TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy, Fast and Helpful Sylvia called me and walked me through with what I needed to e-FILE, grateful for her guidance and appreciate TURBO TAX even more now than ever!!
Date published: 2021-02-23
Rated 5 out of 5 by from Great service I will use this again very easy to navigate will recommend to all my friends and family
Date published: 2021-02-23
Rated 5 out of 5 by from Great product! This the 10th year using TurboTax. Always good and always easy to use.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Great company, Ive used Turbo Tax for over 15 years and I will continue to use in the future.....
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax is great! It was good it was fun it was easy and it was fast
Date published: 2021-02-23
Rated 2 out of 5 by from Disappointing Even with the assistance of TurboTax customer service I was not able to figure out how to enter a form 1099-misc.
Date published: 2021-02-23
Rated 5 out of 5 by from Great and easy to use This is year two that I have filed by myself and its taken me no more then 20 minutes each time.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great Quick and easy. Done it at home one evening. Would recommend
Date published: 2021-02-23
Rated 2 out of 5 by from I am definitely unsatisfied. First time customer; my Federal and State returns are "Rejected"; It seems I have paid 140.oo for this status as well. I have no reason to furnish in-accurate information and I do not see why my 2019 AGI, which was processed/accepted by the IRS last year is "rejected" this year, when I actually owe taxes. Chat was unsuccessful, the individual actually reached me by phone, (nice customer service) the Customer Service line is a recording, which indicated "I need to enter 0 in the AGI for 2019." THIS is untrue, I cannot follow that directive. Very disappointed and I believe I need a refund from TurboTax.
Date published: 2021-02-23
Rated 5 out of 5 by from easy to use Very easy to use, breaks down the importance of each step, and the live help is just a click away. Also more affordable than a tax service.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 3346
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy, Fast and Helpful Sylvia called me and walked me through with what I needed to e-FILE, grateful for her guidance and appreciate TURBO TAX even more now than ever!!
Date published: 2021-02-23
Rated 5 out of 5 by from Great service I will use this again very easy to navigate will recommend to all my friends and family
Date published: 2021-02-23
Rated 5 out of 5 by from Great product! This the 10th year using TurboTax. Always good and always easy to use.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Great company, Ive used Turbo Tax for over 15 years and I will continue to use in the future.....
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax is great! It was good it was fun it was easy and it was fast
Date published: 2021-02-23
Rated 2 out of 5 by from Disappointing Even with the assistance of TurboTax customer service I was not able to figure out how to enter a form 1099-misc.
Date published: 2021-02-23
Rated 5 out of 5 by from Great and easy to use This is year two that I have filed by myself and its taken me no more then 20 minutes each time.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great Quick and easy. Done it at home one evening. Would recommend
Date published: 2021-02-23
Rated 2 out of 5 by from I am definitely unsatisfied. First time customer; my Federal and State returns are "Rejected"; It seems I have paid 140.oo for this status as well. I have no reason to furnish in-accurate information and I do not see why my 2019 AGI, which was processed/accepted by the IRS last year is "rejected" this year, when I actually owe taxes. Chat was unsuccessful, the individual actually reached me by phone, (nice customer service) the Customer Service line is a recording, which indicated "I need to enter 0 in the AGI for 2019." THIS is untrue, I cannot follow that directive. Very disappointed and I believe I need a refund from TurboTax.
Date published: 2021-02-23
Rated 5 out of 5 by from easy to use Very easy to use, breaks down the importance of each step, and the live help is just a click away. Also more affordable than a tax service.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 3346