TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love It I've never had a problem, I will use turbotax as long as it's available
Date published: 2021-02-26
Rated 3 out of 5 by from It does the job It does the job but blanket charges are never cool. My retirement information was extremely simple and I was still charged $40 for fed and $40 state. Also, since when does it cost $40 in processing fees to charge from my refund? Highway robbery.
Date published: 2021-02-26
Rated 5 out of 5 by from It's fine This is ok place I dont really understand taxes this makes it a little easier
Date published: 2021-02-26
Rated 4 out of 5 by from Ky Return Rejected First time I’ve had a return rejected and not sure if it is fixed now. I need a phone number to contact a live person.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is easy and efficient! I even was able to get my stimulus payments back! What a success.
Date published: 2021-02-26
Rated 4 out of 5 by from Very easy to use quick and to-the-point directions. I was very surprised by the cost at the end.
Date published: 2021-02-26
Rated 5 out of 5 by from This is my 8th year with Turbo Tax Love doing my taxes with Turbo Tax (not that I love taxes but this is the easiest and safest way to do them. Will be back next year for Year 9!
Date published: 2021-02-26
Rated 5 out of 5 by from Ease of use Step by step Turbo walks you through all the steps to fill out the tax forms.
Date published: 2021-02-26
Rated 5 out of 5 by from very user friendly This is my 8th year, an they walk through i no stress
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax was very simple As I said, very simple and straight forward. But, I didn't expect to need my 2019 return to complete my 2020 return
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3002
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love It I've never had a problem, I will use turbotax as long as it's available
Date published: 2021-02-26
Rated 3 out of 5 by from It does the job It does the job but blanket charges are never cool. My retirement information was extremely simple and I was still charged $40 for fed and $40 state. Also, since when does it cost $40 in processing fees to charge from my refund? Highway robbery.
Date published: 2021-02-26
Rated 5 out of 5 by from It's fine This is ok place I dont really understand taxes this makes it a little easier
Date published: 2021-02-26
Rated 4 out of 5 by from Ky Return Rejected First time I’ve had a return rejected and not sure if it is fixed now. I need a phone number to contact a live person.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is easy and efficient! I even was able to get my stimulus payments back! What a success.
Date published: 2021-02-26
Rated 4 out of 5 by from Very easy to use quick and to-the-point directions. I was very surprised by the cost at the end.
Date published: 2021-02-26
Rated 5 out of 5 by from This is my 8th year with Turbo Tax Love doing my taxes with Turbo Tax (not that I love taxes but this is the easiest and safest way to do them. Will be back next year for Year 9!
Date published: 2021-02-26
Rated 5 out of 5 by from Ease of use Step by step Turbo walks you through all the steps to fill out the tax forms.
Date published: 2021-02-26
Rated 5 out of 5 by from very user friendly This is my 8th year, an they walk through i no stress
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax was very simple As I said, very simple and straight forward. But, I didn't expect to need my 2019 return to complete my 2020 return
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3002