TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from EASY!!!!! I THINK I'VE FILLED 5 TIMES WITH TUBOTAX & EVERY YEAR IT'S GOTTEN BETTER. I AM JUST SO PLEADED!
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is very helpful The whole process was very streamlined and user-friendly
Date published: 2023-01-30
Rated 4 out of 5 by from carroll It was quick and efficient. I enjoy being able to use info from previous years
Date published: 2023-01-30
Rated 1 out of 5 by from Turbo Tax failed me After numerous efile rejections I was sent an email from you to fix my return. Nothing in “fix my return”, fixed my return! After numerous calls, waiting, talking to people that kept ferrying me to the IRS was no help because talking to them is impossible. And all online help was useless for my issue.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is awesome Very easy very prompt got me back every penny great!
Date published: 2023-01-30
Rated 5 out of 5 by from Excellent Revewer I was having trouble with the app and spoke to a very professional tax expert She helped me with having to file in 2 states! I appreciate her kindness; patience and expertise.
Date published: 2023-01-30
Rated 5 out of 5 by from TURBOTAX SIMPLY STRAIGHT TAXES TURBOTAX SIMPLIFIES TAXES. WILL USE IT FOR YEARS TO COME. SEE YOU NEXT YEAR!!!
Date published: 2023-01-30
Rated 5 out of 5 by from Love y'all Thanks so much for all y'all does cause I'm struggling
Date published: 2023-01-30
Rated 1 out of 5 by from Can't e-file after paying on credit card Yet again, another year where the credit card payment creates a loop whereby I can't submit my return electronically. My credit card was charged, but Turbotax program goes into a constant loop not allowing me to efile. Now I'm on hold for +30 minutes trying to fix!!!
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome experience. Easy and fast. I have used Turbo Tax for many years and will continue to do so.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3103
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY!!!!! I THINK I'VE FILLED 5 TIMES WITH TUBOTAX & EVERY YEAR IT'S GOTTEN BETTER. I AM JUST SO PLEADED!
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is very helpful The whole process was very streamlined and user-friendly
Date published: 2023-01-30
Rated 4 out of 5 by from carroll It was quick and efficient. I enjoy being able to use info from previous years
Date published: 2023-01-30
Rated 1 out of 5 by from Turbo Tax failed me After numerous efile rejections I was sent an email from you to fix my return. Nothing in “fix my return”, fixed my return! After numerous calls, waiting, talking to people that kept ferrying me to the IRS was no help because talking to them is impossible. And all online help was useless for my issue.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is awesome Very easy very prompt got me back every penny great!
Date published: 2023-01-30
Rated 5 out of 5 by from Excellent Revewer I was having trouble with the app and spoke to a very professional tax expert She helped me with having to file in 2 states! I appreciate her kindness; patience and expertise.
Date published: 2023-01-30
Rated 5 out of 5 by from TURBOTAX SIMPLY STRAIGHT TAXES TURBOTAX SIMPLIFIES TAXES. WILL USE IT FOR YEARS TO COME. SEE YOU NEXT YEAR!!!
Date published: 2023-01-30
Rated 5 out of 5 by from Love y'all Thanks so much for all y'all does cause I'm struggling
Date published: 2023-01-30
Rated 1 out of 5 by from Can't e-file after paying on credit card Yet again, another year where the credit card payment creates a loop whereby I can't submit my return electronically. My credit card was charged, but Turbotax program goes into a constant loop not allowing me to efile. Now I'm on hold for +30 minutes trying to fix!!!
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome experience. Easy and fast. I have used Turbo Tax for many years and will continue to do so.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3103