TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy to use Very easy to use, walks you through all steps and gives great explanations of why forms or numbers are used and changed. I haven't had a problem so far and been using for over 3 years!
Date published: 2023-04-14
Rated 3 out of 5 by from This year was not as easy as the last few years. The system has changed and is more confusing. The state return had some hickups that had to be reviewed by a specialist. It took a lot more time
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is fantastic ! TurboTax helps every step of filing and checks and double checks along the way !
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Wonderful! My tech support rep was very helpful, patient and knowledgeable. She made it easy for me to navigate through the issues I was having.
Date published: 2023-04-14
Rated 1 out of 5 by from Junk Never use it again! Hard to use. It costs to much for it does.
Date published: 2023-04-14
Rated 5 out of 5 by from Love it. Only a couple nervewracking things Made so easy, I even find it fun. Suggestions: with a Death Annuity I was the beneficiary of for 5 years, thanks to my Aunt, the questions TT asked me are not knowable. I guessed one, and I skipped the rest, and it seemed fine. These were 1) RMD required? and Date Annuity opened and others. As the beneficiary, I'd had no knowledge of the second set of Qs. Secondly,TT would save us-light-spenders much time if, re Medical exp. and Donations, they informed us (if it's possible) "Don't bother if amount is under $______". This is because I tried it both ways (with and without these deductions), and with the Standard Deduction, the outcome was the same.
Date published: 2023-04-14
Rated 5 out of 5 by from love it I have used turbo tax for 8 years now. I can't imagine having to do taxes with out Turbo Tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Turbo Tax Turbo Tax is great and Awesome! It guides me to file tax step by step. Like to keep using it.
Date published: 2023-04-14
Rated 5 out of 5 by from Better every year, customer since 1995 with flopie Online help very useful. I found most questions answered this way. The oil trust income was somewhat diffacult to find where it should go, but found a place that TT liked.
Date published: 2023-04-14
Rated 1 out of 5 by from the worst Terrible process, gets worse and also more expensive every year
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3041
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Very easy to use, walks you through all steps and gives great explanations of why forms or numbers are used and changed. I haven't had a problem so far and been using for over 3 years!
Date published: 2023-04-14
Rated 3 out of 5 by from This year was not as easy as the last few years. The system has changed and is more confusing. The state return had some hickups that had to be reviewed by a specialist. It took a lot more time
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is fantastic ! TurboTax helps every step of filing and checks and double checks along the way !
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Wonderful! My tech support rep was very helpful, patient and knowledgeable. She made it easy for me to navigate through the issues I was having.
Date published: 2023-04-14
Rated 1 out of 5 by from Junk Never use it again! Hard to use. It costs to much for it does.
Date published: 2023-04-14
Rated 5 out of 5 by from Love it. Only a couple nervewracking things Made so easy, I even find it fun. Suggestions: with a Death Annuity I was the beneficiary of for 5 years, thanks to my Aunt, the questions TT asked me are not knowable. I guessed one, and I skipped the rest, and it seemed fine. These were 1) RMD required? and Date Annuity opened and others. As the beneficiary, I'd had no knowledge of the second set of Qs. Secondly,TT would save us-light-spenders much time if, re Medical exp. and Donations, they informed us (if it's possible) "Don't bother if amount is under $______". This is because I tried it both ways (with and without these deductions), and with the Standard Deduction, the outcome was the same.
Date published: 2023-04-14
Rated 5 out of 5 by from love it I have used turbo tax for 8 years now. I can't imagine having to do taxes with out Turbo Tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Turbo Tax Turbo Tax is great and Awesome! It guides me to file tax step by step. Like to keep using it.
Date published: 2023-04-14
Rated 5 out of 5 by from Better every year, customer since 1995 with flopie Online help very useful. I found most questions answered this way. The oil trust income was somewhat diffacult to find where it should go, but found a place that TT liked.
Date published: 2023-04-14
Rated 1 out of 5 by from the worst Terrible process, gets worse and also more expensive every year
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3041