TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is wonderful Profess, Courteous, Friendly andcesar extremely helpful
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax is simple I loved the step by step i have filed thru HR block for over ten years, my first time using turbo tax. Simple
Date published: 2021-02-24
Rated 5 out of 5 by from Great Been using them for years. Have not failed me yet!
Date published: 2021-02-24
Rated 5 out of 5 by from Great FuLL for the experience This well thought out and highly motivational and positive program helped me finish what I started and didn't know how to do taxes. Now, I finished them and also feel confident on coming back to finish my taxes on my own and teach a friend to achieve their dreams and do their business taxable and legal!
Date published: 2021-02-24
Rated 4 out of 5 by from Great Customer Support ( if you can get it live) I ran into a few issues completing several items that needed attention. Luckily for some of those issues I was able to connect with a live person who was perky and willing to help locate what TurboTax got snagged on. Other issues, like e-filing state, I ran into another snag and tho' I purchased it, it doesn't register that it was purchase and so won't e-file.. No live help there, and I'm stuck. Add another 2 hours to this process....
Date published: 2021-02-24
Rated 4 out of 5 by from Convenient The program is super easy to use and with the live help I received I was able to complete my taxes fairly quickly!
Date published: 2021-02-24
Rated 5 out of 5 by from hope it worked Did it myself without having to speak to my mean accountant who charges me $100 when I only have 1 source of income
Date published: 2021-02-24
Rated 5 out of 5 by from Great service with Turbotax It was very easy to file with Turbotax, and done for free! What a relief in these hard times!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax made taxes this year a breeze Phil from turbo tax made doing our taxes a breeze. Especially with major life events this year, he answered all our questions of what would be the best way to file.
Date published: 2021-02-24
Rated 3 out of 5 by from had some difficultites I feel like I got forced into the paid option, it said I had to have based on the info I put in but then there was a looping error in your software on the disallowed wash sale loss it wouldn't let me enter a zero and kept looping so I just deleted the form altogether and then it made me pay $110 for the upgraded version because of the form that I deleted for looping anyways. I would appreciate it if you can reach out to me and explain this and if I didn't really need the upgraded version I humbly ask for a refund
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 3184
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is wonderful Profess, Courteous, Friendly andcesar extremely helpful
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax is simple I loved the step by step i have filed thru HR block for over ten years, my first time using turbo tax. Simple
Date published: 2021-02-24
Rated 5 out of 5 by from Great Been using them for years. Have not failed me yet!
Date published: 2021-02-24
Rated 5 out of 5 by from Great FuLL for the experience This well thought out and highly motivational and positive program helped me finish what I started and didn't know how to do taxes. Now, I finished them and also feel confident on coming back to finish my taxes on my own and teach a friend to achieve their dreams and do their business taxable and legal!
Date published: 2021-02-24
Rated 4 out of 5 by from Great Customer Support ( if you can get it live) I ran into a few issues completing several items that needed attention. Luckily for some of those issues I was able to connect with a live person who was perky and willing to help locate what TurboTax got snagged on. Other issues, like e-filing state, I ran into another snag and tho' I purchased it, it doesn't register that it was purchase and so won't e-file.. No live help there, and I'm stuck. Add another 2 hours to this process....
Date published: 2021-02-24
Rated 4 out of 5 by from Convenient The program is super easy to use and with the live help I received I was able to complete my taxes fairly quickly!
Date published: 2021-02-24
Rated 5 out of 5 by from hope it worked Did it myself without having to speak to my mean accountant who charges me $100 when I only have 1 source of income
Date published: 2021-02-24
Rated 5 out of 5 by from Great service with Turbotax It was very easy to file with Turbotax, and done for free! What a relief in these hard times!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax made taxes this year a breeze Phil from turbo tax made doing our taxes a breeze. Especially with major life events this year, he answered all our questions of what would be the best way to file.
Date published: 2021-02-24
Rated 3 out of 5 by from had some difficultites I feel like I got forced into the paid option, it said I had to have based on the info I put in but then there was a looping error in your software on the disallowed wash sale loss it wouldn't let me enter a zero and kept looping so I just deleted the form altogether and then it made me pay $110 for the upgraded version because of the form that I deleted for looping anyways. I would appreciate it if you can reach out to me and explain this and if I didn't really need the upgraded version I humbly ask for a refund
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 3184