TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
grich618 from
Live is Very Helpful!
E file wouldnt go through and once i was on the live call we had it resolved in 15 minutes!!
Date published: 2021-02-18
Rated 2 out of 5 by
chocokid from
Took forever!
The charitable contribution box had me hung up for over an hour. Waited for a customer service rep for at least 30 minutes after struggling with different changes.
Date published: 2021-02-18
Rated 5 out of 5 by
Jk1979 from
Easy to use
Very simple process. Will probably use again.!@#$%
Date published: 2021-02-18
Rated 5 out of 5 by
Ross Ray from
Very intelligent and patient
A very smart and patient lady provided my aid for my tax filing. I appreciated her demeanor and help. thank you Turbo Tax
Date published: 2021-02-18
Rated 5 out of 5 by
jicaffey from
quick easy
TurboTax was easy to use, quick, and it was free. I highly recomend TurboTax
Date published: 2021-02-18
Rated 1 out of 5 by
Dan The Man from
Turbo Tax is easy
It's actually fun going through the process. Never thought I'd say that! Excellent instructions and explainations.
Date published: 2021-02-18
Rated 5 out of 5 by
Sparks12418 from
Making complicated simple
Struggled using other sites to do taxes due to extra documents and Turbo tax made it simple and had helpful people on standby when I needed them!
Date published: 2021-02-18
Rated 5 out of 5 by
Peggie80 from
TurboTax was easy and great
This is my first time filing electronically and it was easy to use and understand.
Date published: 2021-02-18
Rated 1 out of 5 by
Frustrated Filers from
Bugs in the software
Right as we are to file our returns, random forms appear claiming we are self-employed (we are not) and that we earned income in areas we didn't by parties that did not pay us anything. It took hours of searching Intuit online forums to learn there are bugs in the TT software and two calls to Turbo Tax advisors to resolve this matter, and even then we are left with uncertainty as we file our returns.
Date published: 2021-02-18
Rated 5 out of 5 by
chicpastor from
I could not do this without Turbo Tax.
I worked with three different women and everyone of them was exceptional in my opinion.
All TurboTax® Offerings Reviews - Page 2891
Date published: 2021-02-18
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
grich618 from
Live is Very Helpful!
E file wouldnt go through and once i was on the live call we had it resolved in 15 minutes!!
Date published: 2021-02-18
Rated 2 out of 5 by
chocokid from
Took forever!
The charitable contribution box had me hung up for over an hour. Waited for a customer service rep for at least 30 minutes after struggling with different changes.
Date published: 2021-02-18
Rated 5 out of 5 by
Jk1979 from
Easy to use
Very simple process. Will probably use again.!@#$%
Date published: 2021-02-18
Rated 5 out of 5 by
Ross Ray from
Very intelligent and patient
A very smart and patient lady provided my aid for my tax filing. I appreciated her demeanor and help. thank you Turbo Tax
Date published: 2021-02-18
Rated 5 out of 5 by
jicaffey from
quick easy
TurboTax was easy to use, quick, and it was free. I highly recomend TurboTax
Date published: 2021-02-18
Rated 1 out of 5 by
Dan The Man from
Turbo Tax is easy
It's actually fun going through the process. Never thought I'd say that! Excellent instructions and explainations.
Date published: 2021-02-18
Rated 5 out of 5 by
Sparks12418 from
Making complicated simple
Struggled using other sites to do taxes due to extra documents and Turbo tax made it simple and had helpful people on standby when I needed them!
Date published: 2021-02-18
Rated 5 out of 5 by
Peggie80 from
TurboTax was easy and great
This is my first time filing electronically and it was easy to use and understand.
Date published: 2021-02-18
Rated 1 out of 5 by
Frustrated Filers from
Bugs in the software
Right as we are to file our returns, random forms appear claiming we are self-employed (we are not) and that we earned income in areas we didn't by parties that did not pay us anything. It took hours of searching Intuit online forums to learn there are bugs in the TT software and two calls to Turbo Tax advisors to resolve this matter, and even then we are left with uncertainty as we file our returns.
Date published: 2021-02-18
Rated 5 out of 5 by
chicpastor from
I could not do this without Turbo Tax.
I worked with three different women and everyone of them was exceptional in my opinion.
All TurboTax® Offerings Reviews - Page 2891
Date published: 2021-02-18