TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by Anic16 from Great Very easy to use. Friendly service. All my questions were answered.
Date published: 2023-04-13
Rated 2 out of 5 by OhioDT from Turbo tax had many unending loops this year I started filling out my taxes early. Unlike previous years Turbo tax did not walk me step by step through my income and expenses but instead skipped over whole areas of my taxes to the end saying I was done. But when I asked it to check, it went into endless loops without helping me to figure out what to fix. It was a disappointment compared to other years. In addition, I had to log out one more than one occasion and log back in so that it would take my changes.
Date published: 2023-04-13
Rated 5 out of 5 by Lexy420 from Love turbo tax It’s good and a very god company jdjssnsbbsnsnammm
Date published: 2023-04-13
Rated 5 out of 5 by Mia Mamma from I use U every year can't be happier It was a bit tuff to review new phone always happy with your system
Date published: 2023-04-13
Rated 5 out of 5 by keng t from love it I'm no expert but they do help me a lot with our taxes
Date published: 2023-04-13
Rated 2 out of 5 by Pftbowist2809 from 10x more to file than Return TurboTax raked me over the coals. I like the peace of mind that the taxes are done, but that’s the extent of the good I can report.
Date published: 2023-04-13
Rated 5 out of 5 by AMae25 from Easy to use Turbo tax makes finding definitions and explanations user friendly, removing much of the stress of filing taxes
Date published: 2023-04-13
Rated 3 out of 5 by lovekittens from Some things are not explained simple enough. For the lay person trying to do their own business and personal tax return, some items are not explained in detail enough, especially when you are closing a business on 12/31/2023 and you took, in previous years, Section 179 depreciation. It gets complicated and situations and words are not explained clearly enough. I finally had to go on line for my answers, hoping the websites I read were accurate.
Date published: 2023-04-13
Rated 5 out of 5 by WildBill2023 from Turbo Tax for 2022 I used TurboTax this year, 2023, and it was very easy to follow
Date published: 2023-04-13
Rated 4 out of 5 by Thursdays Karen from So please I pray we got it!! Even though we have used Turbo Tax for the last 7yrs I'm still waiting for the ah ha moment we actually get our return with no mistakes - hasn't happened yet - we can but hope!!
All TurboTax® Offerings Reviews - Page 3301
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Anic16 from Great Very easy to use. Friendly service. All my questions were answered.
Date published: 2023-04-13
Rated 2 out of 5 by OhioDT from Turbo tax had many unending loops this year I started filling out my taxes early. Unlike previous years Turbo tax did not walk me step by step through my income and expenses but instead skipped over whole areas of my taxes to the end saying I was done. But when I asked it to check, it went into endless loops without helping me to figure out what to fix. It was a disappointment compared to other years. In addition, I had to log out one more than one occasion and log back in so that it would take my changes.
Date published: 2023-04-13
Rated 5 out of 5 by Lexy420 from Love turbo tax It’s good and a very god company jdjssnsbbsnsnammm
Date published: 2023-04-13
Rated 5 out of 5 by Mia Mamma from I use U every year can't be happier It was a bit tuff to review new phone always happy with your system
Date published: 2023-04-13
Rated 5 out of 5 by keng t from love it I'm no expert but they do help me a lot with our taxes
Date published: 2023-04-13
Rated 2 out of 5 by Pftbowist2809 from 10x more to file than Return TurboTax raked me over the coals. I like the peace of mind that the taxes are done, but that’s the extent of the good I can report.
Date published: 2023-04-13
Rated 5 out of 5 by AMae25 from Easy to use Turbo tax makes finding definitions and explanations user friendly, removing much of the stress of filing taxes
Date published: 2023-04-13
Rated 3 out of 5 by lovekittens from Some things are not explained simple enough. For the lay person trying to do their own business and personal tax return, some items are not explained in detail enough, especially when you are closing a business on 12/31/2023 and you took, in previous years, Section 179 depreciation. It gets complicated and situations and words are not explained clearly enough. I finally had to go on line for my answers, hoping the websites I read were accurate.
Date published: 2023-04-13
Rated 5 out of 5 by WildBill2023 from Turbo Tax for 2022 I used TurboTax this year, 2023, and it was very easy to follow
Date published: 2023-04-13
Rated 4 out of 5 by Thursdays Karen from So please I pray we got it!! Even though we have used Turbo Tax for the last 7yrs I'm still waiting for the ah ha moment we actually get our return with no mistakes - hasn't happened yet - we can but hope!!
All TurboTax® Offerings Reviews - Page 3301
Date published: 2023-04-13