TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is and always has been the best Turbo Tax is and always has been the best way to file I have always used them and will continue to
Date published: 2021-02-21
Rated 5 out of 5 by from Thanks Easy fast real helpful refund maximum money on your taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is accurate and tries very hard it was good, and I enjoy filing from home. very easy
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome and user friendly! Amazing and user friendly, it works fantastically.
Date published: 2021-02-21
Rated 5 out of 5 by from Once Again It went as smoothly as it has every year. I only regret not filing in time to take advantage of the free offer.
Date published: 2021-02-21
Rated 4 out of 5 by from Still awkward for me to use. I really dislike that when I have filled in a question and I go back to check on another entry, then I come to certain questions and they are blank! I don't like that I have to check constantly and risk a possible wrong answer.
Date published: 2021-02-21
Rated 5 out of 5 by from rocks!!! i love the easy to use format and the warm personalization feeling it gave me like I wasn't just talking toi a cold computer but a warm caring person it totally rocks
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Took The Stress Out ! I am always stressed out when it comes to tax time. Last year, we didn't use Turbo Tax. This year we did and they took all of the stress out! We will be using Turbo Tax from now on! Thanks Mary for all your help!
Date published: 2021-02-21
Rated 5 out of 5 by from Love Turbotax so easy Free turbo tax is easy to use. My friend used plus when she bought a house and it was super easyforhertoo. Plan to keep using this even when it's not free. Also love that it stores information from previous years and I can download those taxes if I ever need to.
Date published: 2021-02-21
Rated 1 out of 5 by from Didn't like that I had to create a new user ID I have be using Turbo tax for year but this year was a horrible experience, I signed in using my user ID from previous year but it kept taking me directly to Turbo Tax free file through the IRS (which I didn't ask, I have always paid to file) then said I didn't qualify because my income was too high. So I was directed back to the IRS website to use a different filing system which I did not want to use. It took me 3 customers rep later to tell me I had to create a new account to het access to the regular Turbo Tax Deluxe. It should give returning customers to option before automatically going to this new Turbo tax free crap!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 3304
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is and always has been the best Turbo Tax is and always has been the best way to file I have always used them and will continue to
Date published: 2021-02-21
Rated 5 out of 5 by from Thanks Easy fast real helpful refund maximum money on your taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is accurate and tries very hard it was good, and I enjoy filing from home. very easy
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome and user friendly! Amazing and user friendly, it works fantastically.
Date published: 2021-02-21
Rated 5 out of 5 by from Once Again It went as smoothly as it has every year. I only regret not filing in time to take advantage of the free offer.
Date published: 2021-02-21
Rated 4 out of 5 by from Still awkward for me to use. I really dislike that when I have filled in a question and I go back to check on another entry, then I come to certain questions and they are blank! I don't like that I have to check constantly and risk a possible wrong answer.
Date published: 2021-02-21
Rated 5 out of 5 by from rocks!!! i love the easy to use format and the warm personalization feeling it gave me like I wasn't just talking toi a cold computer but a warm caring person it totally rocks
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Took The Stress Out ! I am always stressed out when it comes to tax time. Last year, we didn't use Turbo Tax. This year we did and they took all of the stress out! We will be using Turbo Tax from now on! Thanks Mary for all your help!
Date published: 2021-02-21
Rated 5 out of 5 by from Love Turbotax so easy Free turbo tax is easy to use. My friend used plus when she bought a house and it was super easyforhertoo. Plan to keep using this even when it's not free. Also love that it stores information from previous years and I can download those taxes if I ever need to.
Date published: 2021-02-21
Rated 1 out of 5 by from Didn't like that I had to create a new user ID I have be using Turbo tax for year but this year was a horrible experience, I signed in using my user ID from previous year but it kept taking me directly to Turbo Tax free file through the IRS (which I didn't ask, I have always paid to file) then said I didn't qualify because my income was too high. So I was directed back to the IRS website to use a different filing system which I did not want to use. It took me 3 customers rep later to tell me I had to create a new account to het access to the regular Turbo Tax Deluxe. It should give returning customers to option before automatically going to this new Turbo tax free crap!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 3304