TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax helps relieve the stress of doing taxes I like the way Turbo Tax keeps things moving along. Before you know it, your taxes are finished.
Date published: 2021-02-19
Rated 5 out of 5 by from Super turbo tax Great experience with this application even if my file is no accepted by the state and federal
Date published: 2021-02-19
Rated 5 out of 5 by from best of the best quick and easy really happy wit their service thank you
Date published: 2021-02-19
Rated 5 out of 5 by from happy camper very user friendly step by step guidance and time saving
Date published: 2021-02-19
Rated 2 out of 5 by from Declining value and ease of use. Several years ago I switched to turbotax from H&R block because of better transparency in pricing, and better services for handling trading data. However, turbotax has become progressively harder to use since that time. State returns this year had numerous fields to be filled in, with no explanations or instructions given. Problematic data imports were not flagged to be reviewed, and the entire process was filled with regular interruptions attempting to sell more products rather than simply being up-front with options at the beginning.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome Simple. Walked me right thru everything. Was done in less than an hour. Quickest tax return ever.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome Fast and simple, friendly helpful and good service.
Date published: 2021-02-19
Rated 4 out of 5 by from It is good and helpful It is helpful but still there are some repetitive things and got caught into a cycle during my state tax regarding my vehicle usage which I took out from my Federal tax yet it re-appeared. It was annoying I almost gave up but went through the hassle and re-entered the info.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is LIFE!!! My representative was Monica, she was amazing. Patient and definitely willing to get to the true issue of my file. I appreciate her kindness and patience as the system was not easily cooperating on both sides. The issue was resolved timely and I have no doubt that I will be using TurboTax again.
Date published: 2021-02-19
Rated 1 out of 5 by from Buggy software I did my return but 3 weeks later I learned my return was rejected by the state
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3070
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax helps relieve the stress of doing taxes I like the way Turbo Tax keeps things moving along. Before you know it, your taxes are finished.
Date published: 2021-02-19
Rated 5 out of 5 by from Super turbo tax Great experience with this application even if my file is no accepted by the state and federal
Date published: 2021-02-19
Rated 5 out of 5 by from best of the best quick and easy really happy wit their service thank you
Date published: 2021-02-19
Rated 5 out of 5 by from happy camper very user friendly step by step guidance and time saving
Date published: 2021-02-19
Rated 2 out of 5 by from Declining value and ease of use. Several years ago I switched to turbotax from H&R block because of better transparency in pricing, and better services for handling trading data. However, turbotax has become progressively harder to use since that time. State returns this year had numerous fields to be filled in, with no explanations or instructions given. Problematic data imports were not flagged to be reviewed, and the entire process was filled with regular interruptions attempting to sell more products rather than simply being up-front with options at the beginning.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome Simple. Walked me right thru everything. Was done in less than an hour. Quickest tax return ever.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome Fast and simple, friendly helpful and good service.
Date published: 2021-02-19
Rated 4 out of 5 by from It is good and helpful It is helpful but still there are some repetitive things and got caught into a cycle during my state tax regarding my vehicle usage which I took out from my Federal tax yet it re-appeared. It was annoying I almost gave up but went through the hassle and re-entered the info.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is LIFE!!! My representative was Monica, she was amazing. Patient and definitely willing to get to the true issue of my file. I appreciate her kindness and patience as the system was not easily cooperating on both sides. The issue was resolved timely and I have no doubt that I will be using TurboTax again.
Date published: 2021-02-19
Rated 1 out of 5 by from Buggy software I did my return but 3 weeks later I learned my return was rejected by the state
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3070