TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from awesome My only qualm with this is it states you can get the max edition for only $39. But once I got to the end and submitted it, it was $39 for turbo and $39 for tax. That should have been disclosed up front
Date published: 2023-01-27
Rated 1 out of 5 by from Very poor review I was excited to file my taxes for FREE until I had to put my marketplace 1095 in and it ended up costing me 177 dollars. Leaving me with only a 153 dollar refund.
Date published: 2023-01-27
Rated 4 out of 5 by from TurboTax 2023 Everything was okay until I had to uncheck a box that wouldn't reset for the disaster relief distribution that I'm stuck for COVID relief. It was holding up sending my return for a good week and never knew what was going on. Other than that I would have given it five stars.
Date published: 2023-01-27
Rated 5 out of 5 by from Very easy Easy to use. Quick. Stores info which makes it nice for next year.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is awesome and easy! TurboTax. Walk me through and explain things to me.
Date published: 2023-01-27
Rated 5 out of 5 by from 9th year with TurboTax! I love how easy and laid back the process of using this service is. I can sit on my couch and file my taxes in less time than it takes me to watch a movie on Netflix, and it’s free. I will never pay someone to do my taxes for me again, this makes it so easy and fast to do it myself!
Date published: 2023-01-27
Rated 5 out of 5 by from THere Great It was quick easy and thorough. I used them last year and will continue to use them in the future
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome software will use it again next year Very accurate, will use next year, thanks TurboTax
Date published: 2023-01-27
Rated 5 out of 5 by from Always Awesome I did my own taxes, didn’t need any help. Turbo Tax is Great
Date published: 2023-01-27
Rated 4 out of 5 by from could be better Overall the forms are easy to follow. However, the Review screen keeps coming up blank. Also, TurboTax did not catch that I still needed to include my 1095 A form, and the IRS rejected my return. Also, some screens would not scroll, and the next button was barely visible on my screen. Seems as though you guys have dropped the ball a bit since last year.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 2941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from awesome My only qualm with this is it states you can get the max edition for only $39. But once I got to the end and submitted it, it was $39 for turbo and $39 for tax. That should have been disclosed up front
Date published: 2023-01-27
Rated 1 out of 5 by from Very poor review I was excited to file my taxes for FREE until I had to put my marketplace 1095 in and it ended up costing me 177 dollars. Leaving me with only a 153 dollar refund.
Date published: 2023-01-27
Rated 4 out of 5 by from TurboTax 2023 Everything was okay until I had to uncheck a box that wouldn't reset for the disaster relief distribution that I'm stuck for COVID relief. It was holding up sending my return for a good week and never knew what was going on. Other than that I would have given it five stars.
Date published: 2023-01-27
Rated 5 out of 5 by from Very easy Easy to use. Quick. Stores info which makes it nice for next year.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is awesome and easy! TurboTax. Walk me through and explain things to me.
Date published: 2023-01-27
Rated 5 out of 5 by from 9th year with TurboTax! I love how easy and laid back the process of using this service is. I can sit on my couch and file my taxes in less time than it takes me to watch a movie on Netflix, and it’s free. I will never pay someone to do my taxes for me again, this makes it so easy and fast to do it myself!
Date published: 2023-01-27
Rated 5 out of 5 by from THere Great It was quick easy and thorough. I used them last year and will continue to use them in the future
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome software will use it again next year Very accurate, will use next year, thanks TurboTax
Date published: 2023-01-27
Rated 5 out of 5 by from Always Awesome I did my own taxes, didn’t need any help. Turbo Tax is Great
Date published: 2023-01-27
Rated 4 out of 5 by from could be better Overall the forms are easy to follow. However, the Review screen keeps coming up blank. Also, TurboTax did not catch that I still needed to include my 1095 A form, and the IRS rejected my return. Also, some screens would not scroll, and the next button was barely visible on my screen. Seems as though you guys have dropped the ball a bit since last year.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 2941