TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Jaz1154 from
Amazing helped answer every last question!
Quick and affordable! Thank you so very much for getting my taxes completed so quickly!
Date published: 2023-01-31
Rated 5 out of 5 by
Daddyohood from
Easy to use.
Easy to do. Fast and accurate. Would recommend it for anyone.
Date published: 2023-01-31
Rated 5 out of 5 by
RJ and JJ from
If I can do this, anyone can.
Asked all the right questions, pointed me to right boxes, chat box convenient. Good price.
Date published: 2023-01-31
Rated 5 out of 5 by
Shaunya from
TurboTax was GREAT!
Was very easy and helpful, loved the easy use throughout the site.
Date published: 2023-01-31
Rated 5 out of 5 by
Skaleda80227 from
Simple, Easy, Quick
Does a good job of walking you through your taxes!
Date published: 2023-01-31
Rated 5 out of 5 by
TRINI21 from
GOOD JOB
EASY TO FILE. GOOD COSTUMER SERVICE HELPFUL WILL RECOMMEND
Date published: 2023-01-31
Rated 5 out of 5 by
WTX23 from
Highly recommend
Extremely pleased with turbo tax. I really enjoy being able to save my work and walk away to return later
Date published: 2023-01-31
Rated 5 out of 5 by
Debs file from
Easy and quick
Had a little trouble with questions not coming up about 1095 forms but otherwise great
Date published: 2023-01-31
Rated 5 out of 5 by
CeceB12 from
Turbotax is so easy to use!
I am grateful for the simple tools that TurboTax has to offer.
Date published: 2023-01-31
Rated 1 out of 5 by
Kate2025 from
Cost for Basic Forms
Let me begin by saying that I have enjoyed using turbotax in the past. However, this year is very different. As I am enrolled in college, I had to file a 1098-T & 1099Q. However, the free feature does not allow this, so I had to pay nearly $90 (nearly a third of the return!) to file my taxes. The kicker was when the cost couldn't even be pulled from my return because they recognized that the amount was too low. If you have complicated taxes and get a decent refund, I suppose the cost is appropriate, but for my basic needs it was insulting.
All TurboTax® Offerings Reviews - Page 2898
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jaz1154 from
Amazing helped answer every last question!
Quick and affordable! Thank you so very much for getting my taxes completed so quickly!
Date published: 2023-01-31
Rated 5 out of 5 by
Daddyohood from
Easy to use.
Easy to do. Fast and accurate. Would recommend it for anyone.
Date published: 2023-01-31
Rated 5 out of 5 by
RJ and JJ from
If I can do this, anyone can.
Asked all the right questions, pointed me to right boxes, chat box convenient. Good price.
Date published: 2023-01-31
Rated 5 out of 5 by
Shaunya from
TurboTax was GREAT!
Was very easy and helpful, loved the easy use throughout the site.
Date published: 2023-01-31
Rated 5 out of 5 by
Skaleda80227 from
Simple, Easy, Quick
Does a good job of walking you through your taxes!
Date published: 2023-01-31
Rated 5 out of 5 by
TRINI21 from
GOOD JOB
EASY TO FILE. GOOD COSTUMER SERVICE HELPFUL WILL RECOMMEND
Date published: 2023-01-31
Rated 5 out of 5 by
WTX23 from
Highly recommend
Extremely pleased with turbo tax. I really enjoy being able to save my work and walk away to return later
Date published: 2023-01-31
Rated 5 out of 5 by
Debs file from
Easy and quick
Had a little trouble with questions not coming up about 1095 forms but otherwise great
Date published: 2023-01-31
Rated 5 out of 5 by
CeceB12 from
Turbotax is so easy to use!
I am grateful for the simple tools that TurboTax has to offer.
Date published: 2023-01-31
Rated 1 out of 5 by
Kate2025 from
Cost for Basic Forms
Let me begin by saying that I have enjoyed using turbotax in the past. However, this year is very different. As I am enrolled in college, I had to file a 1098-T & 1099Q. However, the free feature does not allow this, so I had to pay nearly $90 (nearly a third of the return!) to file my taxes. The kicker was when the cost couldn't even be pulled from my return because they recognized that the amount was too low. If you have complicated taxes and get a decent refund, I suppose the cost is appropriate, but for my basic needs it was insulting.
All TurboTax® Offerings Reviews - Page 2898
Date published: 2023-01-31