TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
dev_b from
turbo tax
fast and easy!! family recommended would recommend
Date published: 2021-02-27
Rated 5 out of 5 by
lily1618 from
I loved my Tax Expert !!
My Tax Expert was funny and patient.She reviewed it all with me and was able to find the issue quickly and explain why that was happening.
Date published: 2021-02-27
Rated 5 out of 5 by
Nina40 from
Worked Great!
As a first time filer this was fast and easy to do!
Date published: 2021-02-27
Rated 4 out of 5 by
tito43 from
I would recommend Turbo Tax
Some bumps along the process , but the overall experience was good.
Date published: 2021-02-27
Rated 5 out of 5 by
McConahey from
Love it!
Turbo Tax is reliable, I always go for reliability.
Date published: 2021-02-27
Rated 5 out of 5 by
natolyn from
wonderful great attitude
she was great wonderful attitude. we got disconnected and she called me back
Date published: 2021-02-27
Rated 5 out of 5 by
Sashadental from
Easy Peasy
Very Simple ...My spouse thought I did something wrong
Date published: 2021-02-27
Rated 5 out of 5 by
Lina49 from
TURBO TAX IS AWESOME
Turbo Tax is so simple and easy to do it. Thank you....
Date published: 2021-02-27
Rated 4 out of 5 by
Dave the Dove from
I like Turbo Tax..but
I have used TurboTax for many a year. I like the product but there are a few things you can improve upon. First, trying to get answers to questions about your fees and how Turbo Tax works is very difficult. I tried to get you to tell me why I had to pay the same amount to file a non-resident state fee as I did for my resident state even thought I had less than $10 income from that state. You have ways of avoiding answering or making it difficult to get an answer. Second, every year you make minor changes which is OK but sometimes your require new information and data that you have not required in previous years. You should indicate before one starts the process of filing my returns what new information I made need. Like this year, you wanted details from our driver's license which we have not had to provide before. Finally, I think with every level of your products, you should include in the price the ability to speak directly with one of your staff members.
Date published: 2021-02-27
Rated 5 out of 5 by
Debb77 from
2 Easy!
Finished in no time while @ home in my jammies! This takes a load off my back! Thanx TurboTax!
All TurboTax® Offerings Reviews - Page 2996
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
dev_b from
turbo tax
fast and easy!! family recommended would recommend
Date published: 2021-02-27
Rated 5 out of 5 by
lily1618 from
I loved my Tax Expert !!
My Tax Expert was funny and patient.She reviewed it all with me and was able to find the issue quickly and explain why that was happening.
Date published: 2021-02-27
Rated 5 out of 5 by
Nina40 from
Worked Great!
As a first time filer this was fast and easy to do!
Date published: 2021-02-27
Rated 4 out of 5 by
tito43 from
I would recommend Turbo Tax
Some bumps along the process , but the overall experience was good.
Date published: 2021-02-27
Rated 5 out of 5 by
McConahey from
Love it!
Turbo Tax is reliable, I always go for reliability.
Date published: 2021-02-27
Rated 5 out of 5 by
natolyn from
wonderful great attitude
she was great wonderful attitude. we got disconnected and she called me back
Date published: 2021-02-27
Rated 5 out of 5 by
Sashadental from
Easy Peasy
Very Simple ...My spouse thought I did something wrong
Date published: 2021-02-27
Rated 5 out of 5 by
Lina49 from
TURBO TAX IS AWESOME
Turbo Tax is so simple and easy to do it. Thank you....
Date published: 2021-02-27
Rated 4 out of 5 by
Dave the Dove from
I like Turbo Tax..but
I have used TurboTax for many a year. I like the product but there are a few things you can improve upon. First, trying to get answers to questions about your fees and how Turbo Tax works is very difficult. I tried to get you to tell me why I had to pay the same amount to file a non-resident state fee as I did for my resident state even thought I had less than $10 income from that state. You have ways of avoiding answering or making it difficult to get an answer. Second, every year you make minor changes which is OK but sometimes your require new information and data that you have not required in previous years. You should indicate before one starts the process of filing my returns what new information I made need. Like this year, you wanted details from our driver's license which we have not had to provide before. Finally, I think with every level of your products, you should include in the price the ability to speak directly with one of your staff members.
Date published: 2021-02-27
Rated 5 out of 5 by
Debb77 from
2 Easy!
Finished in no time while @ home in my jammies! This takes a load off my back! Thanx TurboTax!
All TurboTax® Offerings Reviews - Page 2996
Date published: 2021-02-27