out of 5 by from turbo tax xxxxxxxxxxxxxxxxx easy to use. people will like it. you may try it. thanks.
Date published: 2023-04-13
Rated 1 out of 5 by from To many hidden fees There is always a fee that I was unaware of. It is supposedly free but I payed $157. This will be my last year using turbo tax.
Date published: 2023-04-13
Rated 1 out of 5 by from Awful – – assumes you are somehow already a CPA This was really terrible. I should've hired a CPA. It was completely incomprehensible. Unlike the Personal Editions, this somehow assumes you already are a master of business taxes. Avoid.
Date published: 2023-04-13
Rated 5 out of 5 by from Outstanding Easy to navigate and online support personnel are excellent.
Date published: 2023-04-13
Rated 2 out of 5 by from Always Extra Fees Navigating the program is always easy, however there are always extra fees. I purchased Federal and State -- to my surprise I still had to pay to actually file my state taxes. Paying federal taxes also incurs more fees and a lack of clear instructions to work directly with the IRS. I am not sure that this is the best program to do your own taxes if you are not getting a return or run a business.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is the best!! I've been using TurboTax for 6 years now and I always feel so great about doing my taxes with them.
Date published: 2023-04-13
Rated 5 out of 5 by from Excellent, Turbortax gives the forms I need. I was worried about these Limited Partnership stocks I brought. I didn't know what forms to fill & how to fill them. Turbotax made it easy for me. I just needed to fill out K-1. I am so happy that I don't have to procrastinate until the last day to file tax.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3380