TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from THANK YOU! My advisor was TERRIFIC! I will use Turbo tax again
Date published: 2023-01-30
Rated 5 out of 5 by from 6 years Ill never use any other tax prep service other than turbotax. Fast easy and convenient
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is so helpful! I had a lot of issues but the expert really helped.
Date published: 2023-01-30
Rated 4 out of 5 by from Good Tax Software, Clarify one Thing Please Good customer service. Had to call in about an issue. Overall, very good process for filing taxes - I've used TurboTax for many years. One problem is that my wife and I went back to filing Married Filing Jointly for the first time in quite awhile because I had previously been paying on student loans and we had been filing Married Filing Separate. I received a message this year about my Modified Adjusted Gross Income that was very confusing. It listed our combined MAGI as my personal MAGI. In other words, it described our combined income as "Mark's" MAGI. Even if this is in line with the way the IRS wants it, it is very confusing. Some kind of explanation needs to go along with it that explains this is the combined income of both my wife and me, not just me. I thought because of the confusing language that TurboTax was attributing all our income to me, which would be wrong and it would also affect how I can contribute to my IRA. This was part of a message that was informing me that because I have a retirement plan at work, I make too much money to get any kind of refund on my taxes for contributing to a traditional IRA.
Date published: 2023-01-30
Rated 5 out of 5 by from Easiest way to file! This is my 9th year filing through Turbo Tax. Took a total of 15 minutes.........just TOO easy!!
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Makes It Easy Easy with information available at your finger tips.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to work with. This is a really nice soft ware,help you and explain everything on details..
Date published: 2023-01-30
Rated 5 out of 5 by from First time filer My dad sat next to me and did nothing. Easy peasy!
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome Awesome review for turbo tax. Very easy and functional system
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Rocks! The Live Assistant's help is a godsend. Always gets me through the process from start to finish. I've used them for a few years and forsee using this service for years to come.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3053
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from THANK YOU! My advisor was TERRIFIC! I will use Turbo tax again
Date published: 2023-01-30
Rated 5 out of 5 by from 6 years Ill never use any other tax prep service other than turbotax. Fast easy and convenient
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is so helpful! I had a lot of issues but the expert really helped.
Date published: 2023-01-30
Rated 4 out of 5 by from Good Tax Software, Clarify one Thing Please Good customer service. Had to call in about an issue. Overall, very good process for filing taxes - I've used TurboTax for many years. One problem is that my wife and I went back to filing Married Filing Jointly for the first time in quite awhile because I had previously been paying on student loans and we had been filing Married Filing Separate. I received a message this year about my Modified Adjusted Gross Income that was very confusing. It listed our combined MAGI as my personal MAGI. In other words, it described our combined income as "Mark's" MAGI. Even if this is in line with the way the IRS wants it, it is very confusing. Some kind of explanation needs to go along with it that explains this is the combined income of both my wife and me, not just me. I thought because of the confusing language that TurboTax was attributing all our income to me, which would be wrong and it would also affect how I can contribute to my IRA. This was part of a message that was informing me that because I have a retirement plan at work, I make too much money to get any kind of refund on my taxes for contributing to a traditional IRA.
Date published: 2023-01-30
Rated 5 out of 5 by from Easiest way to file! This is my 9th year filing through Turbo Tax. Took a total of 15 minutes.........just TOO easy!!
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Makes It Easy Easy with information available at your finger tips.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to work with. This is a really nice soft ware,help you and explain everything on details..
Date published: 2023-01-30
Rated 5 out of 5 by from First time filer My dad sat next to me and did nothing. Easy peasy!
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome Awesome review for turbo tax. Very easy and functional system
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Rocks! The Live Assistant's help is a godsend. Always gets me through the process from start to finish. I've used them for a few years and forsee using this service for years to come.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3053