TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by Charmingaries from Quick And Easy Easy experience but too expensive. Miss the good days when it was truly free
Date published: 2023-06-30
Rated 5 out of 5 by Whit L from Worth the upgrade I've been using Turbo Tax for years but this is the first time I decided to upgrade to get live support and it was great. I love being able to ask all my questions and have someone take their time and not rush through the answers.
Date published: 2023-06-30
Rated 5 out of 5 by CindyA7130 from Use Turbo Tax Every Year. It is so simple!! I have used Turbo Tax for the last 8 years. It is so simple. It walks you through each step and shows you every write off you may be eligible for.
Date published: 2023-06-30
Rated 4 out of 5 by RSR24 from Great service Fast easy to understand, I like how you can go step by step or back if you don’t understand something.
Date published: 2023-06-30
Rated 3 out of 5 by Wildcard89 from TurboTax has too many fees The application is very helpful, but I feel it is too expensive. I remember it being much cheaper once. Don't think I will be using this application again in the future.
Date published: 2023-06-30
Rated 5 out of 5 by Chilli Willi from Turbotax is wonderful The content has gotten even easier to maneuver and understand than a few years ago.
Date published: 2023-06-30
Rated 5 out of 5 by tayi from filing super easy my first time trying , will continue to use
Date published: 2023-06-30
Rated 1 out of 5 by justataxpayer99 from Constant upsells and surprise fees Very frustrating navigating the constant attempts at upsells, only to be met with a "deluxe" upsell at the end of my taxes with no options for downgrading. Then surprised with an extra fee to pay my already unwanted balance with my tax refund. Don't surprise people with fees like this, it should have been clearly explained before selecting the option. Things like this make me want to use a different service that doesn't nickel and dime its own customers.
Date published: 2023-06-30
Rated 5 out of 5 by LEEEJAAY from Turbo Tax is Great! I was able to complete my taxes in no time and will use Turbo tax again.
Date published: 2023-06-30
Rated 5 out of 5 by Late RoZie from I need and LOVE Turbo Tax I have been utilizing Turbo Tax for years. It's user friendly, provide clarity, and utilizes your saved information for future uses. I enjoy having the additional support when needed, as well as "emotional" check-in (emojis) while completing your return. I will continue to recommend Intuit to family and friends.
All TurboTax® Offerings Reviews - Page 328
Date published: 2023-06-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Charmingaries from Quick And Easy Easy experience but too expensive. Miss the good days when it was truly free
Date published: 2023-06-30
Rated 5 out of 5 by Whit L from Worth the upgrade I've been using Turbo Tax for years but this is the first time I decided to upgrade to get live support and it was great. I love being able to ask all my questions and have someone take their time and not rush through the answers.
Date published: 2023-06-30
Rated 5 out of 5 by CindyA7130 from Use Turbo Tax Every Year. It is so simple!! I have used Turbo Tax for the last 8 years. It is so simple. It walks you through each step and shows you every write off you may be eligible for.
Date published: 2023-06-30
Rated 4 out of 5 by RSR24 from Great service Fast easy to understand, I like how you can go step by step or back if you don’t understand something.
Date published: 2023-06-30
Rated 3 out of 5 by Wildcard89 from TurboTax has too many fees The application is very helpful, but I feel it is too expensive. I remember it being much cheaper once. Don't think I will be using this application again in the future.
Date published: 2023-06-30
Rated 5 out of 5 by Chilli Willi from Turbotax is wonderful The content has gotten even easier to maneuver and understand than a few years ago.
Date published: 2023-06-30
Rated 5 out of 5 by tayi from filing super easy my first time trying , will continue to use
Date published: 2023-06-30
Rated 1 out of 5 by justataxpayer99 from Constant upsells and surprise fees Very frustrating navigating the constant attempts at upsells, only to be met with a "deluxe" upsell at the end of my taxes with no options for downgrading. Then surprised with an extra fee to pay my already unwanted balance with my tax refund. Don't surprise people with fees like this, it should have been clearly explained before selecting the option. Things like this make me want to use a different service that doesn't nickel and dime its own customers.
Date published: 2023-06-30
Rated 5 out of 5 by LEEEJAAY from Turbo Tax is Great! I was able to complete my taxes in no time and will use Turbo tax again.
Date published: 2023-06-30
Rated 5 out of 5 by Late RoZie from I need and LOVE Turbo Tax I have been utilizing Turbo Tax for years. It's user friendly, provide clarity, and utilizes your saved information for future uses. I enjoy having the additional support when needed, as well as "emotional" check-in (emojis) while completing your return. I will continue to recommend Intuit to family and friends.
All TurboTax® Offerings Reviews - Page 328
Date published: 2023-06-30