TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Love It! Been using Turbo Tax for 8 years and couldn't be more pleased. Always got help when we needed it.
Date published: 2021-02-25
Rated 4 out of 5 by from Glad it was free The only thing I had a problem with is that they made me do a Tennessee Tax when I didn't need to. Also, It didn't give me a chance to download my tax return to send off to the IRS. How do I find it again to download and send it off?
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Success Easy step-by-step instructions to follow which makes the process understandable and informative. I highly recommend Turbo Tax if you have a simple return and easy access to your forms.
Date published: 2021-02-25
Rated 5 out of 5 by from 7yearsandcounting now in my 7th year of using TT, asks all the right questions, just have to keep records through out the year to get ALL the deductions you're entitled to!
Date published: 2021-02-25
Rated 3 out of 5 by from TurboTax is easy to use I use turbotax every year to file my taxes. It's easy and goes step by step!
Date published: 2021-02-25
Rated 4 out of 5 by from One glitch, otherwise perfect I only had one issue and it was with the charitable contribution section. It doesn't elaborate on what is or isn't an "acceptable amount". It was confusing and when researching the issue, it sounds like it's just a software glitch. Other than that, TurboTax is so easy to use and saves me money in the long run.
Date published: 2021-02-25
Rated 4 out of 5 by from Great It was a pleasant experience..simple and made it easy..
Date published: 2021-02-25
Rated 4 out of 5 by from fine product but DON'T LIKE THE FORCED UPGRADES Please don't force upgrades and don't force us to clear when trying to downgrade. wasted lots of time. otherwise the import of forms was nice and easy.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy for Elders Easy step by step process. Everything was closed with Covid but Turbotax made this easy.
Date published: 2021-02-25
Rated 3 out of 5 by from Ehh Not sure why they are taking $120 out of my tax money..
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3334
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love It! Been using Turbo Tax for 8 years and couldn't be more pleased. Always got help when we needed it.
Date published: 2021-02-25
Rated 4 out of 5 by from Glad it was free The only thing I had a problem with is that they made me do a Tennessee Tax when I didn't need to. Also, It didn't give me a chance to download my tax return to send off to the IRS. How do I find it again to download and send it off?
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Success Easy step-by-step instructions to follow which makes the process understandable and informative. I highly recommend Turbo Tax if you have a simple return and easy access to your forms.
Date published: 2021-02-25
Rated 5 out of 5 by from 7yearsandcounting now in my 7th year of using TT, asks all the right questions, just have to keep records through out the year to get ALL the deductions you're entitled to!
Date published: 2021-02-25
Rated 3 out of 5 by from TurboTax is easy to use I use turbotax every year to file my taxes. It's easy and goes step by step!
Date published: 2021-02-25
Rated 4 out of 5 by from One glitch, otherwise perfect I only had one issue and it was with the charitable contribution section. It doesn't elaborate on what is or isn't an "acceptable amount". It was confusing and when researching the issue, it sounds like it's just a software glitch. Other than that, TurboTax is so easy to use and saves me money in the long run.
Date published: 2021-02-25
Rated 4 out of 5 by from Great It was a pleasant experience..simple and made it easy..
Date published: 2021-02-25
Rated 4 out of 5 by from fine product but DON'T LIKE THE FORCED UPGRADES Please don't force upgrades and don't force us to clear when trying to downgrade. wasted lots of time. otherwise the import of forms was nice and easy.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy for Elders Easy step by step process. Everything was closed with Covid but Turbotax made this easy.
Date published: 2021-02-25
Rated 3 out of 5 by from Ehh Not sure why they are taking $120 out of my tax money..
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3334