TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
Al 7091 from
Advantages and disadvantages
I like that the calculations are made easy. However, on Schedule E, line 18 depreciation, without current year depreciation, it would not allow me to list the MACRS deductions for assets placed in service before 2020. I had to list it as "other". I also was unaware whether the Social Security taxable amount was being adjusted for the California state taxes until the forms were finished. I would like the option of being able to see the worksheets and forms as they are being filled out.
Date published: 2021-02-25
Rated 4 out of 5 by
Lexy171717 from
I'm a fan!
TurboTax is super helpful and I feel safe knowing that I'm filing my taxes through this system. It is a little pricier and I wish some of the things came with the free options, but I do think it was worth it.
Date published: 2021-02-25
Rated 5 out of 5 by
WIMomma from
simple and easy
questions answered within the app no other customer service was needed.
Date published: 2021-02-25
Rated 5 out of 5 by
KoBo 69 from
Easy to use. Questions are answered quickly.
1st time using Turbo Tax. Was not sure if I was going to be able to do this, but it worked out well and it was not as complicated as i expected. Saved myself about $40 doing it thru Turbo Tax online.
Date published: 2021-02-25
Rated 5 out of 5 by
AJA22 from
TurboTax is great!
Using TurboTax is easier than ever. I appreciate the simplicity and the availability of the extra explanation if needed.
Date published: 2021-02-25
Rated 5 out of 5 by
djmess9 from
SUPER EASY TO USE!
Made tax investments easy to file along with everything else
Date published: 2021-02-25
Rated 5 out of 5 by
mglongstreth from
great support
something got wrong and I had great support , very helpful
Date published: 2021-02-25
Rated 5 out of 5 by
null from
TURBO TAX IS THE BEST
I have never ever done my taxes on my own , this is my 1st time and it was AMAZING they were so helpful.. I will tell me friends.. But think everyone knows about them... THANK YOU
Date published: 2021-02-25
Rated 5 out of 5 by
Yankeesforever from
Awesome
Smooth and efficient work and easy to use. I enjoyed my experience.
Date published: 2021-02-25
Rated 5 out of 5 by
Kory13 from
TurboTax was super easy
The TurboTax people were really nice and helpful and it was really easy to do my taxes for the first time.
All TurboTax® Offerings Reviews - Page 3104
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
Al 7091 from
Advantages and disadvantages
I like that the calculations are made easy. However, on Schedule E, line 18 depreciation, without current year depreciation, it would not allow me to list the MACRS deductions for assets placed in service before 2020. I had to list it as "other". I also was unaware whether the Social Security taxable amount was being adjusted for the California state taxes until the forms were finished. I would like the option of being able to see the worksheets and forms as they are being filled out.
Date published: 2021-02-25
Rated 4 out of 5 by
Lexy171717 from
I'm a fan!
TurboTax is super helpful and I feel safe knowing that I'm filing my taxes through this system. It is a little pricier and I wish some of the things came with the free options, but I do think it was worth it.
Date published: 2021-02-25
Rated 5 out of 5 by
WIMomma from
simple and easy
questions answered within the app no other customer service was needed.
Date published: 2021-02-25
Rated 5 out of 5 by
KoBo 69 from
Easy to use. Questions are answered quickly.
1st time using Turbo Tax. Was not sure if I was going to be able to do this, but it worked out well and it was not as complicated as i expected. Saved myself about $40 doing it thru Turbo Tax online.
Date published: 2021-02-25
Rated 5 out of 5 by
AJA22 from
TurboTax is great!
Using TurboTax is easier than ever. I appreciate the simplicity and the availability of the extra explanation if needed.
Date published: 2021-02-25
Rated 5 out of 5 by
djmess9 from
SUPER EASY TO USE!
Made tax investments easy to file along with everything else
Date published: 2021-02-25
Rated 5 out of 5 by
mglongstreth from
great support
something got wrong and I had great support , very helpful
Date published: 2021-02-25
Rated 5 out of 5 by
null from
TURBO TAX IS THE BEST
I have never ever done my taxes on my own , this is my 1st time and it was AMAZING they were so helpful.. I will tell me friends.. But think everyone knows about them... THANK YOU
Date published: 2021-02-25
Rated 5 out of 5 by
Yankeesforever from
Awesome
Smooth and efficient work and easy to use. I enjoyed my experience.
Date published: 2021-02-25
Rated 5 out of 5 by
Kory13 from
TurboTax was super easy
The TurboTax people were really nice and helpful and it was really easy to do my taxes for the first time.
All TurboTax® Offerings Reviews - Page 3104
Date published: 2021-02-25