TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Peace of mind I hate doing taxes. Love getting taxes. I love the not doing taxes while getting taxes feeling that TurboTax provides. I came here 2 years ago when my usual tax prep company was delayed in their tax processing. I will remain with TurboTax for the forseeable future. 6 out of 5 stars.
Date published: 2021-02-17
Rated 4 out of 5 by from Great Experience Very Easy Walkthrough and didn't waste my day away.
Date published: 2021-02-17
Rated 5 out of 5 by from It's Awesome! It's very simple, and there's so many step-by-step instructions on how to do something. If something is confusing it's also super easy to ask for help and if the problem is something that's not easily fixable it's easy to ask a live person for help with the problem as well. I really recommend using Turbo Tax if you want to do your own taxes!
Date published: 2021-02-17
Rated 5 out of 5 by from TURBOTAX SMACKS The reason I love turbo tax is because this company is transparent. Being a victim of identity theft this is extremely important to me.
Date published: 2021-02-17
Rated 5 out of 5 by from Love Turbo Tax!!! So easy to use! My second year in a row I will continue to use TurboTax!!!
Date published: 2021-02-17
Rated 5 out of 5 by from Accessible and Free I've been using TurboTax since I turned 18 and I love it. It's easy to use (they don't teach us how to do taxes in school so that's important) and it's free (I'm a student and broke so that's important). I've never had any issues with my taxes
Date published: 2021-02-17
Rated 3 out of 5 by from Too hard to change from Small Business edition I have used TurboTax for many years. Overall I think it is a very good product. I would like to see an option to skip the deductions and just take that standard deduction. I have not itemized in years and it is a pain to fill in all that data knowing it is worthless. This year, because of COVID, I did not make any money from my small business but the only way to remove the small business edition was to wipe everything out and start fresh. Not worth 2 hours of my life to save $30. There should be an option to remove the small business edition without having to redo everything.
Date published: 2021-02-17
Rated 5 out of 5 by from Simple and Trustworthy I've used Turbo Tax to file my returns for over 10 years. I have never had an issue with errors and the step-by-step process is simple.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome I was able to file my first ever tax return easily and the tax expert was extremely helpful when my mom and I had a random form pop up that we didn't know what to do with.
Date published: 2021-02-17
Rated 4 out of 5 by from its turbo tax its simple and easy to do. had to buy deluxe to add school expenses
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 2972
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Peace of mind I hate doing taxes. Love getting taxes. I love the not doing taxes while getting taxes feeling that TurboTax provides. I came here 2 years ago when my usual tax prep company was delayed in their tax processing. I will remain with TurboTax for the forseeable future. 6 out of 5 stars.
Date published: 2021-02-17
Rated 4 out of 5 by from Great Experience Very Easy Walkthrough and didn't waste my day away.
Date published: 2021-02-17
Rated 5 out of 5 by from It's Awesome! It's very simple, and there's so many step-by-step instructions on how to do something. If something is confusing it's also super easy to ask for help and if the problem is something that's not easily fixable it's easy to ask a live person for help with the problem as well. I really recommend using Turbo Tax if you want to do your own taxes!
Date published: 2021-02-17
Rated 5 out of 5 by from TURBOTAX SMACKS The reason I love turbo tax is because this company is transparent. Being a victim of identity theft this is extremely important to me.
Date published: 2021-02-17
Rated 5 out of 5 by from Love Turbo Tax!!! So easy to use! My second year in a row I will continue to use TurboTax!!!
Date published: 2021-02-17
Rated 5 out of 5 by from Accessible and Free I've been using TurboTax since I turned 18 and I love it. It's easy to use (they don't teach us how to do taxes in school so that's important) and it's free (I'm a student and broke so that's important). I've never had any issues with my taxes
Date published: 2021-02-17
Rated 3 out of 5 by from Too hard to change from Small Business edition I have used TurboTax for many years. Overall I think it is a very good product. I would like to see an option to skip the deductions and just take that standard deduction. I have not itemized in years and it is a pain to fill in all that data knowing it is worthless. This year, because of COVID, I did not make any money from my small business but the only way to remove the small business edition was to wipe everything out and start fresh. Not worth 2 hours of my life to save $30. There should be an option to remove the small business edition without having to redo everything.
Date published: 2021-02-17
Rated 5 out of 5 by from Simple and Trustworthy I've used Turbo Tax to file my returns for over 10 years. I have never had an issue with errors and the step-by-step process is simple.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome I was able to file my first ever tax return easily and the tax expert was extremely helpful when my mom and I had a random form pop up that we didn't know what to do with.
Date published: 2021-02-17
Rated 4 out of 5 by from its turbo tax its simple and easy to do. had to buy deluxe to add school expenses
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 2972