TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
lady justus from
TurboTax is very simple
TurboTax was simple enough for me to file. i am a trumatic-brain injury survivor.
Date published: 2021-02-26
Rated 5 out of 5 by
Joel H from
What A Relief
Paying taxes is a requirement for almost every working adult in the U.S. Therefore, it should be a simple, straight forward process. Unfortunately, out tax laws are so complex that most people are unable to complete their taxes without professional help. Turbo Tax takes the pain out of tax preparation for most Amricans.
Date published: 2021-02-26
Rated 5 out of 5 by
JimH1970 from
Awesome easy to use
I've used TurboTax to prepare my taxes for years. Very easy to use.
Date published: 2021-02-26
Rated 5 out of 5 by
deltoro02 from
easy to use
Experts were very helpful and knowledgeable. They were eager to help and made sure we understood before moving on.
Date published: 2021-02-26
Rated 3 out of 5 by
TK96 from
TurboTax is Sufficient
I like how easy TurboTax is to use, however, it's frustrating that I had to pay for the deluxe package when I had only $300 go into an HSA that my company fully funded and that I didn't even contribute to. I don't think I should have had to upgrade just to add that small amount.
Date published: 2021-02-26
Rated 1 out of 5 by
Zwillidev from
You've changed TurboTax
In the words of Harvey Dent "You either die a hero, or you live long enough to see yourself become the villain" and TurboTax I am sorry to say you have become the villain. Filing with you used to be so simple. You had my previous years documents easily and readily available. You made things simple and easy for me. And most of all, I had complete faith in your product. This year everything feels completely different. The company I loved, have given my money to, and have recommend to friends fervently for years has finally fallen. I hope TurboTax as a company does a re evaluation and goes back to their roots. Until then farewell TurboTax.
Date published: 2021-02-26
Rated 5 out of 5 by
Twyli from
TurboTax is a great program
TurboTax is very helpful with all of its hints and information.
Date published: 2021-02-26
Rated 5 out of 5 by
Allira25 from
Awesome
Straight forward. No confusion. 10/10 would recommend
Date published: 2021-02-26
Rated 3 out of 5 by
ederosa from
Not easy to navigate & generally frustrating
I couldn't figure out how to edit the business address and your support links are broken. I ended up finding the topic search about and hour after I noticed the address needed changing and even then it was a few clicks to get to where I needed to go. The experience and constant up-charging are also really annoying. By the end of the return, I could have paid a CPA the same amount of money to handle this for me with a lot less headache. I've used you for years only because I feel like I had to but I feel price gouged every time. That being said I've never had any issue with the IRS or my taxes not getting filed for any reason that I can name.
Date published: 2021-02-26
Rated 5 out of 5 by
Toddromx from
very easy to use
This is my ninth year for using and am still pleased.
All TurboTax® Offerings Reviews - Page 3205
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
lady justus from
TurboTax is very simple
TurboTax was simple enough for me to file. i am a trumatic-brain injury survivor.
Date published: 2021-02-26
Rated 5 out of 5 by
Joel H from
What A Relief
Paying taxes is a requirement for almost every working adult in the U.S. Therefore, it should be a simple, straight forward process. Unfortunately, out tax laws are so complex that most people are unable to complete their taxes without professional help. Turbo Tax takes the pain out of tax preparation for most Amricans.
Date published: 2021-02-26
Rated 5 out of 5 by
JimH1970 from
Awesome easy to use
I've used TurboTax to prepare my taxes for years. Very easy to use.
Date published: 2021-02-26
Rated 5 out of 5 by
deltoro02 from
easy to use
Experts were very helpful and knowledgeable. They were eager to help and made sure we understood before moving on.
Date published: 2021-02-26
Rated 3 out of 5 by
TK96 from
TurboTax is Sufficient
I like how easy TurboTax is to use, however, it's frustrating that I had to pay for the deluxe package when I had only $300 go into an HSA that my company fully funded and that I didn't even contribute to. I don't think I should have had to upgrade just to add that small amount.
Date published: 2021-02-26
Rated 1 out of 5 by
Zwillidev from
You've changed TurboTax
In the words of Harvey Dent "You either die a hero, or you live long enough to see yourself become the villain" and TurboTax I am sorry to say you have become the villain. Filing with you used to be so simple. You had my previous years documents easily and readily available. You made things simple and easy for me. And most of all, I had complete faith in your product. This year everything feels completely different. The company I loved, have given my money to, and have recommend to friends fervently for years has finally fallen. I hope TurboTax as a company does a re evaluation and goes back to their roots. Until then farewell TurboTax.
Date published: 2021-02-26
Rated 5 out of 5 by
Twyli from
TurboTax is a great program
TurboTax is very helpful with all of its hints and information.
Date published: 2021-02-26
Rated 5 out of 5 by
Allira25 from
Awesome
Straight forward. No confusion. 10/10 would recommend
Date published: 2021-02-26
Rated 3 out of 5 by
ederosa from
Not easy to navigate & generally frustrating
I couldn't figure out how to edit the business address and your support links are broken. I ended up finding the topic search about and hour after I noticed the address needed changing and even then it was a few clicks to get to where I needed to go. The experience and constant up-charging are also really annoying. By the end of the return, I could have paid a CPA the same amount of money to handle this for me with a lot less headache. I've used you for years only because I feel like I had to but I feel price gouged every time. That being said I've never had any issue with the IRS or my taxes not getting filed for any reason that I can name.
Date published: 2021-02-26
Rated 5 out of 5 by
Toddromx from
very easy to use
This is my ninth year for using and am still pleased.
All TurboTax® Offerings Reviews - Page 3205
Date published: 2021-02-26