TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
subshooter86 from
Deduction or not?
I completed filing my taxes but Turbotax said I had student loan interest and I needed to upgrade to Deluxe in order to get my return completed, I was unable to find any interest. So I upgraded, $40. I was then informed the fee for upgrading would be deducted. I once again completed filing and, guess what, no interest was found and the upgrade fee was not deducted. I was then charged $80 instead of $40 for upgrading to the Deluxe version. DO NOT UPGRADE TO DELUXE!!!
Date published: 2021-02-24
Rated 5 out of 5 by
qwdsdsdfdgf from
Easy to use
Easy to use. Pretty quick and straightforward. Fees are getting higher it seems each year
Date published: 2021-02-24
Rated 5 out of 5 by
JCy2k from
TurboTax is simple and easy to use! Amazing!
I didn’t use a live expert, but it’s nice to know if I run into any issues I have someone to assist me and make the process easier.
Date published: 2021-02-24
Rated 5 out of 5 by
RetiredRich2020 from
Very Simple and Help is right there for Questions!
I retired this year and had retirement income plus partial year pay income. I had questions and was able to do an online chat within 5 minutes and received answers. I had a more complex question about state tax deductions and the expert called me in 5 minutes and explained the whole system to me!
Date published: 2021-02-24
Rated 5 out of 5 by
Lydibug246 from
Very Easy to Use
Very easy step by step instructions. Even if you have never used it before, it is simple to follow.
Date published: 2021-02-24
Rated 5 out of 5 by
Don 123 from
Great Product!
I've used Turbo Tax for a number of years and find it easy to use and really like it. I will continue to use the product.
Date published: 2021-02-24
Rated 5 out of 5 by
Gissell from
Turbo Tax is very proactive, Excellent stuff!!
I had used Turbo Tax because it is excellent. The Turbo Tax-staff are professional!
Date published: 2021-02-24
Rated 5 out of 5 by
Tm87 from
Fast n easy
Fast and easy nice ans easy love it very nice friendly
Date published: 2021-02-24
Rated 5 out of 5 by
Chilibowl25 from
Easy Breezy
Very simple. It took me less than 1 hour to complete everything and transmit!
Date published: 2021-02-24
Rated 5 out of 5 by
Pianoman78 from
Easy to use!!
I was well pleased with the ease of use of this website, and I'll be using it again in the years to come!!!
All TurboTax® Offerings Reviews - Page 3082
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
subshooter86 from
Deduction or not?
I completed filing my taxes but Turbotax said I had student loan interest and I needed to upgrade to Deluxe in order to get my return completed, I was unable to find any interest. So I upgraded, $40. I was then informed the fee for upgrading would be deducted. I once again completed filing and, guess what, no interest was found and the upgrade fee was not deducted. I was then charged $80 instead of $40 for upgrading to the Deluxe version. DO NOT UPGRADE TO DELUXE!!!
Date published: 2021-02-24
Rated 5 out of 5 by
qwdsdsdfdgf from
Easy to use
Easy to use. Pretty quick and straightforward. Fees are getting higher it seems each year
Date published: 2021-02-24
Rated 5 out of 5 by
JCy2k from
TurboTax is simple and easy to use! Amazing!
I didn’t use a live expert, but it’s nice to know if I run into any issues I have someone to assist me and make the process easier.
Date published: 2021-02-24
Rated 5 out of 5 by
RetiredRich2020 from
Very Simple and Help is right there for Questions!
I retired this year and had retirement income plus partial year pay income. I had questions and was able to do an online chat within 5 minutes and received answers. I had a more complex question about state tax deductions and the expert called me in 5 minutes and explained the whole system to me!
Date published: 2021-02-24
Rated 5 out of 5 by
Lydibug246 from
Very Easy to Use
Very easy step by step instructions. Even if you have never used it before, it is simple to follow.
Date published: 2021-02-24
Rated 5 out of 5 by
Don 123 from
Great Product!
I've used Turbo Tax for a number of years and find it easy to use and really like it. I will continue to use the product.
Date published: 2021-02-24
Rated 5 out of 5 by
Gissell from
Turbo Tax is very proactive, Excellent stuff!!
I had used Turbo Tax because it is excellent. The Turbo Tax-staff are professional!
Date published: 2021-02-24
Rated 5 out of 5 by
Tm87 from
Fast n easy
Fast and easy nice ans easy love it very nice friendly
Date published: 2021-02-24
Rated 5 out of 5 by
Chilibowl25 from
Easy Breezy
Very simple. It took me less than 1 hour to complete everything and transmit!
Date published: 2021-02-24
Rated 5 out of 5 by
Pianoman78 from
Easy to use!!
I was well pleased with the ease of use of this website, and I'll be using it again in the years to come!!!
All TurboTax® Offerings Reviews - Page 3082
Date published: 2021-02-24