TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax makes taxes EASY! Except for a late software update that wasn't installed in time thus rejecting my state taxes causing my refund to be late, filing taxes with TurboTax was silky smooth! Hopefully, the re-file fixed the issue. Most years are 5 stars!
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo tax was helpful Awesome simple easy helpful safe all my records in one secure place.
Date published: 2021-02-17
Rated 5 out of 5 by from Very Few problems except for a minor problem in picking up the installment sale of my business it worked flewlessly
Date published: 2021-02-17
Rated 5 out of 5 by from Quick, easy and accurate! I use TurboTax because it is easy and simple for a person like me who doesn’t have many deductions or credits. Very easy for me. Love it.
Date published: 2021-02-17
Rated 5 out of 5 by from Life-Long TurboTax Customer I've been a TurboTax user for more than 10 years and I can't imagine using any other tax tool! I have been able to trust them with my most personal and private information and have never had any issues. Would recommend them to everyone!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is Great I started with a Turbo tax expert because this is my first year filing as a single person. I was glad I did, because I was used to filing a joint return writing on an IRS form. Turbo tax went through the questions in a little different order & the expert kept me on track so that I did it correctly. She also told me how to find & correct information that was missing. I very much enjoyed working with Lucy, she was very supportive and patient.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Peasey Very user friendly, full of tips and information, explains most questions without having to contact anyone
Date published: 2021-02-17
Rated 1 out of 5 by from Unnecessary Additional Fees I do my taxes on here along with someone I live with, and they make more money than I do. She is able to use the free option and have no fees, but for some odd reason, I cannot. I thought maybe using my refund to pay would be simple, but it added a COMPLETELY unnecessary extra charge of ANOTHER $40 JUST to use the refund. That makes absolutely no sense, and I will not be using this platform again.
Date published: 2021-02-17
Rated 5 out of 5 by from Very happy with turbo tax Was able to search for answers and get more info when needed
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax has always been easy and accurate Turbo Tax makes filing my taxes so easy. It saves so much time.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 2958
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax makes taxes EASY! Except for a late software update that wasn't installed in time thus rejecting my state taxes causing my refund to be late, filing taxes with TurboTax was silky smooth! Hopefully, the re-file fixed the issue. Most years are 5 stars!
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo tax was helpful Awesome simple easy helpful safe all my records in one secure place.
Date published: 2021-02-17
Rated 5 out of 5 by from Very Few problems except for a minor problem in picking up the installment sale of my business it worked flewlessly
Date published: 2021-02-17
Rated 5 out of 5 by from Quick, easy and accurate! I use TurboTax because it is easy and simple for a person like me who doesn’t have many deductions or credits. Very easy for me. Love it.
Date published: 2021-02-17
Rated 5 out of 5 by from Life-Long TurboTax Customer I've been a TurboTax user for more than 10 years and I can't imagine using any other tax tool! I have been able to trust them with my most personal and private information and have never had any issues. Would recommend them to everyone!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is Great I started with a Turbo tax expert because this is my first year filing as a single person. I was glad I did, because I was used to filing a joint return writing on an IRS form. Turbo tax went through the questions in a little different order & the expert kept me on track so that I did it correctly. She also told me how to find & correct information that was missing. I very much enjoyed working with Lucy, she was very supportive and patient.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Peasey Very user friendly, full of tips and information, explains most questions without having to contact anyone
Date published: 2021-02-17
Rated 1 out of 5 by from Unnecessary Additional Fees I do my taxes on here along with someone I live with, and they make more money than I do. She is able to use the free option and have no fees, but for some odd reason, I cannot. I thought maybe using my refund to pay would be simple, but it added a COMPLETELY unnecessary extra charge of ANOTHER $40 JUST to use the refund. That makes absolutely no sense, and I will not be using this platform again.
Date published: 2021-02-17
Rated 5 out of 5 by from Very happy with turbo tax Was able to search for answers and get more info when needed
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax has always been easy and accurate Turbo Tax makes filing my taxes so easy. It saves so much time.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 2958