TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is simple Simple, guaranteed, convenient. Never had a issue in past.
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax! Turbo Tax was quick and easy and I loved it! Very painless!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is the best Ive been using it every year since i was 18 years old
Date published: 2021-02-27
Rated 5 out of 5 by from I Love TurboTax The Federal pages are really easy to follow. I had an issue with my State forms - the font is hard to read.
Date published: 2021-02-27
Rated 1 out of 5 by from Overpriced and buggy Every year, Turbo Tax asks me to manually enter values from my previous year returns, even though I filed with Turbo Tax the previous year. I don't know why the system can't just look up the values from the previous year. This service costs too much for buggy things like this.
Date published: 2021-02-27
Rated 5 out of 5 by from Better than an accountant Last year I filed with an accountant and this year I used turbo tax. I got better and quicker answers to my questions and feel confident it was done correctly.
Date published: 2021-02-27
Rated 4 out of 5 by from TJ was amazing i had trouble getting the efile to go through. I also had to pay again. but all worth it My tech person, TJ, walked me through all of it. Step by step. Way to go!!!
Date published: 2021-02-27
Rated 5 out of 5 by from its awesome make filing a lot easier and I have used it for years now and I love it
Date published: 2021-02-27
Rated 4 out of 5 by from Good, but flawed for Coinbase users Turbo Tax works well for most of my tax needs but ran into an issue with the CSV file from Coinbase. It would appear that they are not on the same page because the format that Turbo Tax wants from Coinbase is not used on their CSV Crypto file and therefore can't be uploaded. Luckily, I only had a few transactions to add by hand, but I could see that being huge headache for others. This should have been addressed before tax season, especially since they are 'partnered'. Turbo Tax is great, but if you traded cryptocurrency on Coinbase this past year- get ready for a bad time.
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy and friendly Yes my expert was excellent she talked me through everything it was a pleasure filing with her
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2952
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is simple Simple, guaranteed, convenient. Never had a issue in past.
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax! Turbo Tax was quick and easy and I loved it! Very painless!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is the best Ive been using it every year since i was 18 years old
Date published: 2021-02-27
Rated 5 out of 5 by from I Love TurboTax The Federal pages are really easy to follow. I had an issue with my State forms - the font is hard to read.
Date published: 2021-02-27
Rated 1 out of 5 by from Overpriced and buggy Every year, Turbo Tax asks me to manually enter values from my previous year returns, even though I filed with Turbo Tax the previous year. I don't know why the system can't just look up the values from the previous year. This service costs too much for buggy things like this.
Date published: 2021-02-27
Rated 5 out of 5 by from Better than an accountant Last year I filed with an accountant and this year I used turbo tax. I got better and quicker answers to my questions and feel confident it was done correctly.
Date published: 2021-02-27
Rated 4 out of 5 by from TJ was amazing i had trouble getting the efile to go through. I also had to pay again. but all worth it My tech person, TJ, walked me through all of it. Step by step. Way to go!!!
Date published: 2021-02-27
Rated 5 out of 5 by from its awesome make filing a lot easier and I have used it for years now and I love it
Date published: 2021-02-27
Rated 4 out of 5 by from Good, but flawed for Coinbase users Turbo Tax works well for most of my tax needs but ran into an issue with the CSV file from Coinbase. It would appear that they are not on the same page because the format that Turbo Tax wants from Coinbase is not used on their CSV Crypto file and therefore can't be uploaded. Luckily, I only had a few transactions to add by hand, but I could see that being huge headache for others. This should have been addressed before tax season, especially since they are 'partnered'. Turbo Tax is great, but if you traded cryptocurrency on Coinbase this past year- get ready for a bad time.
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy and friendly Yes my expert was excellent she talked me through everything it was a pleasure filing with her
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2952