TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy, Simple, Done Great simple and easy-to-understand software. Like it is completely free for federal and state filings.
Date published: 2021-02-27
Rated 5 out of 5 by from easy to do have use it for years. very easy to do, reasonably priced service
Date published: 2021-02-27
Rated 5 out of 5 by from A really good product I like the intuitive format, and that I do not have to do a lot of research.
Date published: 2021-02-27
Rated 5 out of 5 by from VERY EASY SYSTEM IS EASY TO USE AND PAINLESS. GREAT TO USE!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome 2nd Year filing as a young man in the real world. Turbo Tax made it easy for me to file my single status tax filing for 2020. Hoping soon to file as Married filing Jointly Soon. Pre-Covid life is getting better. I love Turbo Tax!!! Thank you so much keep up the good work. Love the Pokemon Lover Boi.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Rocks I love using TurboTax. Self-explanatory and super easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Easy! It is always easy, fast, and accurate to use Turbo Tax.
Date published: 2021-02-27
Rated 5 out of 5 by from VERY EASY TO COMPLETE WE HAVE USED TURBO TAX FOR YEARS WITH NO PROBLEMS WILL BE BACK NEXT YEAR. DIDNT NEED TO USE CUSTOMER SERVICE BUT WAS OFFERED IF NEEDED
Date published: 2021-02-27
Rated 2 out of 5 by from duplicate W2 and stuck in a loop It was TERRIBLE this time. An additional W2 was added... I thought deleting it would be the end of it. Then when in the review section, it was saying I had missing information in the W2 and to verify. So I did. THIS ADDED ANOTHER W2 which doubled my income. What the heck?????? So I got that deleted. Then I ran into the OTHER problem. An infinite, inescapable loop that was the charitible donations. I could not file without "fixing" this. Basically there was some value that I did not enter that I later found in the itemized donations..... so I put that $5 amount in and it worked. But I only knew to do this because some users figured it out. The online message board people were USELESS and kept saying the software had a but and to enter $300 which didn't work for anyone. Yet their solution to people having the problem was just to keep repeating that at them over and over???? WHAT THE HECK??? This is too expensive to be so aggravating!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax NEVER lets me down all is always easy and thorough with Turbo Tax they have never screwed me up but i do remember when they were FREE
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3247
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy, Simple, Done Great simple and easy-to-understand software. Like it is completely free for federal and state filings.
Date published: 2021-02-27
Rated 5 out of 5 by from easy to do have use it for years. very easy to do, reasonably priced service
Date published: 2021-02-27
Rated 5 out of 5 by from A really good product I like the intuitive format, and that I do not have to do a lot of research.
Date published: 2021-02-27
Rated 5 out of 5 by from VERY EASY SYSTEM IS EASY TO USE AND PAINLESS. GREAT TO USE!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome 2nd Year filing as a young man in the real world. Turbo Tax made it easy for me to file my single status tax filing for 2020. Hoping soon to file as Married filing Jointly Soon. Pre-Covid life is getting better. I love Turbo Tax!!! Thank you so much keep up the good work. Love the Pokemon Lover Boi.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Rocks I love using TurboTax. Self-explanatory and super easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Easy! It is always easy, fast, and accurate to use Turbo Tax.
Date published: 2021-02-27
Rated 5 out of 5 by from VERY EASY TO COMPLETE WE HAVE USED TURBO TAX FOR YEARS WITH NO PROBLEMS WILL BE BACK NEXT YEAR. DIDNT NEED TO USE CUSTOMER SERVICE BUT WAS OFFERED IF NEEDED
Date published: 2021-02-27
Rated 2 out of 5 by from duplicate W2 and stuck in a loop It was TERRIBLE this time. An additional W2 was added... I thought deleting it would be the end of it. Then when in the review section, it was saying I had missing information in the W2 and to verify. So I did. THIS ADDED ANOTHER W2 which doubled my income. What the heck?????? So I got that deleted. Then I ran into the OTHER problem. An infinite, inescapable loop that was the charitible donations. I could not file without "fixing" this. Basically there was some value that I did not enter that I later found in the itemized donations..... so I put that $5 amount in and it worked. But I only knew to do this because some users figured it out. The online message board people were USELESS and kept saying the software had a but and to enter $300 which didn't work for anyone. Yet their solution to people having the problem was just to keep repeating that at them over and over???? WHAT THE HECK??? This is too expensive to be so aggravating!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax NEVER lets me down all is always easy and thorough with Turbo Tax they have never screwed me up but i do remember when they were FREE
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3247