TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
Somedudegreg from
This year's edition was buggy
Had to enter in my data multiple times. Screens got stuck. At the end, the software said I had a mistake and my bill then doubled. Looking back it apparently had stashed some incomplete versions of forms and duplicated a few of them. I had to go back and remove the duplicates and then recheck everything. There was even a point where it couldn't auto complete a form based on the previous year's taxes (which it had a record of) with no reason as to why I had to manually enter all the fields. What is the point? I hate this company so much.
Date published: 2021-02-20
Rated 5 out of 5 by
TonyB_22 from
TurboTax is Fantastic
TurboTax has been taking care of the military for years. They have been here to make tax season a lot less stressful. They see the process through until it is done right. Thanks TurboTax!
Date published: 2021-02-20
Rated 5 out of 5 by
Kdub2021 from
Best option to file
Easy to follow along, this was my first year to file jointly and it was a piece of cake.
Date published: 2021-02-20
Rated 4 out of 5 by
oly87 from
Have used it for years, this is the first issue
I was confused why it made me go back and do another w2 for the same employer. I had to start over and delete one.
Date published: 2021-02-20
Rated 5 out of 5 by
Gettirdone from
Easy Peasy
Really simple to complete. I enjoyed the experience
Date published: 2021-02-20
Rated 3 out of 5 by
Dizzye09 from
it was a bit difficult doing myself but did it
It was cool, but sometimes difficult with all the tax changes.
Date published: 2021-02-20
Rated 5 out of 5 by
Elliotj from
Just great
Quite easy to navigate. In a way, being retired, I sort of enjoyed filling out the forms
Date published: 2021-02-20
Rated 5 out of 5 by
Amy Babes from
Turbo Tax is great!
Turbo tax is user friendly and easy to use. I have been using it since it came out and will continue.
Date published: 2021-02-20
Rated 5 out of 5 by
Chris03271 from
LOve it
Used to work for Intuit. Loved working there and love Turbotax. Great product
Date published: 2021-02-20
Rated 3 out of 5 by
Doc May from
Not terrible
It was difficult to verify everything by adding credit karma it is an increase change people will quit. That was an hour long hassle by itself.
All TurboTax® Offerings Reviews - Page 2941
Date published: 2021-02-20
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
Somedudegreg from
This year's edition was buggy
Had to enter in my data multiple times. Screens got stuck. At the end, the software said I had a mistake and my bill then doubled. Looking back it apparently had stashed some incomplete versions of forms and duplicated a few of them. I had to go back and remove the duplicates and then recheck everything. There was even a point where it couldn't auto complete a form based on the previous year's taxes (which it had a record of) with no reason as to why I had to manually enter all the fields. What is the point? I hate this company so much.
Date published: 2021-02-20
Rated 5 out of 5 by
TonyB_22 from
TurboTax is Fantastic
TurboTax has been taking care of the military for years. They have been here to make tax season a lot less stressful. They see the process through until it is done right. Thanks TurboTax!
Date published: 2021-02-20
Rated 5 out of 5 by
Kdub2021 from
Best option to file
Easy to follow along, this was my first year to file jointly and it was a piece of cake.
Date published: 2021-02-20
Rated 4 out of 5 by
oly87 from
Have used it for years, this is the first issue
I was confused why it made me go back and do another w2 for the same employer. I had to start over and delete one.
Date published: 2021-02-20
Rated 5 out of 5 by
Gettirdone from
Easy Peasy
Really simple to complete. I enjoyed the experience
Date published: 2021-02-20
Rated 3 out of 5 by
Dizzye09 from
it was a bit difficult doing myself but did it
It was cool, but sometimes difficult with all the tax changes.
Date published: 2021-02-20
Rated 5 out of 5 by
Elliotj from
Just great
Quite easy to navigate. In a way, being retired, I sort of enjoyed filling out the forms
Date published: 2021-02-20
Rated 5 out of 5 by
Amy Babes from
Turbo Tax is great!
Turbo tax is user friendly and easy to use. I have been using it since it came out and will continue.
Date published: 2021-02-20
Rated 5 out of 5 by
Chris03271 from
LOve it
Used to work for Intuit. Loved working there and love Turbotax. Great product
Date published: 2021-02-20
Rated 3 out of 5 by
Doc May from
Not terrible
It was difficult to verify everything by adding credit karma it is an increase change people will quit. That was an hour long hassle by itself.
All TurboTax® Offerings Reviews - Page 2941
Date published: 2021-02-20