TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Reliable as usual - but RSU take more time Been TurboTax user almost all my life. It's very straightforward to use for the most part. The only problem I have (multiple years) is that I can't import stock grant exercise(1099-B) directly. Charles Schwab team told me TurboTax disallows them and I have to type each transaction by hand. This year it's particularly painful as I have fractional shares to type up for each grant and each fraction shares have a long 10+ questions to answer. Also TurboTax cannot deal with shares with more than 2 digits after the decimal. Example sale of 0.663 share will get truncated to 0.66 share but that does not match my return values. Overall this year was worse in term of RSU handling even though I have premier version.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy It was quick easy and I needed a bit of help and the agent was super nice.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is Very Helpful TurboTax made the stress of submitting taxes very easy
Date published: 2021-02-28
Rated 5 out of 5 by from Super easy Just love how easy it is. I love how everything is already set up.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast, Efficient, Easy I use TurboTax every year for both personal and business. I find it to be the best, fastest and easiest to use.
Date published: 2021-02-28
Rated 4 out of 5 by from Great minus the Transmission Issues I love the easy process, I can line everything out and it's ready to go. My only complaint is it took a solid month of checking regularly to transmit my taxes. I would have had this process done awhile ago, but it kept telling me it couldn't transmit. Aside from that, it made doing my first year of small business taxes very easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Love how easy it is Quick and easy. Explains everything that I had additional questions to.
Date published: 2021-02-28
Rated 5 out of 5 by from Using for years, and now my husband's on board! I have been using TT for years, and I got married in 2020. My husband had done his filing by paper/mail in via USPS all his life. Now he is hooked on TT. He said, "That was fast. And doing it by paper would have not gotten us the same return. We are getting more with TT". IT'S JUST TOO EASY TO NOT USE IT!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is easy Its easy enough for me to use. I know we have to pay to do our own taxes, but we are learning at the same time.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Turbo Tax Very Helpful will use again. Easy questions to answe
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 3035
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Reliable as usual - but RSU take more time Been TurboTax user almost all my life. It's very straightforward to use for the most part. The only problem I have (multiple years) is that I can't import stock grant exercise(1099-B) directly. Charles Schwab team told me TurboTax disallows them and I have to type each transaction by hand. This year it's particularly painful as I have fractional shares to type up for each grant and each fraction shares have a long 10+ questions to answer. Also TurboTax cannot deal with shares with more than 2 digits after the decimal. Example sale of 0.663 share will get truncated to 0.66 share but that does not match my return values. Overall this year was worse in term of RSU handling even though I have premier version.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy It was quick easy and I needed a bit of help and the agent was super nice.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is Very Helpful TurboTax made the stress of submitting taxes very easy
Date published: 2021-02-28
Rated 5 out of 5 by from Super easy Just love how easy it is. I love how everything is already set up.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast, Efficient, Easy I use TurboTax every year for both personal and business. I find it to be the best, fastest and easiest to use.
Date published: 2021-02-28
Rated 4 out of 5 by from Great minus the Transmission Issues I love the easy process, I can line everything out and it's ready to go. My only complaint is it took a solid month of checking regularly to transmit my taxes. I would have had this process done awhile ago, but it kept telling me it couldn't transmit. Aside from that, it made doing my first year of small business taxes very easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Love how easy it is Quick and easy. Explains everything that I had additional questions to.
Date published: 2021-02-28
Rated 5 out of 5 by from Using for years, and now my husband's on board! I have been using TT for years, and I got married in 2020. My husband had done his filing by paper/mail in via USPS all his life. Now he is hooked on TT. He said, "That was fast. And doing it by paper would have not gotten us the same return. We are getting more with TT". IT'S JUST TOO EASY TO NOT USE IT!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is easy Its easy enough for me to use. I know we have to pay to do our own taxes, but we are learning at the same time.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Turbo Tax Very Helpful will use again. Easy questions to answe
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 3035