TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
EDWIN 7850 from
AWESOME
GREAT EASY AND SIMPLE HOPE I DID IT CORRECTLY GREAT SERVICES WILL DO IT AGAIN
Date published: 2021-02-26
Rated 4 out of 5 by
hayjoe from
works well
There were some unclear spots but overall it went pretty smooth
Date published: 2021-02-26
Rated 5 out of 5 by
Pie1957 from
Easy process for filing taxes
For the past few years, I have been using Turbo and it is always smooth process.
Date published: 2021-02-26
Rated 5 out of 5 by
JakeNuggy from
Awesome
good experience it was easy and I was sattisfied with the results
Date published: 2021-02-26
Rated 4 out of 5 by
Finally Finished from
Had problems with Turbo Tax this year.
I ran into problems with Turbo Tax this year. I made calls to speak with a specialist on two different occasions. The specialists were great. Between the two of us we found workarounds however they did not rectify the situations. There were glitches in the software that the specialists hadn't seen before. In the case of Pennsylvania state taxes I will need to manually complete the 2020 form(s). Turbo Tax keeps pulling in my short term investment capital gains and treating them as income. We live in Illinois but my wife had $4,000+ of wages earned in Pennsylvania. Turbo Tax calculated that we owed PA state taxes on the capital gains, and then treated the PA state tax as a credit against my Illinois state taxes. This was incorrect. The other issue I had involved Charitable Donations. The software would not accept the Charity Names I entered. It kept blanking out the field and then stating that Charity Name was a required field. The specialist I worked with (Cheryn) was great and found another path to go into Donations. Going in the "back way" worked but didn't fix the problem encountered going in the preferred way.
Date published: 2021-02-26
Rated 5 out of 5 by
slimshady43 from
awesome
Easy an great, Fast service easy to apply would recommemnd
Date published: 2021-02-26
Rated 5 out of 5 by
Beana0471 from
They haven't failed me yet!
TurboTax simplifies things and helps you understand what you are doing, and if you need assistance they have reliable tax experts to assist. What's better than that?!
Date published: 2021-02-26
Rated 5 out of 5 by
angel1966abraham62 from
turbotax is awesome
great filing system i love the system absoultley easy
Date published: 2021-02-26
Rated 5 out of 5 by
Tekeating5 from
Smooth as silk, easy as pie
I had special circumstances this tax year due to COVID 19. Turbo Tax sailed me right through with the proper forms and appropriate tax breaks.
Date published: 2021-02-26
Rated 5 out of 5 by
CB Brooks from
Turbotax is fast and easy
Turbotax is very fast and efficient. Very easy to use
All TurboTax® Offerings Reviews - Page 302
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
EDWIN 7850 from
AWESOME
GREAT EASY AND SIMPLE HOPE I DID IT CORRECTLY GREAT SERVICES WILL DO IT AGAIN
Date published: 2021-02-26
Rated 4 out of 5 by
hayjoe from
works well
There were some unclear spots but overall it went pretty smooth
Date published: 2021-02-26
Rated 5 out of 5 by
Pie1957 from
Easy process for filing taxes
For the past few years, I have been using Turbo and it is always smooth process.
Date published: 2021-02-26
Rated 5 out of 5 by
JakeNuggy from
Awesome
good experience it was easy and I was sattisfied with the results
Date published: 2021-02-26
Rated 4 out of 5 by
Finally Finished from
Had problems with Turbo Tax this year.
I ran into problems with Turbo Tax this year. I made calls to speak with a specialist on two different occasions. The specialists were great. Between the two of us we found workarounds however they did not rectify the situations. There were glitches in the software that the specialists hadn't seen before. In the case of Pennsylvania state taxes I will need to manually complete the 2020 form(s). Turbo Tax keeps pulling in my short term investment capital gains and treating them as income. We live in Illinois but my wife had $4,000+ of wages earned in Pennsylvania. Turbo Tax calculated that we owed PA state taxes on the capital gains, and then treated the PA state tax as a credit against my Illinois state taxes. This was incorrect. The other issue I had involved Charitable Donations. The software would not accept the Charity Names I entered. It kept blanking out the field and then stating that Charity Name was a required field. The specialist I worked with (Cheryn) was great and found another path to go into Donations. Going in the "back way" worked but didn't fix the problem encountered going in the preferred way.
Date published: 2021-02-26
Rated 5 out of 5 by
slimshady43 from
awesome
Easy an great, Fast service easy to apply would recommemnd
Date published: 2021-02-26
Rated 5 out of 5 by
Beana0471 from
They haven't failed me yet!
TurboTax simplifies things and helps you understand what you are doing, and if you need assistance they have reliable tax experts to assist. What's better than that?!
Date published: 2021-02-26
Rated 5 out of 5 by
angel1966abraham62 from
turbotax is awesome
great filing system i love the system absoultley easy
Date published: 2021-02-26
Rated 5 out of 5 by
Tekeating5 from
Smooth as silk, easy as pie
I had special circumstances this tax year due to COVID 19. Turbo Tax sailed me right through with the proper forms and appropriate tax breaks.
Date published: 2021-02-26
Rated 5 out of 5 by
CB Brooks from
Turbotax is fast and easy
Turbotax is very fast and efficient. Very easy to use
All TurboTax® Offerings Reviews - Page 302
Date published: 2021-02-26