TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Live is Very Helpful! E file wouldnt go through and once i was on the live call we had it resolved in 15 minutes!!
Date published: 2021-02-18
Rated 2 out of 5 by from Took forever! The charitable contribution box had me hung up for over an hour. Waited for a customer service rep for at least 30 minutes after struggling with different changes.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use Very simple process. Will probably use again.!@#$%
Date published: 2021-02-18
Rated 5 out of 5 by from Very intelligent and patient A very smart and patient lady provided my aid for my tax filing. I appreciated her demeanor and help. thank you Turbo Tax
Date published: 2021-02-18
Rated 5 out of 5 by from quick easy TurboTax was easy to use, quick, and it was free. I highly recomend TurboTax
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax is easy It's actually fun going through the process. Never thought I'd say that! Excellent instructions and explainations.
Date published: 2021-02-18
Rated 5 out of 5 by from Making complicated simple Struggled using other sites to do taxes due to extra documents and Turbo tax made it simple and had helpful people on standby when I needed them!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax was easy and great This is my first time filing electronically and it was easy to use and understand.
Date published: 2021-02-18
Rated 1 out of 5 by from Bugs in the software Right as we are to file our returns, random forms appear claiming we are self-employed (we are not) and that we earned income in areas we didn't by parties that did not pay us anything. It took hours of searching Intuit online forums to learn there are bugs in the TT software and two calls to Turbo Tax advisors to resolve this matter, and even then we are left with uncertainty as we file our returns.
Date published: 2021-02-18
Rated 5 out of 5 by from I could not do this without Turbo Tax. I worked with three different women and everyone of them was exceptional in my opinion.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2891
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Live is Very Helpful! E file wouldnt go through and once i was on the live call we had it resolved in 15 minutes!!
Date published: 2021-02-18
Rated 2 out of 5 by from Took forever! The charitable contribution box had me hung up for over an hour. Waited for a customer service rep for at least 30 minutes after struggling with different changes.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use Very simple process. Will probably use again.!@#$%
Date published: 2021-02-18
Rated 5 out of 5 by from Very intelligent and patient A very smart and patient lady provided my aid for my tax filing. I appreciated her demeanor and help. thank you Turbo Tax
Date published: 2021-02-18
Rated 5 out of 5 by from quick easy TurboTax was easy to use, quick, and it was free. I highly recomend TurboTax
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax is easy It's actually fun going through the process. Never thought I'd say that! Excellent instructions and explainations.
Date published: 2021-02-18
Rated 5 out of 5 by from Making complicated simple Struggled using other sites to do taxes due to extra documents and Turbo tax made it simple and had helpful people on standby when I needed them!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax was easy and great This is my first time filing electronically and it was easy to use and understand.
Date published: 2021-02-18
Rated 1 out of 5 by from Bugs in the software Right as we are to file our returns, random forms appear claiming we are self-employed (we are not) and that we earned income in areas we didn't by parties that did not pay us anything. It took hours of searching Intuit online forums to learn there are bugs in the TT software and two calls to Turbo Tax advisors to resolve this matter, and even then we are left with uncertainty as we file our returns.
Date published: 2021-02-18
Rated 5 out of 5 by from I could not do this without Turbo Tax. I worked with three different women and everyone of them was exceptional in my opinion.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2891