TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Software is horrible, cumbersome and stupid THis has been a nightmare from beginning to end. I did my taxes the first time in March. I was informed that my taxes was rejected and I needed to fix them. When I tried to log in.. No record of my account. So... after talking to your less than stellar customer support, I was informed I had to start a new account and do my taxes all over again. Oh I had to pay twice for doing my taxes and I think Intuit owes me a refund for $262.00
Date published: 2023-04-15
Rated 5 out of 5 by from Best Experience Ever! I had to call for help and when the person could not help me, she found an expert...Steven who was extremely professional and thorough.
Date published: 2023-04-15
Rated 5 out of 5 by from My tax pro! Used for years can not see changing! ###############
Date published: 2023-04-15
Rated 5 out of 5 by from Easy, Simple and Stressfree! This was my first time using Turbo Tax and it made filing my taxes absolutely painless! Highly recommend!
Date published: 2023-04-15
Rated 5 out of 5 by from really convenient I like not relying on others to do my taxes and saving hundreds
Date published: 2023-04-15
Rated 1 out of 5 by from Turbo Tax Business is a poor product I have a very simple trust with 3 sources of income. However, to handle situations as common as OID, I had to refer to the result of the automated process for individuals in Turbo Tax Premier....so Intuit knows how the functionality works and has programmed but has chosen not to add into Turbo Tax Business which is a more costly product.
Date published: 2023-04-15
Rated 5 out of 5 by from SUPER EASY It’s been a long time since i have done my own taxes, but love that turbo tax allows me to do my daughters at no charge to her
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use We've used turbo tax for years. Easy to use and tax experts are always ready to help.
Date published: 2023-04-15
Rated 5 out of 5 by from super easy! This is so easy to use! Have used Turbo Tax for years. No problems.
Date published: 2023-04-15
Rated 5 out of 5 by from My go to for Taxes - Turbo Tax!! I have been using Turbo Tax for YEARS now and it sure does help the headache of filing much easier. Explains things when I'm in doubt. Also brings up things I qualify for without me even knowing.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2984
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Software is horrible, cumbersome and stupid THis has been a nightmare from beginning to end. I did my taxes the first time in March. I was informed that my taxes was rejected and I needed to fix them. When I tried to log in.. No record of my account. So... after talking to your less than stellar customer support, I was informed I had to start a new account and do my taxes all over again. Oh I had to pay twice for doing my taxes and I think Intuit owes me a refund for $262.00
Date published: 2023-04-15
Rated 5 out of 5 by from Best Experience Ever! I had to call for help and when the person could not help me, she found an expert...Steven who was extremely professional and thorough.
Date published: 2023-04-15
Rated 5 out of 5 by from My tax pro! Used for years can not see changing! ###############
Date published: 2023-04-15
Rated 5 out of 5 by from Easy, Simple and Stressfree! This was my first time using Turbo Tax and it made filing my taxes absolutely painless! Highly recommend!
Date published: 2023-04-15
Rated 5 out of 5 by from really convenient I like not relying on others to do my taxes and saving hundreds
Date published: 2023-04-15
Rated 1 out of 5 by from Turbo Tax Business is a poor product I have a very simple trust with 3 sources of income. However, to handle situations as common as OID, I had to refer to the result of the automated process for individuals in Turbo Tax Premier....so Intuit knows how the functionality works and has programmed but has chosen not to add into Turbo Tax Business which is a more costly product.
Date published: 2023-04-15
Rated 5 out of 5 by from SUPER EASY It’s been a long time since i have done my own taxes, but love that turbo tax allows me to do my daughters at no charge to her
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use We've used turbo tax for years. Easy to use and tax experts are always ready to help.
Date published: 2023-04-15
Rated 5 out of 5 by from super easy! This is so easy to use! Have used Turbo Tax for years. No problems.
Date published: 2023-04-15
Rated 5 out of 5 by from My go to for Taxes - Turbo Tax!! I have been using Turbo Tax for YEARS now and it sure does help the headache of filing much easier. Explains things when I'm in doubt. Also brings up things I qualify for without me even knowing.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2984