TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from This year's edition was buggy Had to enter in my data multiple times. Screens got stuck. At the end, the software said I had a mistake and my bill then doubled. Looking back it apparently had stashed some incomplete versions of forms and duplicated a few of them. I had to go back and remove the duplicates and then recheck everything. There was even a point where it couldn't auto complete a form based on the previous year's taxes (which it had a record of) with no reason as to why I had to manually enter all the fields. What is the point? I hate this company so much.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Fantastic TurboTax has been taking care of the military for years. They have been here to make tax season a lot less stressful. They see the process through until it is done right. Thanks TurboTax!
Date published: 2021-02-20
Rated 5 out of 5 by from Best option to file Easy to follow along, this was my first year to file jointly and it was a piece of cake.
Date published: 2021-02-20
Rated 4 out of 5 by from Have used it for years, this is the first issue I was confused why it made me go back and do another w2 for the same employer. I had to start over and delete one.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy Peasy Really simple to complete. I enjoyed the experience
Date published: 2021-02-20
Rated 3 out of 5 by from it was a bit difficult doing myself but did it It was cool, but sometimes difficult with all the tax changes.
Date published: 2021-02-20
Rated 5 out of 5 by from Just great Quite easy to navigate. In a way, being retired, I sort of enjoyed filling out the forms
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax is user friendly and easy to use. I have been using it since it came out and will continue.
Date published: 2021-02-20
Rated 5 out of 5 by from LOve it Used to work for Intuit. Loved working there and love Turbotax. Great product
Date published: 2021-02-20
Rated 3 out of 5 by from Not terrible It was difficult to verify everything by adding credit karma it is an increase change people will quit. That was an hour long hassle by itself.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2941
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from This year's edition was buggy Had to enter in my data multiple times. Screens got stuck. At the end, the software said I had a mistake and my bill then doubled. Looking back it apparently had stashed some incomplete versions of forms and duplicated a few of them. I had to go back and remove the duplicates and then recheck everything. There was even a point where it couldn't auto complete a form based on the previous year's taxes (which it had a record of) with no reason as to why I had to manually enter all the fields. What is the point? I hate this company so much.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Fantastic TurboTax has been taking care of the military for years. They have been here to make tax season a lot less stressful. They see the process through until it is done right. Thanks TurboTax!
Date published: 2021-02-20
Rated 5 out of 5 by from Best option to file Easy to follow along, this was my first year to file jointly and it was a piece of cake.
Date published: 2021-02-20
Rated 4 out of 5 by from Have used it for years, this is the first issue I was confused why it made me go back and do another w2 for the same employer. I had to start over and delete one.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy Peasy Really simple to complete. I enjoyed the experience
Date published: 2021-02-20
Rated 3 out of 5 by from it was a bit difficult doing myself but did it It was cool, but sometimes difficult with all the tax changes.
Date published: 2021-02-20
Rated 5 out of 5 by from Just great Quite easy to navigate. In a way, being retired, I sort of enjoyed filling out the forms
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax is user friendly and easy to use. I have been using it since it came out and will continue.
Date published: 2021-02-20
Rated 5 out of 5 by from LOve it Used to work for Intuit. Loved working there and love Turbotax. Great product
Date published: 2021-02-20
Rated 3 out of 5 by from Not terrible It was difficult to verify everything by adding credit karma it is an increase change people will quit. That was an hour long hassle by itself.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2941