TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Amazing helped answer every last question! Quick and affordable! Thank you so very much for getting my taxes completed so quickly!
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use. Easy to do. Fast and accurate. Would recommend it for anyone.
Date published: 2023-01-31
Rated 5 out of 5 by from If I can do this, anyone can. Asked all the right questions, pointed me to right boxes, chat box convenient. Good price.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax was GREAT! Was very easy and helpful, loved the easy use throughout the site.
Date published: 2023-01-31
Rated 5 out of 5 by from Simple, Easy, Quick Does a good job of walking you through your taxes!
Date published: 2023-01-31
Rated 5 out of 5 by from GOOD JOB EASY TO FILE. GOOD COSTUMER SERVICE HELPFUL WILL RECOMMEND
Date published: 2023-01-31
Rated 5 out of 5 by from Highly recommend Extremely pleased with turbo tax. I really enjoy being able to save my work and walk away to return later
Date published: 2023-01-31
Rated 5 out of 5 by from Easy and quick Had a little trouble with questions not coming up about 1095 forms but otherwise great
Date published: 2023-01-31
Rated 5 out of 5 by from Turbotax is so easy to use! I am grateful for the simple tools that TurboTax has to offer.
Date published: 2023-01-31
Rated 1 out of 5 by from Cost for Basic Forms Let me begin by saying that I have enjoyed using turbotax in the past. However, this year is very different. As I am enrolled in college, I had to file a 1098-T & 1099Q. However, the free feature does not allow this, so I had to pay nearly $90 (nearly a third of the return!) to file my taxes. The kicker was when the cost couldn't even be pulled from my return because they recognized that the amount was too low. If you have complicated taxes and get a decent refund, I suppose the cost is appropriate, but for my basic needs it was insulting.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2898
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing helped answer every last question! Quick and affordable! Thank you so very much for getting my taxes completed so quickly!
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use. Easy to do. Fast and accurate. Would recommend it for anyone.
Date published: 2023-01-31
Rated 5 out of 5 by from If I can do this, anyone can. Asked all the right questions, pointed me to right boxes, chat box convenient. Good price.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax was GREAT! Was very easy and helpful, loved the easy use throughout the site.
Date published: 2023-01-31
Rated 5 out of 5 by from Simple, Easy, Quick Does a good job of walking you through your taxes!
Date published: 2023-01-31
Rated 5 out of 5 by from GOOD JOB EASY TO FILE. GOOD COSTUMER SERVICE HELPFUL WILL RECOMMEND
Date published: 2023-01-31
Rated 5 out of 5 by from Highly recommend Extremely pleased with turbo tax. I really enjoy being able to save my work and walk away to return later
Date published: 2023-01-31
Rated 5 out of 5 by from Easy and quick Had a little trouble with questions not coming up about 1095 forms but otherwise great
Date published: 2023-01-31
Rated 5 out of 5 by from Turbotax is so easy to use! I am grateful for the simple tools that TurboTax has to offer.
Date published: 2023-01-31
Rated 1 out of 5 by from Cost for Basic Forms Let me begin by saying that I have enjoyed using turbotax in the past. However, this year is very different. As I am enrolled in college, I had to file a 1098-T & 1099Q. However, the free feature does not allow this, so I had to pay nearly $90 (nearly a third of the return!) to file my taxes. The kicker was when the cost couldn't even be pulled from my return because they recognized that the amount was too low. If you have complicated taxes and get a decent refund, I suppose the cost is appropriate, but for my basic needs it was insulting.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2898