TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from EASY and Fast! less than an hour to do our taxes, easy to follow instructions!
Date published: 2023-01-21
Rated 4 out of 5 by from Easy to use, make sure to doublecheck it Everything went well until I got to the "you're done, you got your maximum refund, let's file it!" part of the walkthrough, and my refund was still at $3... I was expecting a lot more than that, then I realized that I had not been asked for my 1095-A (Marketplace Heathcare) form- I had to google how to enter that form, then hit a LOT of bugs in trying to enter the data from that form. After 30-45 minutes of struggle though, the refund went from $3 to $3,000, so it was worth the effort. If you use this, I recommend making sure that you have all your received forms on hand and check that they get entered!
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo Tax is Awesome. Really easy to use and navigate through, but if you need help the Experts are great at helping you through whatever issue you're having.
Date published: 2023-01-21
Rated 5 out of 5 by from Easy and User-Friendly I have been using Turbotax for years and it's so user-friendly and "fun" (in a way) to handle important and mundane business information
Date published: 2023-01-21
Rated 5 out of 5 by from Easy Peasy The IRS hasn't come for me yet, so I guess everything is right!
Date published: 2023-01-21
Rated 5 out of 5 by from This made taxes so easy! Thanks Turbo Tax! perfect, would highly recommend. I was very nervous about using turbo tax but I am now a confident tax filer!
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax great service Great experience. Highly recommend. Everything was finished in timely manner.
Date published: 2023-01-21
Rated 5 out of 5 by from Awesome and easy I have been using Turbo Tax for years, it is very easy to use and fast.
Date published: 2023-01-21
Rated 4 out of 5 by from Most Part- Good For the most part the process was user friendly, but there were sections that was very challenging which caused the process to take 3 hours.
Date published: 2023-01-21
Rated 5 out of 5 by from Great Great great great great great Great great great great great
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 2986
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY and Fast! less than an hour to do our taxes, easy to follow instructions!
Date published: 2023-01-21
Rated 4 out of 5 by from Easy to use, make sure to doublecheck it Everything went well until I got to the "you're done, you got your maximum refund, let's file it!" part of the walkthrough, and my refund was still at $3... I was expecting a lot more than that, then I realized that I had not been asked for my 1095-A (Marketplace Heathcare) form- I had to google how to enter that form, then hit a LOT of bugs in trying to enter the data from that form. After 30-45 minutes of struggle though, the refund went from $3 to $3,000, so it was worth the effort. If you use this, I recommend making sure that you have all your received forms on hand and check that they get entered!
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo Tax is Awesome. Really easy to use and navigate through, but if you need help the Experts are great at helping you through whatever issue you're having.
Date published: 2023-01-21
Rated 5 out of 5 by from Easy and User-Friendly I have been using Turbotax for years and it's so user-friendly and "fun" (in a way) to handle important and mundane business information
Date published: 2023-01-21
Rated 5 out of 5 by from Easy Peasy The IRS hasn't come for me yet, so I guess everything is right!
Date published: 2023-01-21
Rated 5 out of 5 by from This made taxes so easy! Thanks Turbo Tax! perfect, would highly recommend. I was very nervous about using turbo tax but I am now a confident tax filer!
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax great service Great experience. Highly recommend. Everything was finished in timely manner.
Date published: 2023-01-21
Rated 5 out of 5 by from Awesome and easy I have been using Turbo Tax for years, it is very easy to use and fast.
Date published: 2023-01-21
Rated 4 out of 5 by from Most Part- Good For the most part the process was user friendly, but there were sections that was very challenging which caused the process to take 3 hours.
Date published: 2023-01-21
Rated 5 out of 5 by from Great Great great great great great Great great great great great
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 2986